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Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive

4.5 star property
VIP Access

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Photo gallery for Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive

Interior
Deluxe Premium Ocean Front | Beach/ocean view
Deluxe Premium Ocean Front | Jetted bathtub
Balcony
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Diego Rivera 121, Zona Hotelera Las Glorias, Puerto Vallarta, 48330
  • Place, Hotel Zone Beach
    ‪2 min walk‬
  • Place, Playa Las Glorias
    ‪7 min walk‬
  • Place, Cruise Ship Terminal
    ‪3 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Deluxe Ocean Front

Superior Deluxe Ocean Front | Premium bedding, free minibar, in-room safe, blackout curtains

Superior Deluxe Ocean Front

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Premium Ocean Front

Deluxe Premium Ocean Front | Premium bedding, free minibar, in-room safe, blackout curtains

Deluxe Premium Ocean Front

8.6 out of 10
Excellent
(7 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite Premium Ocean Front

Suite Premium Ocean Front | View from room

Suite Premium Ocean Front

  • Ocean view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Sunset Suite Ocean Front

Sunset Suite Ocean Front | Premium bedding, free minibar, in-room safe, blackout curtains

Sunset Suite Ocean Front

  • Sea view
  • 155 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean Front

Deluxe Ocean Front | Premium bedding, free minibar, in-room safe, blackout curtains

Deluxe Ocean Front

8.6 out of 10
Excellent
(56 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Oceanfront Suite with Hot Tub

Jetted bathtub

Oceanfront Suite with Hot Tub

9.4 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 111 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive

Catch some rays at the beach or spend the day relaxing at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive offers 100 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

3 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zen Set Spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive. During your stay, you're just a quick walk from Bay of Banderas. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Indulge with body scrubs, detox wraps or deep-tissue massages at Zen Set Spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes an outdoor tennis court, a gym and mini golf
  • Guests have great things to say about the location and the helpful staff
  • Steps from Bay of Banderas and a 3-minute drive from Malecon
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This Art Deco property also offers a complimentary children's club, a children's pool and outdoor tennis courts. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Puerto Vallarta property is smoke free.

El Mirador Bistro Grill – This restaurant serves breakfast, brunch, lunch and dinner.
La Trattoria di Luciano – This fine-dining restaurant only serves dinner. Reservations are required. Open daily.
Tratoria Piccolo – On-site restaurant. Open daily.
HAÁPANI – This restaurant serves breakfast, lunch and dinner. Open daily.
Al Fresko – On-site coffee shop. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresko
  • El Mirador Bistro Grill
  • HAÁPANI
  • La Trattoria di Luciano
  • Tratoria Piccolo

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (127 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)

More

  • 1 building
  • 16 floors
  • Art Deco architecture
  • Built in 2010
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 990 per pet, per night, plus a one-time cleaning fee of MXN 500 and a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per stay
  • A damage deposit of MXN 2000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 990 per pet, per night plus a one-off MXN 500 cleaning fee
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sunset Beach Plaza
Sunset Plaza
Sunset Plaza Beach
Sunset Plaza Beach Puerto Vallarta
Sunset Plaza Beach Resort
Sunset Plaza Beach Resort Puerto Vallarta
Sunset Plaza Resort
Sunset Plaza Beach Resort Pto Vallarta All Inclusive
Sunset Plaza Beach Resort Pto All Inclusive
Sunset Plaza Beach Pto Vallarta All Inclusive
Sunset Plaza Beach Pto All Inclusive
Sunset Plaza Beach Resort Spa Pto Vallarta All Inclusive
Sunset Plaza Pto Inclusive

Sunset Plaza Beach Resort & Spa Pto Vallarta All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1020 reviews
Rating 8 - Good. 244 out of 1020 reviews
Rating 6 - Okay. 107 out of 1020 reviews
Rating 4 - Poor. 56 out of 1020 reviews
Rating 2 - Terrible. 33 out of 1020 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Rory

Travelled with partner
Disliked: Property conditions & facilities
They are building a new tower / a lot of construction noise! No warning about this. Also the place needs updating eg elevators, bathrooms, pool facilities, etc. But food was good and staff friendly. A bit cheap to charge us for lunch on checkout day as we waited for our late afternoon flight.
Stayed 7 nights in Jan 2026

10/10 Excellent

Gautam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, service, cleanliness. I had a good stay. That being said, food choices were limited, with only two restaurants, it feels like lots of repeat menus. drinks were good. most of the staff was courteous and helpful, however, some staff was noticeably rude.
Stayed 6 nights in Jan 2026

10/10 Excellent

Eduardo A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

6/10 Okay

Rubielyn

Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff were so nice
Stayed 3 nights in Jan 2026

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff excellent, food was fine just can’t overlook we didn’t have hot water for showers both days we were there.
Stayed 2 nights in Jan 2026

