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Las Palmas by the Sea All Inclusive

3.0 star property

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Photo gallery for Las Palmas by the Sea All Inclusive

2 outdoor pools, pool loungers
Reception
Front of property
On the beach, sun-loungers, beach umbrellas, beach towels
2 bars/lounges, poolside bar

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • All-inclusive
  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Blvd. Fco. Medina Ascencio Km. 2.5, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333
  • Hotel Zone Beach
    ‪2 min walk‬
  • Malecon
    ‪3 min drive‬
  • Cruise Ship Terminal
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Ocean View Room Two Beds

Ocean View Room Two Beds | 2 bedrooms, in-room safe, desk, free WiFi

Ocean View Room Two Beds

7.4 out of 10
Good
(29 reviews)
  • 23 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View with King Bed

Ocean View with King Bed | 2 bedrooms, in-room safe, desk, free WiFi

Ocean View with King Bed

7.2 out of 10
Good
(24 reviews)
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standar Room 2 Doble Beds Terrace

Standar Room 2 Doble Beds Terrace | Garden view

Standar Room 2 Doble Beds Terrace

7.0 out of 10
Good
(11 reviews)
  • 23 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front

Ocean Front | 2 bedrooms, in-room safe, desk, free WiFi

Ocean Front

8.4 out of 10
Very good
(10 reviews)
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 2 bedrooms, in-room safe, desk, free WiFi

Standard Room

7.0 out of 10
Good
(12 reviews)
  • 23 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room King Size bed

Standard Room King Size bed | 2 bedrooms, in-room safe, desk, free WiFi

Standard Room King Size bed

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standar Room King Bed, Terrace

Standar Room King Bed, Terrace | 2 bedrooms, in-room safe, desk, free WiFi

Standar Room King Bed, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room Superior with Sea View

  • 22 sq m
  • Sea view
  • Sleeps 4

View all photos for Triple Room Standard with View

2 bedrooms, in-room safe, desk, free WiFi

Triple Room Standard with View

  • 22 sq m
  • Sleeps 4

View all photos for Room Standard

2 bedrooms, in-room safe, desk, free WiFi

Room Standard

  • 22 sq m
  • Sleeps 2

Room Standard with Sea View

  • 22 sq m
  • Sea view
  • Sleeps 2

View all photos for Room Standard with View

2 bedrooms, in-room safe, desk, free WiFi

Room Standard with View

  • 22 sq m
  • Sleeps 2

View all photos for Room Deluxe with Sea View

2 bedrooms, in-room safe, desk, free WiFi

Room Deluxe with Sea View

  • 34 sq m
  • Sea view
  • Sleeps 2

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About this property

Las Palmas by the Sea All Inclusive

Family fun on the beach, with 2 outdoor pools, near Cruise Ship Terminal
Catch some rays at the beach or spend the day relaxing at Las Palmas by the Sea All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Las Palmas by the Sea All Inclusive offers 225 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Puerto Vallarta property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Las Palmas by the Sea All Inclusive. During your stay, you're just a quick walk from Hotel Zone Beach. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • The 3 restaurants, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, deep-tissue massages or aromatherapy at the spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes kayaking and a playground
  • Just a 3-minute drive from Cruise Ship Terminal and a few minutes from Malecon
Las Palmas by the Sea All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Las Palmas by the Sea All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a garden.

This 3-star Puerto Vallarta property is smoke free.

AIRE DEL MAR – This restaurant serves breakfast, lunch and dinner.
GUACAMAJAZZ – This restaurant only serves dinner.
SNACK BY THE SEA – This delicatessen only serves light fare.
Hurakenna – On-site bar.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • AIRE DEL MAR
  • GUACAMAJAZZ
  • Hurakenna
  • SNACK BY THE SEA

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking
  • Playground
  • Shopping
  • Snorkelling
  • Volleyball

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa treatment rooms

Accessibility

  • Lift

More

  • 4 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 28 September 2025 to 15 October 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Las Palmas by the Sea All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Las Palmas Sea
Las Palmas Sea Hotel
Las Palmas Sea Hotel Puerto Vallarta
Las Palmas Sea Puerto Vallarta
Las Palmas Beach
Las Palmas By The Sea Hotel Puerto Vallarta
Las Palmas Puerto Vallarta
Las Palmas Resort
Las Palmas Sea All Inclusive Resort Puerto Vallarta
Las Palmas Sea All Inclusive Resort
Las Palmas Sea All Inclusive Puerto Vallarta
Las Palmas Sea All Inclusive

