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Grand Palladium Vallarta Resort & Spa - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Grand Palladium Vallarta Resort & Spa - All Inclusive

Exterior
Restaurant
Lobby
On the beach, sun-loungers, beach umbrellas, beach towels
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

View in a map
Carretera Punta de Mita Km 11.5, Bahia de Bandearas, Punta de Mita, NAY, 63734
  • Punta de Mita Beach
    ‪3 min drive‬
  • El Anclote Beach
    ‪5 min drive‬
  • Destiladeras Beach
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Triple Ocean View

View from room

Deluxe Triple Ocean View

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Oceanfront (View)

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Room, Oceanfront (View)

7.6 out of 10
Good
(16 reviews)
  • 31 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Triple Garden View

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Family Selection Junior Suite Garden View

Family Selection Junior Suite Garden View | Down duvets, memory-foam beds, free minibar, in-room safe

Family Selection Junior Suite Garden View

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View

Deluxe Garden View | Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Garden View

8.2 out of 10
Very good
(48 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Panoramic Ocean View

View from room

Deluxe Panoramic Ocean View

8.0 out of 10
Very good
(22 reviews)
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Oceanfront View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Triple Oceanfront View

  • 31 sq m
  • Beach view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View | Down duvets, memory-foam beds, free minibar, in-room safe

Junior Suite Garden View

8.8 out of 10
Excellent
(6 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Triple Room, Ocean View (Panoramic)

View from room

Deluxe Triple Room, Ocean View (Panoramic)

  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Ocean View

7.0 out of 10
Good
(29 reviews)
  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Deluxe with Ocean View

  • 31 sq m
  • Ocean view
  • Sleeps 1

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 2

Room Deluxe with Panoramic View

  • 31 sq m
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 3

View all photos for Room Deluxe with Ocean View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Ocean View

  • 31 sq m
  • Ocean view
  • Sleeps 2

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 4

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 1

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 3

View all photos for Room Deluxe with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 31 sq m
  • Sleeps 1

View all photos for Room Deluxe with Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 31 sq m
  • Sea view
  • Sleeps 1

Room Deluxe with Ocean View

  • 31 sq m
  • Ocean view
  • Sleeps 3

View all photos for Room Deluxe with Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 31 sq m
  • Sea view
  • Sleeps 2

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 4

Room Deluxe with Panoramic View

  • 31 sq m
  • Sleeps 3

View all photos for Room Deluxe with Panoramic View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Panoramic View

  • 31 sq m
  • Sleeps 2

Room Deluxe with Ocean View

  • 31 sq m
  • Ocean view
  • Sleeps 4

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 1

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 4

View all photos for Room Deluxe with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Garden View

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2

Room Deluxe with Panoramic View

  • 31 sq m
  • Sleeps 4

Room Deluxe with Ocean View

  • 31 sq m
  • Ocean view
  • Sleeps 3

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 3

View all photos for Room Deluxe with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 31 sq m
  • Sleeps 3

View all photos for Room Deluxe with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 31 sq m
  • Sleeps 3

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 2

View all photos for Room Deluxe with Panoramic View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Panoramic View

  • 31 sq m
  • Sleeps 1

View all photos for Room Deluxe with Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 31 sq m
  • Sea view
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 4

View all photos for Room Deluxe with Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 31 sq m
  • Sea view
  • Sleeps 4

View all photos for Room Deluxe with Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 31 sq m
  • Sea view
  • Sleeps 3

View all photos for Room Deluxe with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 31 sq m
  • Sleeps 4

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About this property

Grand Palladium Vallarta Resort & Spa - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Grand Palladium Vallarta Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Grand Palladium Vallarta Resort & Spa - All Inclusive offers 517 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature down duvets. 42-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with in-room jetted baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor tennis court and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. The spa is open daily.
Grand Palladium Vallarta Resort & Spa - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Bay of Banderas. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 5 restaurants, swim-up bar and 2 poolside bars offer choices for drinking and dining
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • Guests have great things to say about the beach and the pool
  • Just a 3-minute drive from Punta de Mita Beach and 5 minutes from Destiladeras Beach
  • Local-area shuttle service available for a fee
Grand Palladium Vallarta Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Grand Palladium Vallarta Resort & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Punta de Mita property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
Grand Palladium Vallarta Resort & Spa - All Inclusive has 5 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 5 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Service fee: USD 19

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palladium Vallarta Punta Mita
Grand Palladium Vallarta Resort All Inclusive Punta Mita
Grand Palladium Vallarta
Grand Palladium Vallarta Resort All Inclusive Punta de Mita
Grand Palladium Vallarta All Inclusive Punta de Mita
Pallaum Vallarta Inclusive Pu
Grand Palladium Vallarta Resort Spa All Inclusive

Grand Palladium Vallarta Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Elliott

Travelled with partner
Disliked: Property conditions & facilities
We really enjoyed the setting most notably the beach access. The buildings are showing their age and the overall standard has dropped since our last visit 8 years ago. The most disappointing aspect was the constant attempts to upsell us on services. We felt like most experiences were meant to extract more money from us. We won’t be going back. Lastly, the resort allowed for day passes which included busses arriving daily with people who used all access and left in the evening. Not exactly a ‘resort experience’ for those staying for a week or longer.
Stayed 7 nights in May 2025

10/10 Excellent

Reeba

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property. Todo bien bonito y las bebidas bien rico.
Stayed 1 night in Jun 2025

10/10 Excellent

Kirill

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and the staff were beyond incredible!

