Tropical Deluxe Princess - All Inclusive

5.0 star property

Choose dates to view prices

Photo gallery for Tropical Deluxe Princess - All Inclusive

Indoor wedding
Property preview
Lobby
Sports bar
3 outdoor pools, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Room service

Explore the area

View in a map
Playas De Bavaro, Higuey, Punta Cana, La Altagracia, 23000
  • Place, Arena Blanca Beach
    ‪1 min walk‬
  • Place, Casino Avalon Princess
    ‪20 min walk‬
  • Place, Cortecito Beach
    ‪6 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪28 min drive‬

Room options

Family Room (Super Saver)

  • 39 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 2 Single Beds

Superior (Super Saver)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Single Suite With Garden View

  • 38 sq m
  • Sleeps 1

Double Suite Superior With Garden View

  • 38 sq m
  • Sleeps 2

Triple Suite With Garden View

  • 38 sq m
  • Sleeps 3

Quadruple Suite With Garden View

  • 38 sq m
  • Sleeps 4

Family Suite -5 Guests- With Garden View

  • 38 sq m
  • Sleeps 5

Triple Suite With Garden View

  • 38 sq m
  • Sleeps 3

Quadruple Suite With Garden View

  • 38 sq m
  • Sleeps 4

Family Suite -5 Guests- With Garden View

  • 38 sq m
  • Sleeps 5

Room With Garden View

  • 32 sq m
  • Sleeps 1

Double Room With Garden View

  • 32 sq m
  • Sleeps 2

Triple Room

  • 32 sq m
  • Sleeps 3

Quadruple Room With Garden View

  • 32 sq m
  • Sleeps 4

Triple Room With Garden View

  • 32 sq m
  • Sleeps 3

Quadruple Room With Garden View

  • 32 sq m
  • Sleeps 4

Superior Room

8.6 out of 10
Excellent
(175 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room

8.4 out of 10
Very good
(94 reviews)
  • 39 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds

Similar properties

About this property

Tropical Deluxe Princess - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Tropical Deluxe Princess - All Inclusive's 3 outdoor swimming pools or pampering yourself at the full-service spa.
Tropical Deluxe Princess - All Inclusive offers 310 accommodations with free minibar items and a safe. Rooms open to balconies. Satellite televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Metamorphosis has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 18 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the pool at Tropical Deluxe Princess - All Inclusive. During your stay, you're just a quick walk from Arena Blanca Beach. Features include free WiFi in public areas, free self-parking and a free casino shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at Higuero
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to aromatherapy, facials or body wraps at Metamorphosis
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 3 outdoor tennis courts, a gym and a steam room
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 3-minute drive from Cortecito Beach and 10 minutes from Cocotal Golf and Country Club
  • Free casino shuttle service
Tropical Deluxe Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Tropical Deluxe Princess - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

Higuero – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fogo – Overlooking the pool and garden, this theme restaurant specialises in Brazilian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
El Pilon – Overlooking the garden, this theme restaurant specialises in local cuisine and only serves dinner. Reservations are required. Open daily.
Tao – Overlooking the garden, this theme restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Sport Bar – On-site sports bar. Open 24 hours. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (non-alcoholic beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Cycling
Fitness facilities
Miniature golf
Football
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Pilon
  • Fogo
  • Higuero
  • Sport Bar
  • Tao

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Motor boating
  • Music library
  • Playground
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Sports massages
  • Turkish bath