Reviews

Las Palmas by the Sea All Inclusive Reviews

7.4

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 320 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 209 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 85 out of 1000 reviews

Reviews

10/10 Excellent

Andrés

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Apr 2025

6/10 Okay

Jamie, Calgary

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The food options were very limited, especially for my kids (9 and 13).
Stayed 4 nights in Jun 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac didn’t work in our room even after they came to fix it Staff were very un pleasant ( maybe not happy with work conditions) vent in bathroom will let all bugs in the room especially mosquitoes woke up with bites all Over me Safe in room no good if you want to call it a safe I would definitely not recommend this so called resort!!!!!!!! We left after a day even tho we paid for 7 days ! (Not happy on vacation)
Stayed 7 nights in Jun 2025

2/10 Terrible

Rebecca Gemma

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Brenda and Estphanie were the highlight of this resort — fun, kind, and gave excellent massages. Unfortunately, the rest of the experience was disappointing. Check-in was awkward. The front desk told us the snack bar cost extra (not true) and acted confused when we asked for two room keys. No one warned us about crocodiles on the beach — we saw two in three days, including near the volleyball court. It’s a safety hazard with no fencing. Our first room had mold on a mattress, dirty floors, sand in the beds, and a filthy bathroom. Staff tried to charge us to switch rooms until I showed them photos. The beach was also a letdown: broken bottles, garbage, and fishing hooks dangerously left in the rocks. I was stung by a blue button jellyfish and the first aid staff made it worse by using ice water — not proper medical treatment. Breakfast lines were long, toaster electrocutes you, and staff were rude. When I tried to get food from the snack bar at 11, even though the food laid out ready at the snack bar, I was yelled at and kicked out and told to wait an hour to eat. The nightly shows were entirely in Spanish, with no effort to include non-Spanish speakers — we weren’t even told the safety rules. At checkout, they remove your wristband and you’re no longer allowed to use any facilities. The “day pass” offer felt like a joke. I’ve never cried on a vacation before — this place did it twice. Avoid this resort if you’ve ever been on a real vacation. I truly regret coming here.
Moldy matress
Soap scum on shower
Mold on towel rack
Breakfast line every day
Stayed 7 nights in May 2025

8/10 Good

Douglas

Liked: Cleanliness
Not swanky, bougey or the place to go for your dream vacation. The place needs some updated, the food is just OK and it lacks some amenities like fitness centre. But, I was looking for a quiet place to lay low for a few days and decompress. It's perfect for that. Quiet, clean and very friendly staff.
Stayed 4 nights in Jun 2025

8/10 Good

Laurie, Calgary

Business traveller
The local people make every trip here special! Not a 4 star property rather 3. Limited dining experiences but the Ala cart Italian was good. However, customer service was top notch. Many Mexican families who had patience with my limited Español and I taught them English! Gracias!
Stayed 7 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good s
Stayed 4 nights in Apr 2025

10/10 Excellent

Sinai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently spent three nights at Las Palmas by the Sea, and overall, it was a pleasant experience. The resort’s beachfront location in Puerto Vallarta’s South Hotel Zone is ideal, offering easy access to the beach and nearby attractions. The beach area was clean and easily accessible. The resort features two pools, including an adults-only pool, which provided a relaxing environment.
Stayed 2 nights in May 2025

6/10 Okay

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This resort was great for the price. Just didn’t enjoy the actual room. There were no amenities in the room like a mini fridge or coffee pot and the living room furniture was old and worn m, but the bed was very nice . The pool, the staff, and all inclusive were amazing. Again great for the price.
Stayed 2 nights in Apr 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Family vacation

The staff was very friendly and welcoming, grounds and restaurants were very clean and well maintained
Stayed 6 nights in Apr 2025

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are getting a little old. I still like the atmosphere there though. It’s quiet and smaller. Buffet food was pretty good. Rosa’s omelettes in the morning were the best !
Stayed 7 nights in Apr 2025

