Playa Los Arcos Resort & Spa All Inclusive

4.0 star property

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Photo gallery for Playa Los Arcos Resort & Spa All Inclusive

3 outdoor pools
Exterior
Spa
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Air-conditioning
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬

Room options

Superior Room, 2 Double Beds

7.6 out of 10
Good
(24 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

Superior Room, Ocean View

  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

Superior Single

7.4 out of 10
Good
(35 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Premium Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Similar properties

About this property

Playa Los Arcos Resort & Spa All Inclusive

Spend the day on Playa Los Arcos Resort & Spa All Inclusive's beach or relax by one of the hotel's 3 outdoor swimming pools.
Playa Los Arcos Resort & Spa All Inclusive offers 162 accommodations with a safe and a hairdryer. 32-inch plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool.
Our customers tell us that they can't get enough of the helpful staff at Playa Los Arcos Resort & Spa All Inclusive. During your stay, you're just a quick walk from Playa de los Muertos. Features include free WiFi in public areas, plus 3 outdoor pools and a restaurant.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 3 outdoor pools
  • Services include babysitting, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Playa de los Muertos and Los Muertos Pier
Some rates at Playa Los Arcos Resort & Spa All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Playa Los Arcos Resort & Spa All Inclusive and enjoy amenities such as a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

This 4-star Puerto Vallarta hotel is smoke free.

Mi Pueblito – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Playa Los Arcos Resort & Spa All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Terrace

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Los Arcos Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

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Playa Los Arcos Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 296 out of 761 reviews
Rating 8 - Good. 238 out of 761 reviews
Rating 6 - Okay. 117 out of 761 reviews
Rating 4 - Poor. 60 out of 761 reviews
Rating 2 - Terrible. 50 out of 761 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Oyaima

Liked: Cleanliness, staff & service, amenities
Clean room insulated so the street noise did not bother us, clean pool, great food 3 x a day and right in front of the beach. It is an older establishment, and it shows BUT the beds were comfortable, rooms cold and a great location. We would stay here again.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience will definitely be back!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Turkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient location. Many options for dining. In the heart of Puerto Vallarta. Safe and fun!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Evelyn Maude

Liked: Cleanliness, amenities, property conditions & facilities
Great staff great location real mexican food
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Jose Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Food was good, access to the beach was great, staff was amazing. Pool was never too busy. Drinks are good.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kyla

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was wonderful. Perfect location to walk everywhere. Food was great. The staff are exceptional, so friendly and warm and accommodating. I would definitely go back
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and food is good
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Diana Marisa

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very polite and courteous. Everything at the resort was clean. The buffet was 6/10, the hot table each day/night was great. Fresh fruit, coffee and orange juice in the morning was fantastic. Great location, on the beach and close to all amenities. Live music every night. Would stay here again!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Kehinde

Liked: Amenities
Lovely place for a short stay!
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Betty

Liked: Cleanliness, amenities, property conditions & facilities
The beach and pools were amazing. Buffet could use improvement !but overall was a fantastic stay
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Jay

Based on the price, everything were excellent!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities
Room was clean and staff were friendly. Some issues with shower and hot water especially around 5 pm
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Cyrena

Liked: Cleanliness, amenities, property conditions & facilities
Food was pretty good. Room was a little small. No sun in the pool was a down side for me. Friendly staff and very clean.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities
Our room looked out at the water from the back. We were there for 2 weeks. The room was. It the highlight of our trip. The food and staff and pools, beach are all amazing. The room was tight with two double beds. We spent a lot of time on the balcony overlooking the pools and beach.
Stayed 14 nights in Dec 2025
Verified

4/10 Poor

Kathryn

Disliked: Cleanliness
Room smelled like urine. Food was very disappointing.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Great place and love the location.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Warren

The beach was nice and also spectacular due to a close mis of a tropical storm that produced 12 to 15 foot turf.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Friendly people and nice location
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everyone was very nice
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Angelica

Liked: Cleanliness
I’ve been going to this hotel for the past 7 years & like it very much. This year I decided to splurge & pay an additional $100 for an ocean view room—won’t do that again—the view was almost completely obstructed by their thatched restaurant building.
Won’t pay extra for an ocean view room next year
Stayed 8 nights in Nov 2025
Verified

8/10 Good

María

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good overall experience at this hotel. The rooms were clean, and the location is excellent, right on the beach and close to everything. The staff was definitely one of the highlights of our stay, especially security, the bar staff, and the front desk team, who were all very kind and attentive. However, our main concern was the “all-inclusive” concept. It did not fully meet expectations. Meals were mainly offered in the same restaurant, with limited variety, and the system felt more restricted than a typical all-inclusive experience. Also, only two bottles of water per day were provided, which felt insufficient. Overall, I would rate this hotel as a good option for location and service, but with room for improvement in amenities and the all-inclusive experience.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Victor Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to go with family.
Stayed 9 nights in Aug 2024
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the shores and lack of coffee makers. Liked dining area and buffet.
Stayed 14 nights in Nov 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, amenities
Second visit... great location, friendly staff. Great variability in condition of rooms, some in our group had beautiful and spacious recently remodeled rooms, other had smaller more basic rooms. Guacamole should be included as part of the all inclusive meal/drink package... Some elevator challenges most of our stay.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Pamela

The staff was awesome especially “Ricky” Ricardo. The food was good. Great choices, especially the order chefs. The room needed updating but it was comfortable and clean. We would come back and pick a different room.
View from the beach to the main restaurant
Sunset on the beach
View to the left
Lobby at Christmas time
Stayed 4 nights in Dec 2025