Accessibility

  • No lift

More

  • 3 floors
  • 5 buildings
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 79
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
At the time of check-in, guests are required to show the confirmation e-mail received after booking.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tropical Deluxe Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 79 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Princess Tropical
Resort Tropical Princess
Tropical Beach Princess
Tropical Princess All Inclusive
Tropical Princess Beach
Tropical Princess Beach All Inclusive
Tropical Princess Beach Resort
Tropical Princess Beach Resort All Inclusive
Tropical Princess Resort
Tropical Princess Resort All Inclusive
Hotel Tropical Princess Beach
Tropical Princess Beach Hotel Punta Cana
Tropical Princess Beach Resort And Spa
Tropical Princess Punta Cana
Tropical Princess Beach Resort All Inclusive Punta Cana
Tropical Princess Beach All Inclusive Punta Cana
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort Punta Cana
Tropical Princess Beach Punta Cana
Hotel Tropical Princess Beach Resort & Spa Punta Cana
Punta Cana Tropical Princess Beach Resort & Spa Hotel
Hotel Tropical Princess Beach Resort & Spa
Tropical Princess Beach Resort & Spa Punta Cana
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort
Tropical Princess Beach
Tropical Princess Beach Resort All Inclusive Punta Cana
Tropical Princess Beach Resort All Inclusive
Tropical Princess Beach All Inclusive Punta Cana
Tropical Princess Beach All Inclusive
Tropical Princess Beach All Inclusive
Tropical Princess Beach Resort Spa All Inclusive
Hotel Tropical Princess Beach Resort & Spa - All Inclusive
Tropical Princess Beach Resort Spa
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort Spa All Inclusive
Tropical Princess Beach Resort All Inclusive Punta Cana
Tropical Princess Beach Resort All Inclusive
Tropical Princess Beach All Inclusive Punta Cana
Hotel Tropical Princess Beach Resort & Spa - All Inclusive
Tropical Princess Beach Resort Spa
Tropical Princess Beach Resort Spa
Tropical Princess Inclusive

Reviews

Tropical Deluxe Princess - All Inclusive Reviews

8.0

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 765 out of 1683 reviews
Rating 8 - Good. 407 out of 1683 reviews
Rating 6 - Okay. 270 out of 1683 reviews
Rating 4 - Poor. 133 out of 1683 reviews
Rating 2 - Terrible. 108 out of 1683 reviews

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Emza Celebic

Travelled with family
Liked: Amenities
Room was very clean and spacious but it only had one trash can and it was in the bathroom. There was no light in the hallway where our room was so it was hard to unlock the door with our bracelet. View was not great from the balcony. It was very quiet. It was a great place to chill and relax. Loved seeing all the birds, turtles, iguanas while going to our room. Train was such a useful thing that this resort has. To sum it up it was a nice vacation.
Stayed 4 nights in Aug 2025

6/10 Okay

Monica

Travelled with family
Liked: Cleanliness
The mini bar did not get the beverages cold.’we report as soon as we realized on the first day and keep reporting they. They said that is the way the mini bar works. On the day before our departure they installed a mini fridge.
Stayed 7 nights in Aug 2025

10/10 Excellent

Roland, Middle Village

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very g
Stayed 14 nights in Aug 2025

10/10 Excellent

Wilson, Garnerville

Travelled with family, Travelled with family and small children
Liked: Amenities
The staff was very nice and the food was amazing. Animation was great I really enjoyed it.
Stayed 2 nights in Aug 2025

8/10 Good

Tashanya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good family resort.
Stayed 7 nights in Aug 2025

2/10 Terrible

Yandira

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water park and pools were dirty. Room was also dirty and old. We didn’t like the atmosphere in the hotel in general. We left after the first night.
Stayed 3 nights in Aug 2025

2/10 Terrible

Ana, Bronx

Liked: Cleanliness
Disliked: Staff & service
Food was not good at all staff Employees treat you differently because you look Dominican not nice at all refrigerator was no cool at all all staff are looking for money i ask for fried green plantains for my son and kitchen staff say the couldn’t do unless we give them a tip on the side terrible will never come back i been to diffente resort i always purchased from Expedia never experience something similar very disappointed not a single activity in pool area hope it help other people before the purchase this resort thank you goodluck .
Stayed 2 nights in Aug 2025

