Sunscape Coco Punta Cana - All Inclusive

4.0 star property

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Children’s activities
Nightclub
Lobby sitting area
Sun Club 2 bedroom Family Suite Ocean Front | Free minibar items, in-room safe, desk, blackout curtains
6 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Bar
  • All-inclusive
  • Laundry

Explore the area

Map
Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪7 min walk‬
  • Downtown Punta Cana
    ‪11 min drive‬
  • Bavaro Beach
    ‪22 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪21 min drive‬

Room options

Sun Club Junior Suite Pool Access King

  • Sleeps 3
  • 1 King Bed

Sun Club Jr. Suite Pool View- Adults Only King

  • Sleeps 2
  • 1 King Bed

Sun Club Jr. Suite Pool View- Adults Only Double

  • Sleeps 3
  • 2 Double Beds

Sun Club Junior Suite Pool Access Double

  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View King

  • Sleeps 3
  • 1 King Bed

Deluxe Tropical View Double

  • Sleeps 4
  • 2 Double Beds

Sun Club 3 bedroom Family Suite Tropical View

  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 3 Single Beds

Sun Club Deluxe Family Room

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Sun Club 2 bedroom Family Suite Ocean Front

  • Sea view
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Sun Club Honeymoon Suite Ocean Front-Adults Only King

  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Family Suite (1 king bed & 2 Full beds

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Sun Club Jr. Suite Swim out- Adults Only King

  • Sleeps 3
  • 1 King Bed

Sun Club Jr. Suite Swim out- Adults Only Double

  • Sleeps 4
  • 2 Double Beds

Sun Club Jr. Suite Ocean Front- Adults Only King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Sun Club Honeymoon Suite-Adults Only King

  • Sleeps 3
  • 1 King Bed

Sun Club Honeymoon Junior Suite-Adults Only King

  • Sleeps 2
  • 1 King Bed

Sun Club Superior Tropical-Adults Only King

  • Sleeps 2
  • 1 King Bed

Sun Club Superior Pool View-Adults Only King

  • Sleeps 2
  • 1 King Bed

Sun Club Junior Suite Pool View Double

  • Sleeps 4
  • 2 Double Beds

Sun Club Junior Suite Swim out King

  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Swim out Double

  • Sleeps 4
  • 2 Double Beds

Sun Club Junior Suite Pool View King

  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Tropical View King

  • Sleeps 3
  • 1 King Bed

Sun Club Junior Suite Tropical View Double

  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Pool View Double

  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Ocean View King

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Deluxe Tropical View Double

  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Pool View King

  • Sleeps 3
  • 1 King Bed

Deluxe Pool View King

  • Sleeps 3
  • 1 King Bed

Deluxe Pool View Double

  • Sleeps 4
  • 2 Double Beds

Superior Deluxe Tropical View King

  • Sleeps 3
  • 1 King Bed

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About this property

Sunscape Coco Punta Cana - All Inclusive

Beachfront property with full-service spa
Catch some rays at the beach or spend the day relaxing at Sunscape Coco Punta Cana - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 14 restaurants.
Sunscape Coco Punta Cana - All Inclusive offers 1055 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and a safe. Rooms open to balconies or patios. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa by Pevonia has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Sunscape Coco Punta Cana - All Inclusive. During your stay, you're just a quick walk from Cabeza de Toro Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Enjoy international cuisine at Buffet Windows, one of the property's 14 restaurants and 10 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 6 outdoor pools
  • Indulge with hydrotherapy, manicures and pedicures or hot stone massages at Spa by Pevonia
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, yoga classes and fitness classes
  • Just a 1-minute drive from Cabeza de Toro Beach and 10 minutes from Downtown Punta Cana
Sunscape Coco Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Sunscape Coco Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 beach bars and 10 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this property measures 3411 square feet (317 square metres) and includes a conference centre. A children's pool, a nightclub, and a fitness centre are also featured at the business-friendly Sunscape Coco Punta Cana - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Sunscape Coco Punta Cana - All Inclusive was completed in November 2023.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Buffet Windows – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Chopsticks – This theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Tiki Tako – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Tierra – This theme restaurant specialises in Brazilian cuisine and only serves dinner. Reservations are required. Open daily.
Da Mario – This theme restaurant specialises in local and international cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
In-room minibar (non-alcoholic beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Football
Volleyball
Children's club

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 10 bars/lounges
  • 14 restaurants
  • 3 beach bars
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Buffet Windows
  • Chopsticks
  • Da Mario
  • Tierra
  • Tiki Tako

Things to do

  • 6 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,411 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 15 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunscape Coco Punta Cana - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 24 years old.
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Be Live Grand All Inclusive
Be Live Grand Punta Cana
Be Live Grand Punta Cana All Inclusive
Be Live Collection Punta Cana All Inclusive
Be Live Collection All Inclusive
Be Live Collection Punta Cana
Be Live Collection All Inclusive All-inclusive property

Sunscape Coco Punta Cana - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 130 out of 300 reviews
Rating 8 - Good. 61 out of 300 reviews
Rating 6 - Okay. 54 out of 300 reviews
Rating 4 - Poor. 24 out of 300 reviews
Rating 2 - Terrible. 31 out of 300 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Enrique

Travelled with partner
Liked: Amenities
Tienen muchas oportunidades para mejorar en cuanto a la atención y limpieza
Stayed 3 nights in Feb 2025

