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Grand Palladium Vallarta Resort & Spa - All Inclusive

5.0 star property

Choose dates to view prices

Photo gallery for Grand Palladium Vallarta Resort & Spa - All Inclusive

Exterior
Creator video - submitted by Alyssa Knight Studio
Exterior
Restaurant
5 bars/lounges, 2 poolside bars, swim-up bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Punta de Mita Km 11.5, Bahia de Bandearas, Punta de Mita, NAY, 63734
  • Place, Punta de Mita Beach
    ‪5 min drive‬
  • Place, Punta de Mita Sea Pool
    ‪7 min drive‬
  • Place, El Anclote Beach
    ‪10 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪50 min drive‬

Room options

View all photos for Room Deluxe with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 31 sq m
  • Sleeps 1

View all photos for Room Deluxe with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Garden View

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2

View all photos for Room Deluxe with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 31 sq m
  • Sleeps 3

View all photos for Room Deluxe with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 31 sq m
  • Sleeps 4

View all photos for Room Deluxe with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 31 sq m
  • Sleeps 3

View all photos for Room Deluxe with Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 31 sq m
  • Sleeps 1

View all photos for Room Deluxe with Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 31 sq m
  • Sleeps 2

View all photos for Room Deluxe with Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 31 sq m
  • Sleeps 3

View all photos for Room Deluxe with Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 31 sq m
  • Sleeps 4

View all photos for Room Deluxe with Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 31 sq m
  • Sleeps 3

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 1

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 2

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 3

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 4

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 3

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 4

View all photos for Junior Suite Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Junior Suite Garden View

8.6 out of 10
Excellent
(9 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Selection Junior Suite Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Family Selection Junior Suite Garden View

8.0 out of 10
Very good
(21 reviews)
  • Garden view
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Oceanfront (View)

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Room, Oceanfront (View)

7.8 out of 10
Good
(23 reviews)
  • Beach view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Panoramic Ocean View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Panoramic Ocean View

8.0 out of 10
Very good
(30 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Deluxe with Ocean View

  • 31 sq m
  • Sleeps 1

View all photos for Room Deluxe with Ocean View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Ocean View

  • 31 sq m
  • Sleeps 2

Room Deluxe with Ocean View

  • 31 sq m
  • Sleeps 3

Room Deluxe with Ocean View

  • 31 sq m
  • Sleeps 4

Room Deluxe with Ocean View

  • 31 sq m
  • Sleeps 3

View all photos for Room Deluxe with Panoramic View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Panoramic View

  • 31 sq m
  • Sleeps 1

View all photos for Room Deluxe with Panoramic View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Panoramic View

  • 31 sq m
  • Sleeps 2

Room Deluxe with Panoramic View

  • 31 sq m
  • Sleeps 3

Room Deluxe with Panoramic View

  • 31 sq m
  • Sleeps 4

Room Deluxe with Panoramic View

  • 31 sq m
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 1

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 2

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 4

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 4

View all photos for Deluxe Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Garden View

8.6 out of 10
Excellent
(69 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Garden View Single use

A hotel room with a large bed, a bedside table with a phone, a desk with a mirror, and a view of the outdoors through a window.

Deluxe Garden View Single use

  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View Single use

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Ocean View Single use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Panoramic Ocean View Single use

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Panoramic Ocean View Single use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Family Selection Junior Suite Garden View Single Use

Down duvets, memory-foam beds, free minibar, in-room safe

Family Selection Junior Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Habitación Deluxe, frente al mar Single use

Down duvets, memory-foam beds, free minibar, in-room safe

Habitación Deluxe, frente al mar Single use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View Single use

Down duvets, memory-foam beds, free minibar, in-room safe

Junior Suite Garden View Single use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Ocean View

7.4 out of 10
Good
(40 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Grand Palladium Vallarta Resort & Spa - All Inclusive