10/10 Excellent

Katie

Stayed 3 nights in Apr 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Need some music at the nigt because you have drings until 1 am but nothing to do
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las Palmas was almost perfect, but our complaints are minimal. We stayed there in mid-April, before the weather turns too hot and before mosquito season. The cool evenings were wonderful, especially letting the breeze blow into your room with the balcony door open. The food was always delicious and varied enough that you could avoid eating the same thing twice in a row, and the drinks were pretty good and plentiful. My kids loved the piñadas (virgin piña coladas). The pool was refreshing during the middle of the day and the cleaning staff were very accommodating. We weren’t thrilled about the timeshare upsell we kept getting from some folks posted at the entrance, but being firm made our intentions clear. The only other thing we didn’t like was the lack of air movement in our room at night. It gets stuffy and warm quickly. One or two changes would make the experience excellent, especially for summer guests: 1) ceiling fans in the rooms to get air moving overnight, and 2) a lockable screen door on the glass balcony door, to let air into your room while keeping out the insects (and the resident cats!).
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Las Palmas! Everyone was SO welcoming. Smaller resort so not a ton of food options, but everything we had was good. Nightly entertainment. And David the bartender in the lobby was the BEST. Resort is definitely more locals, and we should have practiced our Spanish, but everyone spoke at least a little English and were so encouraging when we tried to learn. Completely our fault we didn’t try to learn more before we went 🙂 Would highly recommend, cannot wait to return!
Stayed 5 nights in Apr 2025

10/10 Excellent

Luis Felipe Cobo

Stayed 7 nights in Apr 2025

6/10 Okay

Alan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Most of it was great. The real dealbreaker here is the food quality. It was poor and left a lot to be desired. I guess that’s just the norm for all-inclusive. The installations were beautiful. There was a lot of noise until late but that’s just normal as well for these establishments. My 2 cents are don’t get the all inclusive just buy the lodging and eat elsewhere.
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view in front the sea! beautiful views in the restaurant too but the next time i will not pay all inclusive at least stay on the hotel all you trip
Stayed 3 nights in Apr 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time to Puerto Vallarta and an all inclusive hotel, Las Palmas. The staff is fantastic!!!! They were able to change our reservation from a room with two single beds to a king. The hotel is older and does need some minor updating, but it was so clean, offered all our needs, and felt very safe. We loved the adults only pool and hot tub area. This is also a very family friendly place. Another pool was for all. Lots of great activities for both kids and adults throughout the day. They have tables set up in the atrium to hook you up with off site excursions. Fantastic service by every staff member. The food was okay. Nothing fancy but we so loved having local fresh food all day long. Enjoyed the ease of beverages all day long and fresh water that felt safe. We loved being right on the beach and having sunrise and sunset walks was glorious. Getting ground transportation was super easy. Their staff can call a taxi or you walk out to the corner and can catch a bus. There are numerous markets, food vendors and shopping within walking distance. I can't say enough good stuff. It is not a 5 star, but that being said, this is a fantastic and economic place for anyone to thoroughly enjoy!!!! Muchos gracias !!!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and great service
Stayed 2 nights in Mar 2025

8/10 Good

Alan F

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice with a Mexican feel.
Stayed 7 nights in Apr 2025

4/10 Poor

Taylor

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The hotel itself was very average. I have been to Mexico multiple times, but I would say that this resort needed an update more than most places I’ve gone to. When we got to the resort as we had booked an ocean view room, and there was no balcony and half of our “ocean view” was blocked by a very large Palapa. When we asked to change rooms, we got told there was no availability and no help was given beyond that. The staff were very hit or miss, they were either absolutely excellent and wonderful, smiling and happy. Or it was very apparent they weren’t very happy to be at work, and they pretended not to remember you after interacting with them several times. The food was mostly buffet, there were only 2 options to book a reservation for a dinner each night. I found the buffet food to be quite redundant and repetitive. It also catered to their Mexican clientele which normally I don’t mind but again the food was quite repetitive There were also very limited options for snacks and the snack bar during the day often looked like it was quite picked over or or the food was very overcooked. The bar and the bartenders were phenomenal. Drinks were mixed well and there was always access to water which was lovely and they gave you lots of water in your room. The adult only pool had very limited seating around it, which was frustrating and lounge chairs were often occupied by “towels” and not people. The kids pool often played loud music that could be heard everywhere on the resort.
Stayed 7 nights in Apr 2025

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t go here

Terrible “resort” all around 1950s style. No room service one bedroom outlet minuscule pool. Food was horrible tasted like last weeks leftover. We checked out first day and found Villa de Palmar which was excellent.
Stayed 6 nights in Apr 2025

8/10 Good

Delaney

Travelled with partner
Liked: Cleanliness, staff & service
The staff were all exceptional! The room wasn’t as quiet as we would like but overall everything was great!
Stayed 6 nights in Apr 2025