2/10 Terrible

Yadira

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I aid to have privileges of adults only seems as though anyone can walk into any side. When dinning at specialty resturants you have to wait and make lines and thats if they don't decided to serve others before you. When dinning at their buffet you will be lucky if you can get water and coffee. This is without aknowledging that they currently have a stomach bug going around and the staff is well aware of this, both me and my husband had to travel back sick while I am entering my third trimester of pregnancy. Some of the menus say one thing and itd someyhing completely different for example in their dominican resturant they say they have patacon with chicken and wasakaka sauce, they serve tostones and sautéed onions which is not the same as what their menu says. The rooms beds are very hard so you will leave with body aches. You will also be lucky if you can get them to clean more than 1 time during your stay. Can't go to the beach because most of the chairs are being taken over or people have purposely put their towels or their stuff there so you can't use it which is the same problem they have at the pools. The rooms have mosquito problem too. Probably on of the first thing they will do is try to sell you excursions and they will give you this paper in shape of a key where they will tell you its a $200 voucher. It's a scam for them to present the unlimited club membership in which they just throw numbers at you and they even ask you to bring you credit card.
Stayed 4 nights in Feb 2025

4/10 Poor

Sarah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is 2 star at best. Staff is unfriendly and not very helpful, rooms are outdated, food is horrible. Very little activities. Excursions falsely advertise what they actually are. I would not recommend this resort to anyone.
Stayed 7 nights in Feb 2025

6/10 Okay

Kulbir

Travelled with partner
Disliked: Property conditions & facilities
Food was not that great especially buffet. No access to salt or black or red pepper or seasoning
Stayed 4 nights in Feb 2025

6/10 Okay

Whittina Tanya

Stayed 4 nights in Feb 2025

4/10 Poor

Johanna

Travelled with family
Disliked: Cleanliness, staff & service
Most staff, not all, basically do the bare minimum in service. Property is beautiful! Beach is beautiful! Pool water dirty, pools and beach crowded. There is no area for non smokers, so of you dont smoke everyone everywhere is, making the beach especially unpleasant. The staff does not use the app so what’s the point? CONSTANT barrage to buy time share, upsell dinners, etc. Also because I wouldn’t commit to going to timeshare breakfast at check in, they wouldnt give me my room until after 4:30 pm, and I paid for early arrival. Then when we got our room it was absolutely disgusting. We were given a different room, however the whole ordeal completely ruined our first day. Their system for dining is horrible … waiting two hours in line at each restaurant (unless you want to pay more) for mediocre food and awful service. Absolute best part of the hotel was the spa, worth every peso. I would never recommend this hotel. I paid a lot of money to be extremely frustrated on the daily. I felt comfortable reserving here because of Hyatt brand. The level of service was more like budget motel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jamie Ellen

Stayed 5 nights in Feb 2025

10/10 Excellent

Jose Santos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place and looking forward and going with the kids next time!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jaliyl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good Water pressure could be better for showers and room service could be better
Stayed 4 nights in Feb 2025

2/10 Terrible

Antonio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maintenance

Building needs plenty of repair. It’s wearing out
Tiles worn out
Tiles raised
Door jam
Stayed 2 nights in Feb 2025

8/10 Good

Roger

Travelled with family
It is new and still figuring out how to do things. No wrist bands and anyone can come in for free food and drinks. Super Bowl Sunday, we had many people from other resorts sitting by us and all food and drinks were free for them too. Told us it was $60 at their resort to watch the game.
Stayed 7 nights in Feb 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
We spent 7 days at Sunscape Coco Punta Cana. People were very nice and friendly. Elvin and Juan at the beach Bally beds were excellent. Very hard working. Food was delicious. Hyat application was extremely helpful. The only thing that was not good were vendors - walking between lounges and Balli beds.
Stayed 7 nights in Feb 2025

6/10 Okay

Laurie

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Got food poisoning
Stayed 8 nights in Feb 2025

2/10 Terrible

Debra

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Building in poor condition. 5 out of 6 of us had severe food poisoning. Missed 3 days of our vacation. Paid for an expensive excursion but couldn’t go do to food poisoning. Bad deal sounds very common there. Staff even said so.
Stayed 8 nights in Feb 2025

8/10 Good

Lisa

Travelled with group
Liked: Staff & service, amenities
The grounds are beautiful and the staff awesome. Didnt honor free stay certificate
Stayed 8 nights in Feb 2025

4/10 Poor

Flutura

Disliked: Cleanliness, staff & service, property conditions & facilities
They never had enough towels
Stayed 4 nights in Feb 2025

2/10 Terrible

ARSIM

Stayed 4 nights in Feb 2025

10/10 Excellent

ANTHONY LOUIS SANTANDER

Stayed 4 nights in Jan 2025

2/10 Terrible

Anne

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
Everything was a struggle.
Stayed 6 nights in Jan 2025

10/10 Excellent

Rashida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and friendly at the property. The property was also well kept. Looked brand new. I also loved how there were entertainment each nights of our stay. Food was delicious! Would stay again!
Stayed 3 nights in Jan 2025

4/10 Poor

Nirmala

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Lack of proper food as Buffet serves same food every night , lunch and breakfast. Very boring and it was not tasty.
Stayed 4 nights in Jan 2025

6/10 Okay

Marius

Travelled with group
Disliked: Staff & service, property conditions & facilities
Location beautiful, worker are a little slow
Stayed 7 nights in Jan 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was fun, great activities, and areas to chill. It was a little difficult to get reservations for some restaurants.
Stayed 7 nights in Dec 2024

4/10 Poor

diego

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I think room it was 10115 , there was loud music for 36 hours behin the wall. The beach and water is fullnof plastic
Stayed 5 nights in Dec 2024

6/10 Okay

Jesse Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was absolutely stunning. Loved how they did the different restaurants and how there were so many pools.
Stayed 14 nights in Dec 2024