Catch some rays at the beach or spend the day relaxing at Grand Palladium Vallarta Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Grand Palladium Vallarta Resort & Spa - All Inclusive offers 517 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature down duvets. 42-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with in-room jetted baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor tennis court and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. The spa is open daily.
Grand Palladium Vallarta Resort & Spa - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Bay of Banderas. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 5 restaurants, swim-up bar and 2 poolside bars offer choices for drinking and dining
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • Guests have great things to say about the helpful staff and the pool
  • Just a 3-minute drive from Punta de Mita Beach and 5 minutes from Destiladeras Beach
  • Local-area shuttle service available for a fee
Grand Palladium Vallarta Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Grand Palladium Vallarta Resort & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta de Mita property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
Grand Palladium Vallarta Resort & Spa - All Inclusive has 5 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 5 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Service fee: USD 19

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palladium Vallarta Punta Mita
Grand Palladium Vallarta Resort All Inclusive Punta Mita
Grand Palladium Vallarta
Grand Palladium Vallarta Resort All Inclusive Punta de Mita
Grand Palladium Vallarta All Inclusive Punta de Mita
Pallaum Vallarta Inclusive Pu
Grand Palladium Vallarta Resort Spa All Inclusive

Grand Palladium Vallarta Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 509 out of 1032 reviews
Rating 8 - Good. 261 out of 1032 reviews
Rating 6 - Okay. 128 out of 1032 reviews
Rating 4 - Poor. 65 out of 1032 reviews
Rating 2 - Terrible. 69 out of 1032 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Janice Rose

Travelled with group
Liked: Amenities
The hotel may need some updates, but the location and the staff make it worth your stay! The food was better than some of the more expensive resorts that I have stayed at. Seeing whales from the infinity pool was more than I had hoped for. The beach is a little rough for swimming, but if you're brave, you can make it work. I recommend this resort if you're looking to get away from the concrete, it's lush and green and the sunsets can't be beat.
Stayed 7 nights in Jan 2026

10/10 Excellent

Tanner Brittanya Candice

Liked: Cleanliness, property conditions & facilities
Service is amazing. Great relaxing vacation. Gorgeous setting.
Stayed 4 nights in Jan 2026

8/10 Good

Michelle, kimberley

Stayed 8 nights in Jan 2026

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, property conditions & facilities
The floor in our room was dirty. The rest of the resort was clean. We were thankful slippers were provided. The staff was great! Very friendly and professional. There was no elevator so there were many flights of stairs to climb.
Stayed 4 nights in Jan 2026

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, spacious and decorated nicely and the bed was comfortable. Absolutely loved the pool and beach area near our room! The bartenders at the pool were spectacular!!! The food at all the restaurants was good, but we really enjoyed the Italian restaurant. The staff everywhere at the resort were just wonderful!!! The whole resort property was really great!
Stayed 6 nights in Jan 2026

10/10 Excellent

Solomon Asnake

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I had an excellent travel experience booking through Expedia. Everything was smooth and well-organized from start to finish. As a pleasant surprise, we were upgraded to a better room, which made our stay even more comfortable. The kids’ equipment provided was also a huge plus and made traveling with children so much easier and stress-free. Overall, a fantastic experience — I’ll definitely continue booking with Expedia and highly recommend it to others!
Stayed 5 nights in Jan 2026

4/10 Poor

Mayada

Travelled with partner
Disliked: Cleanliness, amenities
The room was okay but was dirty/dusty. Some staff was nice some were not nice specially Ramona I think her name is at the buffet, all we did was ask for one little thing and she start saying no no no we don’t have it although they do and another team member went to go get it for us. The pool and beach are nice.
Stayed 7 nights in Jan 2026

10/10 Excellent

Robert

Stayed 4 nights in Jan 2026

2/10 Terrible

warren

Liked: Cleanliness
Disliked: Property conditions & facilities
Yoo many people for resort size could never get a reservation for dinner or a chair at the pool. Buffet crowded and got repetitive. Front desk and concierge unable to help when our tv, air and shower trickled. Was disappointing. There to celebrate a 60th birthday and could not get reservation for dinner had to eat buffet so instead left resort to go spend money elsewhere.
Stayed 5 nights in Jan 2026

