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Playa Los Arcos Resort & Spa All Inclusive

4.0 star property

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Photo gallery for Playa Los Arcos Resort & Spa All Inclusive

On the beach, sun-loungers, beach umbrellas, beach towels
Breakfast, lunch and dinner served
Spa
Breakfast, lunch and dinner served
3 outdoor pools

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(22 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | In-room safe, iron/ironing board, free cots/infant beds

Superior Room, Ocean View

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single

Superior Single | In-room safe, iron/ironing board, free cots/infant beds

Superior Single

7.4 out of 10
Good
(34 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About this property

Playa Los Arcos Resort & Spa All Inclusive

On beach with 3 outdoor pools, near Malecon
Spend the day on Playa Los Arcos Resort & Spa All Inclusive's beach or relax by one of the hotel's 3 outdoor swimming pools.
Playa Los Arcos Resort & Spa All Inclusive offers 162 accommodations with a safe and a hairdryer. 32-inch plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool.
Our customers tell us that they can't get enough of the helpful staff at Playa Los Arcos Resort & Spa All Inclusive. During your stay, you're just a quick walk from Playa de los Muertos. Features include free WiFi in public areas, plus 3 outdoor pools and a restaurant.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 3 outdoor pools
  • Services include babysitting, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Playa de los Muertos and Bay of Banderas
Playa Los Arcos Resort & Spa All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Playa Los Arcos Resort & Spa All Inclusive and enjoy amenities such as a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This 4-star Puerto Vallarta hotel is smoke free.

Mi Pueblito – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Los Arcos Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Playa Los Arcos Resort All Inclusive Puerto Vallarta
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Playa Los Arcos Resort & Spa All Inclusive Hotel Puerto Vallarta

Playa Los Arcos Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 278 out of 721 reviews
Rating 8 - Good. 230 out of 721 reviews
Rating 6 - Okay. 108 out of 721 reviews
Rating 4 - Poor. 56 out of 721 reviews
Rating 2 - Terrible. 49 out of 721 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Míriam

Stayed 1 night in Sep 2025

10/10 Excellent

Nephi

Stayed 4 nights in Sep 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

april Ann

Travelled with group
Disliked: Amenities, property conditions & facilities
The A/C was not working properly and had to request a room change. The majority of the food was good but some food on buffet line was cold. Majority of the restaurant staff were great but you had a few that were short rude
Stayed 4 nights in Aug 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Hector

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everyone was very nice
Stayed 2 nights in Aug 2025

8/10 Good

Alejandra

Stayed 3 nights in Aug 2025

6/10 Okay

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice resort just didn’t like the no guest rule and the. The staff was amazing
Stayed 4 nights in Aug 2025

6/10 Okay

Guadalupe

Travelled with family
Disliked: Staff & service
Food was good, but some items were a bit salty. Staff/customer service was not great as it took waiters a long time to bring drinks. Cooks at times were unfriendly when asking for food items. Also, rooms were okay except for the mold building near the Air Conditioning vent in room 241.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good location convenient pharmacy and store walking distance. A lil upgrades to the rooms would be nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Jorge Eduardo, Vinton

Liked: Staff & service
Good staff specially the night staff
Stayed 2 nights in Aug 2025

8/10 Good

Genesis

Travelled with family
Liked: Cleanliness, staff & service
I love that it’s in the middle of the Malecon. You can walk to all the little vendors. I love the service. The waiters are very nice. The only thing I think they should work on is on the buffet. Maybe put hash browns in the morning waffles maybe in the afternoon flautas sopes chiles rellenos but the buffet does need more options if you’re looking for a affordable place to stay in Vallarta I really recommend this place and don’t get me wrong. The food they did have was good. It just needs a little more options.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and food is good
Stayed 5 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend all the way!
Stayed 9 nights in Jul 2025

10/10 Excellent

Alex

Stayed 3 nights in Jul 2025

10/10 Excellent

Eric

Stayed 4 nights in Jul 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The good: The vibes are on point. It is centrally located, but the pools are tucked away so you have privacy. For food, there is only one restaurant with a buffet and a couple grills. I always went to the grills for the freshest options. Getting to sit along the boardwalk and eat breakfast and people watch was fun. It’s definitely chill vibes. We had access to a couple other hotels up the road, one having a rooftop pool, bar, and restaurant. The bad: the room smelled weird, but was recently renovated and had a really nice bathroom. Our room (322) had the best view. There was only one restaurant so not a huge variety, but if you don’t get the all-inclusive package or want to pay extra, there’s tons of other places to eat all around. Overall: a positive experience, it’s very esthetic.
The view from our room(322)
The view from our room, night, fireworks for July 4th
Sunset from the buffet restaurant
Rooftop pool at Casa Susana
Stayed 4 nights in Jul 2025

6/10 Okay

guadalupe

Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael Marin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

2/10 Terrible

YUSUF

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found dead cockroaches under the curtains. The reception desk shrugged their shoulders when I told them as if they have no control over this. Staff also spoke Spanish and laughed about it while I was trying to get help. They said they could refund us 17$ for the inconvenience. I will never return.
Stayed 7 nights in May 2025

8/10 Good

sergio ivan duran

Liked: Cleanliness
Everything was except for the rooms. They are too small.
Stayed 4 nights in Jul 2025

6/10 Okay

Danica Marie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Great location but disappointed with the property quality and the “all inclusive” status. Maybe I misunderstood what all inclusive means but in previous experiences, we have access to all restaurants with reservations. We were given a voucher for 2 nights of reservations at the same restaurant that the buffet is located in. We only had access to the buffet which made us both quite sick on day two. We stopped eating at the resort entirely besides pastries and fruit we could peel for breakfast. We were only allowed two bottles of water per day that were put in our room or else we had to pay. I tried to order a corona and was told that was not included in our “all inclusive” package. Mixed drinks from the bar came from the soda gun and we could only have the two types of beer on tap. When accessing the snack bar we would get mixed information from different staff, some days we could have guacamole and salsa and on other days the staff said it was part of the menu only not for “all inclusive”. The pool loungers had visible dirt lines indicating they were never cleaned. The resort advertises three pool areas but it’s essentially one. The adult only pool is the size of a hot tub and was quite dirty. There was mold in the grout. The pool was closed for 3 days of our stay for maintenance. I appreciate that the resort takes time to maintain the pool but notice of this service before our trip would have been nice. Walls are thin in rooms with large gaps around the doors.
Stayed 7 nights in Jun 2025

6/10 Okay

Theresa Herrin

I wanted to like this place. All the all inclusive food was only buffet food. There were flies there. We did have 2 meals at a sit down restaurant but it was the same limited menu both times. Cleaning staff was attentive but the waiters were not. We got sick with vomiting and diarrhea for 2 days. We did discover that they have a sister property across the street (Casa Susana )that has a tiny pool but with shade. We didn’t go back to the beach as it was peaceful. We came on a packaged trip that included airfare. Read all reviews before deciding.
Stayed 7 nights in Jun 2025

10/10 Excellent

Galilea

Stayed 3 nights in Jun 2025