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Costa Sur Resort, Classico Collection By Sonesta

Property class: 5 and above

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Photo gallery for Costa Sur Resort, Classico Collection By Sonesta

Private beach, snorkelling, kayaking
Property video
Bar (on property)
2 outdoor pools
Suite, 1 Bedroom, Terrace, Oceanfront (Newly Renovated, Kitchen) | In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Hacia Barra de Navidad, Suite A, Puerto Vallarta, JAL, 48390
  • Place, Punta Negra Beach
    ‪17 min walk‬
  • Place, Conchas Chinas Beach
    ‪3 min drive‬
  • Place, Playa Palmares
    ‪3 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony) | In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony) | In-room safe, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking, Ocean View (Kitchenette, Balcony)

7.0 out of 10
Good
(19 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 2 Queen Beds, Non Smoking, Ocean View (Kitchenette, Balcony)

Deluxe Studio, 2 Queen Beds, Non Smoking, Ocean View (Kitchenette, Balcony) | In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Studio, 2 Queen Beds, Non Smoking, Ocean View (Kitchenette, Balcony)

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Terrace, Oceanfront (Newly Renovated, Kitchen)

Suite, 1 Bedroom, Terrace, Oceanfront (Newly Renovated, Kitchen) | In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Terrace, Oceanfront (Newly Renovated, Kitchen)

  • Sleeps 3
  • 1 King Bed

Penthouse, Multiple Beds, Terrace (Suite, Kitchen)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Apartment, 1 Bedroom, Balcony, Oceanfront

Apartment, 1 Bedroom, Balcony, Oceanfront | In-room safe, blackout curtains, iron/ironing board, free WiFi

Apartment, 1 Bedroom, Balcony, Oceanfront

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Terrace, Oceanfront (Large, Kitchen)

Suite, 2 Bedrooms, Terrace, Oceanfront (Large, Kitchen) | In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Terrace, Oceanfront (Large, Kitchen)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About this property

Costa Sur Resort, Classico Collection By Sonesta

Spend the day catching some rays at Costa Sur Resort, Classico Collection By Sonesta's private sand beach, relaxing by one of the hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request
Costa Sur Resort, Classico Collection By Sonesta offers 158 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. 46-inch Smart televisions come with cable channels. Accommodation at this 5-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Costa Sur has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Costa Sur Resort, Classico Collection By Sonesta, you're just a quick walk from Bay of Banderas. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body wraps, body scrubs or manicures and pedicures at Costa Sur
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a private beach, a gym and kayaking
  • 5 minutes by car from Cuale Island and 6 minutes from Malecon
Simply walk outside to feel the sun on your face at the sandy beach. At Costa Sur Resort, Classico Collection By Sonesta, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This Colonial hotel also offers a fitness centre and a terrace. Free self parking is available.

This 5-star Puerto Vallarta hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:00 AM.
Costa Sur Resort, Classico Collection By Sonesta has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: MXN 180 to 300 for adults and MXN 180 to 300 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Paddleboard
  • Snorkelling
  • TV in common areas
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 1979
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch smart TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Late-night room service
  • Meal delivery service
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Costa Sur Resort, Classico Collection By Sonesta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 180 to 300 for adults and MXN 180 to 300 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Costa Sur Resort, Classico Collection By Sonesta Hotel
Costa Sur Resort, Classico Collection By Sonesta Puerto Vallarta

Costa Sur Resort, Classico Collection By Sonesta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 78 out of 160 reviews
Rating 8 - Good. 39 out of 160 reviews
Rating 6 - Okay. 22 out of 160 reviews
Rating 4 - Poor. 13 out of 160 reviews
Rating 2 - Terrible. 8 out of 160 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Alma

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Todo bien en general. Solo la habitacion estaba con poco matenimiento y cortinas sucias y falta de toallas. El personal muy amable.
Stayed 3 nights in Jan 2026

6/10 Okay

Adrienne

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
I was assigned to a room that was supposed to be offline. It lacked a refrigerator, a phone, and the lock frequently malfunctioned, leaving me outside the door waiting for repairs on three separate occasions. Furthermore, the stove was inoperable. When I returned late from an event and reported this, they informed me it would take three hours or more to move me to another room. This was at 9 PM, and I was extremely tired, so I opted to stay in the room. The following day, no one followed up regarding the missing amenities in the room. I enjoy having wine and water at night, but I had to consume both while they were warm. The front desk offered to store my wine and water in a small refrigerator in their office, but I found it uncomfortable to accept that arrangement. Despite the beauty of the place, I felt as though I had been intentionally placed in a dysfunctional room.
Stayed 5 nights in Jan 2026

