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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property

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Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children’s activities
Lobby
Reception
Poolside bar
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

View in a map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Place, Conchas Chinas Beach
    ‪7 min walk‬
  • Place, Lindomar Beach
    ‪7 min walk‬
  • Place, Playa de los Muertos
    ‪2 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬

Room options

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

8.8 out of 10
Excellent
(37 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Ocean View King | Free minibar, in-room safe, desk, iron/ironing board

Ocean View King

7.8 out of 10
Good
(31 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean View Suite King

Club Ocean View Suite King | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean View Suite King

9.0 out of 10
Wonderful
(12 reviews)
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Club Ocean View Suite Double | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean View Suite Double

8.6 out of 10
Excellent
(9 reviews)
  • 65 sq m
  • Sleeps 5

View all photos for Swim Up King(18+only)

Swim Up King(18+only) | Free minibar, in-room safe, desk, iron/ironing board

Swim Up King(18+only)

9.8 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Swim Up Double(18+only)

Swim Up Double(18+only) | Free minibar, in-room safe, desk, iron/ironing board

Swim Up Double(18+only)

9.6 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(20 reviews)
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)
  • 65 sq m
  • Sleeps 5

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King | Free minibar, in-room safe, desk, iron/ironing board

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for King

King | Free minibar, in-room safe, desk, iron/ironing board

King

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Double

Double | Free minibar, in-room safe, desk, iron/ironing board

Double

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 4

View all photos for Ocean View Balcony King

Ocean View Balcony King | Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony King

8.8 out of 10
Excellent
(40 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front King

Ocean Front King | Free minibar, in-room safe, desk, iron/ironing board

Ocean Front King

8.2 out of 10
Very good
(21 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Ocean Front Double

Ocean Front Double | Free minibar, in-room safe, desk, iron/ironing board

Ocean Front Double

7.4 out of 10
Good
(22 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Swim up Suite Double (18+ only)

Club Ocean View Swim up Suite Double (18+ only) | Living area | LED TV

Club Ocean View Swim up Suite Double (18+ only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for Club Ocean View Swim Up Suite King (18+only)

Club Ocean View Swim Up Suite King (18+only) | Living area | LED TV

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Puerto Vallarta - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Hyatt Ziva Puerto Vallarta - All-inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa Estaca. You'll find features such as free self-parking, plus 4 outdoor pools and 5 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine at Casa Grande, one of the property's 5 restaurants and 6 bars/lounges
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with aromatherapy, body treatments or facials at Vita Mar Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, volleyball and yoga classes
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute drive from Malecon and a few minutes from Bay of Banderas
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Hyatt Ziva Puerto Vallarta - All-inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. This all-inclusive property also offers a children's pool, a hot tub and a fitness centre. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

Casa Grande – This theme restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Blaze – This theme restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open selected days.
Pureza – This restaurant specialises in Asian cuisine. Open daily.
Melanzane – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Open selected days.
Vivaz Buffet – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Reviews

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 856 out of 1318 reviews
Rating 8 - Good. 255 out of 1318 reviews
Rating 6 - Okay. 116 out of 1318 reviews
Rating 4 - Poor. 55 out of 1318 reviews
Rating 2 - Terrible. 36 out of 1318 reviews

Reviews

10/10 Excellent

Sue Hee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this all inclusive resort especially if you have little ones traveling together. This resort is family friendly and foods are great for all ages! The beach has calm waves and there are baby pools, children pools and even kids' club. The distances from restaurants to rooms or rooms to the beach or pools are very short. Our family truly enjoyed staying here!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose Gonzalez

Stayed 5 nights in Aug 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Ziva is a beautiful resort. I really like the slow pace and that the beach is private. I didn’t feel bombarded. My only complaint is the pressure the resort gives to go to their presentation. Overall the staff is wonderful and when they greet you they put their hand over their heart. It’s endearing.
Stayed 6 nights in Aug 2025

10/10 Excellent

Wilfredo

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private beach is breathtaking and gives the resort a secluded, peaceful feel you don’t get at many all-inclusive properties. Every room faces the ocean, so you wake up and fall asleep to the sound of the waves, absolutely unforgettable. The staff are what make this place shine. From the moment we arrived, everyone was warm, attentive, and genuinely eager to make our stay special. By the second day, several team members were greeting us by name.
Stayed 7 nights in Aug 2025

10/10 Excellent

Carlos Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent staff and food
Stayed 5 nights in Aug 2025

6/10 Okay

Evgenii

Travelled with family
Liked: Staff & service
Pros: * Good location * Good dinning options * Good service Cons: * AC was broken for 2 days during our stay in the whole hotel * mold in rooms * no snorkeling
Stayed 6 nights in Aug 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Puerto Vallarta and the Hyatt Ziva was the perfect spot for relaxation and soaking up the sun!
Stayed 3 nights in Aug 2025

10/10 Excellent

Marisela Yazmin Salazar

Stayed 3 nights in Aug 2025

10/10 Excellent

Vandhana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The food options weee great
Stayed 9 nights in Aug 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

LIANZHONG, VANCOUVER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent will go again!
Stayed 5 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best all-inclusive resort I have ever been to. The staff, especially Israel, Raphael, Miguel, Eduardo, and Luis…..amazing!!!! All the staff here were amazing. The food was incredible, the beach is one of the best beaches I have ever been to. I cannot say enough good things about this resort. We cannot wait to return again in March!!!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted upon our arrival. I loved the room we were given with the pool! Amazing views and great beach. Great hospitality and service! We enjoyed the spa and the gym facilities. We loved all the entertainment and performances. The food and drinks were great for all inclusive! The hotel is only 10-15 mins via car to the zone romantica and the boardwalk. They even have umbrellas for you in case it rains. Our bar server Jose was the best always checking in if we needed anything from our pool. Would definitely recommend and come again. I never spent that much time at a hotel on my vacation and I had so much fun the swim up pool was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was alway very nice and seemed happy to help
Stayed 2 nights in Aug 2025

10/10 Excellent

Debra

Stayed 5 nights in Jul 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Vilma

Stayed 5 nights in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice, staff was very friendly. I did not like the pool being close so early. There was plenty of teenagers that could benefit from longer pool hours and more of a night life for them.

10/10 Excellent

Mike

Stayed 3 nights in Aug 2025

10/10 Excellent

Debbie Reyes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a problem the last two days, the air conditioning went out. The staff overall were very kind and professional. The place and beach were so beautiful, nice and clean. They should think about replacing or upgrading the units. Apparently we were told this happens frequently.
Stayed 4 nights in Aug 2025

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo la coffee shop podrían mejorarla. El resto de los alimentos excelentes
Stayed 7 nights in Aug 2025

8/10 Good

Ma celia

Stayed 2 nights in Aug 2025

8/10 Good

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing hotel, beautiful sunset views
Stayed 2 nights in May 2025

10/10 Excellent

Jackeline

Stayed 4 nights in Aug 2025

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private beach.
Stayed 5 nights in Aug 2025