Entire apartment
El Refugio de la Cuenca
4.0 star property
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Photo gallery for El Refugio de la Cuenca
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Kitchen
- Washing machine
- Pet-friendly
- Parking included
- Free Wi-Fi
- Spa
Explore the area
Hermanos Philippi SN, 266, Puerto Octay, Los Lagos, 5370000
- Vicente Perez Rosales National ParkPlace, Vicente Perez Rosales National Park45 min drive
- Osorno Volcano PeakPlace, Osorno Volcano Peak46 min drive
- Volcan Osorno Ski and Outdoors CenterPlace, Volcan Osorno Ski and Outdoors Center53 min drive
Room options
View all photos for Comfort Apartment, Mountain View
Comfort Apartment, Mountain View
- Mountain view
- 65 sq m
- 3 bedrooms
- Sleeps 6
- 1 Queen Bed, 3 Large Single Beds and 2 Single Beds
View all photos for Comfort Apartment, Mountain View
Comfort Apartment, Mountain View
- Mountain view
- 58 sq m
- 1 bedroom
- Sleeps 4
- 1 Queen Bed, 1 Large Single Bed and 1 Single Bed
View all photos for Comfort Apartment
Comfort Apartment
- 65 sq m
- 3 bedrooms
- Sleeps 6
- 1 Queen Bed, 4 Large Single Beds and 1 Single Bed
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About this property
El Refugio de la Cuenca
Spa services, dry cleaning and a 24-hour front desk are available at this apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, wedding services and a garden are on-site. Each apartment features free WiFi and a washing machine, plus a kitchen with a stovetop and a microwave. A balcony, a dining area and a shower are among the other amenities available to guests.
El Refugio de la Cuenca offers 4 accommodations. Rooms open to balconies or patios. Accommodation at this 4-star apartment has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils.
Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and hairdryers can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at El Refugio de la Cuenca, you'll be within walking distance of Lake Llanquihue. Enjoy features like free WiFi in public areas and free self-parking, plus dry cleaning service. This upmarket apartment building has 4 apartments. This property offers pet-friendly amenities, such as pet-sitting services. Each apartment offers free WiFi and a kitchen.
- Each apartment offers a kitchen, a washing machine and a balcony or patio
- Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
- Free self-parking
- Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
- 0.7 miles (1.1 km) from Lake Llanquihue and 11.9 miles (19.2 km) from Green Lagoon
- Pets welcome for a fee
- Pet-friendly amenities are available, including pet-sitting services
El Refugio de la Cuenca offers its guests spa services, tour/ticket assistance, and a garden. Public spaces have free WiFi. El Refugio de la Cuenca also features dry cleaning/laundry services and a communal living room. Free self parking is available.
Property amenities
Beach
- Black sand beach (direct access)
Pool/Spa
- Massage
- Spa services
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free offsite parking within 0 metres
- Street parking available
- Free uncovered self parking on site
- Limited on-site self parking
Family friendly
- Art supplies
- Children's books
- Children's dinnerware
- Children's games
- Musical instrument
- Stroller
- Trampoline
Kitchen
- Cookware, dishware, and utensils
- Hob
- Microwave
- Mini-fridge
Dining
- Champagne service
- Couples/private dining
- Private picnics
Bathroom
- Hair dryer (on request)
- Shower
- Soap
- Toilet paper
- Towels provided
Living spaces
- Communal living room
- Separate dining area
Entertainment
- Games
- TV in common areas
Outdoor areas
- Balcony/patio
- Garden
Laundry
- Dry cleaning/laundry service
- Washing machine
Comfort
- Heating
Pets
- Pet friendly
- Fee: USD 15 per pet per stay
- Service animals exempt from fees
- One-time cleaning fee: USD 15
- Pet sitting services
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Front entrance ramp
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible lounge
- Wheelchair-accessible restaurant
Services and conveniences
- 24-hour front desk
- Daily housekeeping
- Luggage storage
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Location highlights
- In a national park
- In a rural location
- In a village
- Near the boardwalk/promenade
- On a river
Things to do
- Ecotours nearby
- Fishing nearby
- Free bicycles nearby
- Hiking/biking trails nearby
- Hunting nearby
- Rock climbing nearby
- Ziplining nearby
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 4 units
- Garden
- Reception hall
Policies
Check-in
Check-in start time: 2:30 PM; check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, key retrieval
Pets
- Pets: USD 15 per pet, per stay, plus a one-time cleaning fee of USD 15
- Pet-sitting services are available Service animals are exempt from fees.
Children and extra beds
- Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Cleaning fee: USD 20 per accommodation, per stay (varies based on the length of stay).
- You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: USD 15 per pet, per stay plus a one-off USD 15 cleaning fee
- Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's whatsapp mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
- Reservations are needed for massage services and spa treatments. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.
Property is also known as
Refugio La Cuenca Puerto Octay
El Refugio de la Cuenca Apartment
El Refugio de la Cuenca Puerto Octay
El Refugio de la Cuenca Apartment Puerto Octay