4/10 Poor

Derek

Hotel
Stayed 1 night in Jan 2026

2/10 Terrible

Ven

Service was slow and poor
Stayed 7 nights in Dec 2025

10/10 Excellent

Carla

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location. Great Staff who seem happy to be there. My room had 2 bedrooms, 2 baths, a living room, and a kitchen, plus a wraparound balcony giving panoramic views of the bay. We listened to the sound of waves crashing on the beach. Yes, the hotel is a bit older, but it is well maintained, well staffed, and clean. On the bus route to Mismaloya, or a 6 minute cab ride to the Romantic Zone.
Stayed 6 nights in Dec 2025

6/10 Okay

Morgan

Liked: Staff & service
The food is not very good. There are too few wait people. The meals we got were cold and dry. The room was nice. We were in the newer side
Stayed 2 nights in Jan 2026

4/10 Poor

SRINIVASAN

Stayed 4 nights in Dec 2025

2/10 Terrible

Baalagi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

4/10 Poor

Joshua

Travelled with partner
Disliked: Amenities
Lack of amenities. Room was below average for the price. No heat only ac. Water pressure in the showers was nonexistent. Can hear everything outside and loud neighbors. Wouldn’t recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Austten

Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Costa Sur Resort, and it was a fantastic experience! The resort is beautifully situated along the coast, offering stunning ocean views and a serene atmosphere. The rooms were spacious, clean, and well-appointed, with private balconies that provided a perfect spot to enjoy the sunset. The staff was incredibly friendly and attentive, making us feel welcome throughout our stay. The on-site dining options were excellent, with a variety of delicious dishes that catered to different tastes. The pool area was a highlight, featuring a lovely infinity pool that overlooked the beach. The resort's location is ideal for exploring nearby attractions, yet it also offers plenty of opportunities to relax and unwind. Overall, Costa Sur Resort is a wonderful choice for a relaxing getaway, combining comfort, great service, and beautiful surroundings. Highly recommend!
Stayed 5 nights in Dec 2025

8/10 Good

Kattia Lorena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Friendly staff. No wifi in the room.
Stayed 5 nights in Dec 2025

2/10 Terrible

Graham

Stayed 1 night in Dec 2025

8/10 Good

Ranbir

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, location, value….. could use an update on the stove top & utensils.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ylia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay at Costa Sur! The views from our balcony were absolutely breathtaking. The rooms are nice and the air conditioning works great which is super important in Puerto Vallarta. There are deals at the bar area for those who like alcoholic beverages. The restaurant is by order only no buffet. The kitchenette area is small but everything worked well. I do recommend taking swim shoes for the beach area there are a ton of small rocks. It’s not possible to play in the beach area without them. The private beach is also pretty small. Overall we had a wonderful stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

6/10 Okay

Palwinder

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super old everything broken inside rooms, changed different rooms samething
Stayed 4 nights in Nov 2025

6/10 Okay

Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was not good at all especially if you pre purchase ahead of time. They give you a coupon which limits what you can order. The staff at restaurant see your coupon and after that they don’t come back to see if you need anything. The room service was horrible they come by after 3 pm when you are getting back from being out and want to rest. The place is old I won’t recommend to anyone.
Stayed 5 nights in Nov 2025

8/10 Good

Anselmo

Stayed 5 nights in Nov 2025

10/10 Excellent

walter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exelent attention clean and friendly
Stayed 4 nights in Oct 2025

10/10 Excellent

judi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Resort very relaxing and intimate. The staff was outstanding this place is a gem. Prices on drinks and food very resonable. The rooms were spotless . The resort is a little to the retro side but that's part of the charm
Stayed 5 nights in Oct 2025

8/10 Good

Rosa, Portland

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ample with a great view. The valet staff were very helpful. The food and drinks were not very good.
Stayed 1 night in Oct 2025

10/10 Excellent

MYNOR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, beautiful views. Location is great, within minutes to Zona Romantica. close to beautiful Mismaloya and Boca De Tomatlan. Staff is unbelievable helpful and always making sure you are having a great time.
Stayed 3 nights in Sep 2025

8/10 Good

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Stayed 3 nights in Aug 2025