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Hotel Santa Fe

4.0 star property

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Photo gallery for Hotel Santa Fe

3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas
Lobby sitting area
Restaurant
Interior
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa

Explore the area

View in a map
Calle Del Morro S/N, Puerto Escondido, OAX, 71980
  • Place, Zicatela Beach
    ‪1 min walk‬
  • Place, Commercial Walkway
    ‪10 min walk‬
  • Place, Punta Zicatela
    ‪12 min drive‬
  • Airport, Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.)
    ‪9 min drive‬

Room options

View all photos for Room Standard

1 bedroom, in-room safe, desk, iron/ironing board

Room Standard

  • 36 sq m
  • Sleeps 2

View all photos for Standard Room (Terrace Area)

Standard Room (Terrace Area) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room (Terrace Area)

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Suite

  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Triple Room

7.6 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

1 bedroom, in-room safe, desk, iron/ironing board

Room Standard

  • 16 sq m
  • Sleeps 2

View all photos for Family Room -6 guests-

1 bedroom, in-room safe, desk, iron/ironing board

Family Room -6 guests-

  • 37 sq m
  • Sleeps 6

View all photos for Suite Junior

1 bedroom, in-room safe, desk, iron/ironing board

Suite Junior

  • 46 sq m
  • Sleeps 2

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

1 bedroom, in-room safe, desk, iron/ironing board

Single Room

  • 35 sq m
  • Sleeps 2

View all photos for Double Suite Junior

1 bedroom, in-room safe, desk, iron/ironing board

Double Suite Junior

  • 25 sq m
  • Sleeps 4

View all photos for Double Room Standard

1 bedroom, in-room safe, desk, iron/ironing board

Double Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4

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About this property

Hotel Santa Fe

Beach hotel with 3 outdoor pools and spa services
Spend the day on Hotel Santa Fe's beach or relax by one of the hotel's 3 outdoor swimming pools.
Hotel Santa Fe offers 68 accommodations with a safe and a ceiling fan. Televisions come with satellite channels.

Bathrooms include a shower. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Hotel Santa Fe's great location gets high marks from our customers. During your stay, you're just a quick walk from Zicatela Beach. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include babysitting, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Zicatela Beach and 14 minutes by car from Carrizalillo Beach
  • Airport shuttle service available for a fee
Hotel Santa Fe offers its guests 3 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Spa services, a terrace, and gift shops/newsstands are also featured at the family-friendly Hotel Santa Fe. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Puerto Escondido hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
On-site venue – family restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 305 for adults and USD 260 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 3 outdoor pools
  • Children's pool
  • Outdoor pool (guest access)

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Visual alarms in hallways

More

  • 2 buildings
  • 3 floors
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Fe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 305 for adults and from USD 260 for children
  • Airport shuttle fee: USD 350 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number FHO811103EI6
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Fe Puerto Escondido
Santa Fe Puerto Escondido
Hotel Santa Fe Hotel
Hotel Santa Fe Puerto Escondido
Hotel Santa Fe Hotel Puerto Escondido

Hotel Santa Fe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 958 reviews
Rating 8 - Good. 293 out of 958 reviews
Rating 6 - Okay. 75 out of 958 reviews
Rating 4 - Poor. 37 out of 958 reviews
Rating 2 - Terrible. 29 out of 958 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weather was great! Staff was also great only thing I didnt like was the restaurant at the Hotel only serves vegetarian food.
Stayed 3 nights in May 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great support from Staff. Room was clean and everything working fine. Hotel is quite pretty. The opportunity is on the pool towels availability.
Stayed 6 nights in Jul 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and friendly.
Stayed 3 nights in Jul 2025

4/10 Poor

Maria Elena

Travelled with family
Disliked: Cleanliness, amenities
Grounds are in good shape. T From the outside the Hotel is nice. But the rooms are another story. Old, moldy, musty and in terrible shape . But the staff was kind. Lety the Pool server was amazing and so friendly. She even brought us her homemade cupcakes one morning.
Stayed 6 nights in Jul 2025

2/10 Terrible

Maria Elena

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The grounds are nice enough. But the rooms are in terrible shape. Mold on the walls and terrible sewer smell. The pool server Lety was incredible, helpful and so sweet. The room service waiters too were very nice and helpful
Stayed 6 nights in Jul 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the Hotel, excellent location, friendly staff, Lety in the swimming pool area always made sure we had everything we needed. Perfect for relaxing. Only a few steps from the beach and walking distance to many bars and restaurants along Zicatela beach.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sara

Stayed 4 nights in Jun 2025

10/10 Excellent

Maria Elena

Stayed 4 nights in Jul 2025

10/10 Excellent

Yolanda

Stayed 4 nights in Jul 2025

10/10 Excellent

Vicente

Stayed 3 nights in Jun 2025

8/10 Good

Berzain

Liked: Cleanliness, amenities, property conditions & facilities
Is good place
Stayed 2 nights in Jul 2025

8/10 Good

Jose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very charming. They have 2 pools, one for families and one for adults only. We were one one end of the "malecon" but everything was easily walkable and felt safe. There was a beach with a more swimmable area a short walk up the coast. My only two complaints are: 1. We had nocturnal birds right outside our patio door that call to each other every few seconds ALL NIGHT LONG. Literally from 6 or 7 PM until about 6 AM. Bring earplugs. That was the only way I could sleep. 2. They have a lovely patio area with a palapa and chairs but they don't allow any outside food or beverages even though this area is not in their onsite restaurant. Also the restaurant is vegetarian. This policy was disappointing because we were there with friends we only see every few years and would have loved to have had some snacks and beverages together under the palapa. Other than those, it was a lovely stay in a cute beach town.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

10/10 Excellent

EMILIO

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 4 nights in Apr 2025

10/10 Excellent

Amy

Stayed 6 nights in Jun 2025

10/10 Excellent

Cristina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice ..
Stayed 5 nights in Jun 2025

10/10 Excellent

estela

Stayed 3 nights in May 2025

10/10 Excellent

Lety

Liked: Cleanliness, amenities
Very quaint and comfortable place to stay, steps away from Zicatela and the night life.
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Pat’s review

This hotel is very old and needs a major facelift. The online photos are very deceptive. The service and food were good. Nice restaurant but only breakfast. Great location…right on the beach.
Stayed 5 nights in May 2025

10/10 Excellent

Esmeralda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the property was close to the beach. Staff was very friendly. Does have lots of stairs to get to rooms. The pool is heated.
Stayed 1 night in May 2025

10/10 Excellent

SALVADOR UBALDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you
Stayed 3 nights in Apr 2025

10/10 Excellent

Juan Diego Diego

Stayed 1 night in Apr 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in Apr 2025

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El hotel tiene una bonita arquitectura pero se ve muy viejo aunque está limpio si deja mucho que desear que las ventanas no cierren bien, todas las puertas rechinan, los baños viejos y desactualizados incluso para abrir la puerta de la habitación es necesario usar llave por lo que solo te dan una copia. El restaurante del hotel es vegano lo cual me parece sumamente limitativo, las toallas tanto del baño como para la alberca se ven viejas y deshilachadas en fin es una lástima porque podría ser un lugar muy bonito pero tristemente se ve muy viejo y sin buen mantenimiento. Está justo frente a la playa pero hasta que llegas te dicen que esa playa es imposible para disfrutar por el fuerte oleaje. Está muy cerca de bares y restaurantes pero no de la mejor calidad
Stayed 4 nights in Apr 2025