2/10 Terrible

Debra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was our 4 time staying at the Sunset Plaza, and our last. It was terrible from the moment we arrived until we left. It was at one time a beautiful place to stay. The food was like prison food, I got food poisoning one night and spent 4 days ill. The food was institutional and I couldn’t bare to go down for a meal, so we ended up eating off site a lot, even though we paid huge money for staying 6 days. Everyone we talked to didn’t like the food and most went off site to eat. The restaurant staff was good, but the desk staff and butlers were very dismissive, one day after a couple of hours at the beach I went back up to our room and the door was wide open with no one inside. I went down to the butlers and they said oh no, we will check the cameras and find out who had been in there, I said that one was one thing the other was I was afraid to go in, thought someone might be in there, so a butler came up and check, no one was in there there. I asked twice if they had found out who had been in the room and they kept telling me they hadn’t gone thru the camera video yet, I’m thinking to myself there probably is no video….WORST HOTEL EVER NOW!!!!! Avoid this place!!!!!
Stayed 6 nights in Jan 2026

10/10 Excellent

Aldo Ivan, Los Angeles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food options and quality were excellent. The service from the team there was out of this world. Would come back in a heartbeat.
Stayed 5 nights in Jan 2026

2/10 Terrible

Ellen

Travelled with group
Disliked: Amenities
All around bad
Stayed 6 nights in Jan 2026

6/10 Okay

Kenneth john

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Beach view Places been under construction for seven years it’s a little noisy There’s a new owner here and the hotel itself has a major decline. The people that work There are very nice and understanding and they do their best. The food is decent overall I would not stay here ever ever ever again.
Stayed 5 nights in Jan 2026

10/10 Excellent

Melania

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony view was beautiful and the food was great with Mexican options! Loved the pools and hot tub options and the beachfront was great!
Stayed 4 nights in Dec 2025

10/10 Excellent

Richard

Stayed 4 nights in Dec 2025

6/10 Okay

Varun

Travelled with family
Liked: Staff & service
While we were on the top floor, the view was obstructed since we had a corner room and there was a wall on the side. The food was very underwhelming. Hardly any vegetarian options. Not worth the price I paid for the "All inclusive" hotel.
Stayed 4 nights in Dec 2025

10/10 Excellent

Darren Wade

Stayed 6 nights in Dec 2025

8/10 Good

curtis

Stayed 3 nights in Jan 2026

10/10 Excellent

Katlyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing staff, gorgeous food, beautiful views, sandy beaches. Enjoyed the intimate feel of a smaller resort but with all the fun and variety. The only thing that sucked was going through Expedia for the booking.
Stayed 7 nights in Dec 2025

6/10 Okay

Crystal Ngoc mi

Stayed 4 nights in Dec 2025

4/10 Poor

Venkat

Travelled with family and small children
Disliked: Amenities
Most of the staff were rude, unhelpful. Most of the places are understaffed and it shows. Even tipping staff doesn't help get meals on time in restaurant. The swim up bar y it s the only place where you get things on time, thanks to Hector.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ana Belen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Kitty

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff, amenities and my Spa massage was wonderful!! Looking forward to coming back in the future. :-)
Stayed 7 nights in Dec 2025

2/10 Terrible

Farhaad

Liked: Cleanliness, amenities
Disliked: Staff & service
The sunset plaza was a smallish well maintained hotel on a perfect little stretch of beach. The weather here was perfect. The food was good, produced it felt to order instead of mass produced like some options have felt at bigger resorts. Servers at restaurants and all the pool/beach servers were nice and helpful. Miguel, the “butler” was also kind and we were grateful for good food and good beach time. BUT the front desk customer service was the worst I have seen. In particular Carlos Sanchez and Alejandra behaved as though we were bothering them. We booked and paid for 2 suites. Requested them together or at least on the same floor. Understand it’s not a guarantee but we saw the room next to us check out and expressed to front desk that we were willing to downgrade to the smaller room they had in order to be on the same floor. Carlos had so much attitude & acted upset when we inquired about the room. We had no hot water for 2 days & each time we followed up, Alejandra shooed us away & never once was friendly or offered any pleasantries. We had theft in our room & immediately told supervisors/filed an incident report. We asked for the manager Efrain to try to help the hotel prevent future instances & never received any follow up or heard from him. Last night of our stay we were woken up with a phone call & banging on the door only to be told “never mind” when we asked for more info. Didn’t feel safe or welcome and the hotel lacks customer service.
Stayed 7 nights in Dec 2025

8/10 Good

Christine

Stayed 4 nights in Dec 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were amazing!!!! a wonderful smaller and very personal hotel......We will return asap..
Stayed 8 nights in Dec 2025

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful. Perfect getaway
Stayed 5 nights in Dec 2025

8/10 Good

Aleena

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. The service staff kept the room in great shape. The staff in general was very courteous and pleasant and helpful. Overall a very pleasant stay. The one area of improvement is the elevator maintenance. There were only two elevators and they kept breaking down often. At one point neither elevator was working for a bit
Stayed 5 nights in Dec 2025

8/10 Good

Vishal Dinesh

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very courteous and excellent, food options are less , same lunch menu every day . Didn’t get the room that was reserved, got one bed with sofa instead of 2 bed
Stayed 6 nights in Dec 2025