8/10 Good

Sterling

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, all the staff were friendly, and the noise in Family selection from evening music at palladium is barely audible
Stayed 8 nights in Jan 2026

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For us the adult pool and the surfing.
Stayed 7 nights in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2026

2/10 Terrible

Silvia

Disliked: Staff & service
Todo mal
Stayed 2 nights in Jan 2026

8/10 Good

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Good resort. Polite staff, big clean room with ocean view.
Stayed 3 nights in Jan 2026

10/10 Excellent

Savanna

Stayed 7 nights in Dec 2025

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was very nice
Stayed 7 nights in Dec 2025

6/10 Okay

Vishesh Venkata

Travelled with family
Liked: Cleanliness
The good part - People are nice. Overall property is average. Long lines at breakfast. Limited options for vegetarians in the dinner buffet (we had some in our group). Reservations to the restaurants were tough to get. We had lucky reserved a couple of days before getting there. 1. international cuisine restaurant - we had a reservation for 9.45pm. Food was cold when served. No one liked it. 2. Italian restaurant - good food,l except pizzas which were average 3. Mexican restaurant - nice sunset views. Decent food options. Nothing great 4. Pan Asian restaurant - Sushi was awesome. Noodles and fried rice were good too. The major disappointment were the drinks. Heavily watered down. Too much syrup usage everywhere. The same pina colada outside the property was so much nicer. Best part of the resort were their tacos which were made fresh and tasted great. Rooms were ok, but nothing great. Beach is fine, but had rocks at the bottom on a big part so could hurt legs. Events to engage kids in the evening were good. Overall - a decent property, but underwhelming in terms of luxury. Painful to stand in line for breakfast.
Stayed 5 nights in Dec 2025

8/10 Good

Citlali

Stayed 5 nights in Dec 2025

8/10 Good

Yi, Calgary

Liked: Cleanliness
Clean room and great staffs
Stayed 5 nights in Dec 2025

10/10 Excellent

Erren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this property. Beautiful, great food and friendly people! Expedia lost my booking and I was on hold for two hours Grand Palladium staff were very helpful and Expedia rep the next day
Stayed 2 nights in Jan 2026

8/10 Good

Jonathan

Stayed 4 nights in Dec 2025

10/10 Excellent

Olwen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, but the key to this resort is the beach (and bar). Safe for kids and there’s a surfing area too. Wish we had stayed longer!!!!
Stayed 7 nights in Dec 2025

2/10 Terrible

Andrea

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT RECOMMEND. I have gone to several resorts in Mexico with my family - we love Mexico so much we were married here several years ago. This was by far the worst experience I have ever had. Truly do have anything good to say about this resort. Starting with check in, we booked a king suite and assigned two double beds. We couldn’t get a new room until the 3rd night of our 6 night stay. The resort has lost its shine and was probably decent 5-10 years ago but is now a run down place. Don’t let the photos fool you. The Xbox room that my son was excited about was in an “exclusive” area that was not indicated when we booked. There were never enough pool or beach chairs so people were crowding in any open space and even had stuff on steps. Meals were pretty mid. Drinks came 20-30 mins after sitting, food was lukewarm and just not good. The sewage smell that hits you as you walk around the resort is disgusting. Not to mention someone probably threw up on the couch outside of the lobby bar because the stench was awful every time you walked into the xtra innings sports bar. Just bad all around. Do not stay here!
Stayed 6 nights in Dec 2025

8/10 Good

Stephany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La comida de los restaurantes a la carta es deliciosa!
Stayed 2 nights in Dec 2025

10/10 Excellent

Maxime

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with multiple pools and bars. - Restaurant booking may be challenging. + Direct access to the beach with surfable wave + Very nice staff
View from the room
Stayed 4 nights in Dec 2025