10/10 Excellent

Mila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond. Very authentic stay and the food was delicious. We travel to puerto Vallarta resorts 2-3x per year and this was one of our favorite stays!
Stayed 4 nights in May 2025

6/10 Okay

Mario

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The nature of the place
Stayed 5 nights in May 2025

10/10 Excellent

Roderick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful, food was very good and all the staff were extremely friendly and helpful
Stayed 7 nights in May 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place!
Stayed 4 nights in May 2025

4/10 Poor

tania

Disliked: Cleanliness, property conditions & facilities
Too much family focus. Very much on the lower end of a 4 star
Stayed 7 nights in May 2025

6/10 Okay

Giovanni

Travelled with family
Liked: Staff & service
I wish the restaurants we here open later.
Stayed 3 nights in May 2025

10/10 Excellent

Jorge

Stayed 2 nights in May 2025

2/10 Terrible

Edwin, Poulsbo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for Deluxe panorama ocean view- the room did not have a panoramic ocean view - room 1228 does not have a panoramic ocean view. Air conditioner in room was so loud could not sleep with it on Pool was dirty and closed for 1/2 of sunday 4/20 was very cloudy and dirty the day before. “ocean salt pool” did not exist Buffet was so busy for 3 or 4 days a line went down to bottom of stairs All of the restaurants were so busy we could only find reservations for 5 or 530pm. Bathroom didn't flush properly and flush button came off the wall.
Stayed 6 nights in Apr 2025

4/10 Poor

JOSEPH

I have never written a review on anything until now. The hotel does feel and look old, it could use some updating. I was unable to check in early and was finally able to get into my room around 3:30pm. The bathroom lighting was very dim
Stayed 3 nights in Apr 2025

4/10 Poor

Beatriz

Travelled with family
Buffet restaurant foood was always cold
Stayed 3 nights in Apr 2025

6/10 Okay

Arminda Lopez

Travelled with family
Disliked: Staff & service, property conditions & facilities
Buffet style food was always cold

8/10 Good

Erin, Fort Collins

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
:)
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service
I love Grand Palladium but there is a room for improvements
Stayed 7 nights in Apr 2025

2/10 Terrible

Adam

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The food terrible ( im was sick from 3 days diarrhea omg.talk same more people aruond 15 more the was diarrhea ( not recommended)
Stayed 3 nights in Apr 2025

8/10 Good

Susy

Travelled with family
Liked: Staff & service, amenities
Even it is all inclusive the food was good. Didn't like the reservation process for the restaurant as the app didn't work and coudnt eat were we wanted
Stayed 2 nights in Apr 2025

10/10 Excellent

Sean

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly. The resort felt large enough you weren’t on top of each other but small enough things were close. Lots of food options for our picky child. The only thing I would look at fixing was the LOUD sound during the performances. We only went to one because the mic and speakers were so loud it hurt our ears too much. The kids went to the kids club and had a blast. It was super well organized. The pools were huge, but big enough. Loved that the kids pool area was slightly cooler so you could wade your legs in and not get fully wet. It would have been nice to grab snack options on off hours from the buffet or restaurants but on the second day we just grabbed some snacks from the buffet to eat at the pool.
Stayed 5 nights in Mar 2025

8/10 Good

Anna, Winnetka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice vacation. Clean room. I was pleasantly impressed with food choices nice beach area, you can swim in the ocean, if waves are not aggressive, lots of surfers. However, not enough chairs on the beach. Cecilia, the concierge is very helpful and responsive on WhatsApp. Our safe didn’t work. It was fixed right away. Ricardo at the breakfast buffet, the server, was exceptional, no need to wait for coffee. It was crowded, it’s recommended to go to buffet early if you don’t want to wait in line to be seated, or have easy access to food choices. The property has beautiful jungle setting and beach cliffs. It was a perfect choice for our short vacation.
Stayed 5 nights in Apr 2025

4/10 Poor

Mistine Marie

Travelled with family and small children
Liked: Staff & service
Booked my trip and then when I got there, they told me the only way to go to some of the restaurants was to purchase the higher package and then they didn’t get our reservations done but allowed us to go to the restaurants as long as we were gonna buy champagne or lobster even though the tables weren’t full. Complete scam and then had people try to corner you with a timeshare type program offering 300.00 towards towards hotel services however I booked massages and got the price and then as soon as I told him I was using my bucks they raise the price so you’re just paying for it anyway ridiculousness
Stayed 6 nights in Apr 2025

10/10 Excellent

Denita Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice resort and highly recommend. It is a bit further from the Airport though.
Stayed 3 nights in Apr 2025

8/10 Good

Karen W

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the resort. Be prepared for a workout. Built into the side of a cliff, it is not flat and there are no elevators. The staff were very friendly and helpful. The food was good, especially at Portofino and Internatuonal. Reservatuins were difficult to get with our group of 10 which was disappointing. Even if we could get a reservation for the entire group, we were unable to sit together which was even more disappointing. Portofino made an exception for our "after wedding dinner." We were able to push two tables together for eating at the buffet. The wedding was beautifully planned and executed. Again because we were a small group, my daughter and future son-in- law were unable to use their balcony of choice but, it was still very nice. The other thing was transportation. It was not provided from/to the airport since we booked through Expedia rather than the resort travel club. Not a big deal but taxis were pretty pricey...$80US for my husband and I which we expected. My other daughter and her spouse did book through the resort but were not told of the resort transportation service until their departure. They paid $145US for their taxi to the resort. Live and learn. Still it was an enjoyable week.
View from our room
View from their wedding balcony
Stayed 7 nights in Apr 2025

10/10 Excellent

Lauryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service very good
Stayed 5 nights in Apr 2025