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Tropical Deluxe Princess in Punta Cana and had a wonderful experience! The resort was very clean, the food was excellent, and there was always plenty to do for both kids and adults. We weren’t able to reserve the specialty restaurants, but honestly that didn’t matter because the buffet was so good and offered a wide variety. One minor drawback was the vendors on the beach, which I thought would be more of an issue, but we just spent more time at the pool and it wasn’t a problem. Overall, it was a fantastic stay, and we definitely plan to come back!
Stayed 4 nights in Aug 2025

2/10 Terrible

Joseph

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Our trip was a nightmare. First, you can’t make a reservation for most of the on-site restaurants until 3 days prior. But you have to be there to do so. Those restaurants were underwhelming at best. There is a 24-hour sports bar. Just skip it. The food was awful. A chicken wing was actually a soggy chicken spine fried and dipped in a curry sauce. There is a buffet and it was a mixed bag. Avoid the burgers, stick with any Dominican dishes, fresh fruit. We were there at a time when there was a lot of seaweed washing up on the beach. When that seaweed bakes in the sun it is awful. Multiple times we asked for extra towels. At best, it took three hours to get them. At worst, eleven hours. If you do not speak fluent Spanish, you will have issues. Either the staff will not tell you things or they will refuse to help you. When the bellhop refuses to come because “I no speak English” and then hangs up, the service is clearly lacking. Our room was small but nice. Except for the smell of mold. It caused my wife to get sick every night of our stay. By the time the resort was willing to let us change rooms, we decided to leave — four days early. Nice things? Wild animals roaming the property. The pools are nice but crowded. The drinks at the pool bars are excellent.
Stayed 6 nights in Jun 2025

10/10 Excellent

Serlin, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience with my family
Stayed 2 nights in Aug 2025

10/10 Excellent

Anisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Tropical Deluxe Princess. My kids swam in the pools by the kid area. They also took advantage of the Kids Club House. We ate at the Buffett for breakfast and dinner but as they were playing in the water, they chose to eat lunch at the pool bar area close to the beach. Our rooms were cleaned everyday and the staff was so kind. Only downside was out of their control, so much seaweed at the beach it wasn’t like the beautiful beach pics we saw. However, we heard that it was happening in other places/countries as well. Base on my experience, I would return to this resort again. I highly recommend it.
Stayed 7 nights in Aug 2025

4/10 Poor

Evelyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property had unhelpful concierge. It also seemed disorganized. The hotel rooms required transportation from lobby, making this so inconvenient because you have to wait to get picked up and be aggressive to go in and sit before others who came afterwards go in. The pavement was uneven,making it unsafe. The pools were not clear (it was cloudy). There was floating hair, band aid, and what looked like a turd. The restaurant food was bland and the meats were chewy. There was always at least one staff member who had the worst attitude. Please stay clear of Mexican restaurant, the food is not edible! The Brazilian restaurant was good, but the only woman waitress was so nasty! The entertainment team and their shows were impressive and truly so much fun. However, there is no real night life at this resort. The transportation comes every 30 minutes to take people in the evening to casino/dance club. The drive is two minutes away. The staff at the club were pressuring us to buy bottles and drink, even though, we were entitled to two free drinks. My friend bought a drink and hooka. The "manager" came over and yelled at the person who sold the hooka because he wanted us to buy a bottle. The whole time we were there they stare us down and kept asking what else can i get you? They said if you dont get something more by 2am, you have to leave the area. At 1:50 they kept circling us, like a count down. Also no one can get in water at beach at resort.because of brown seaweed.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alicia, Flushing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was beautiful. Very clean , staff is friendly, lots of different food and activities to do
Stayed 3 nights in Aug 2025

10/10 Excellent

Julian

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Malaika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 100/10 especially if you travelling with family. Its a great all inclusive hotel where dont nzed to think about anything but enjoy your stay 😊 the staff is great very friendly, the activities in the hotel are great i tried Achery for the 1st time and i love it. Everything is great from the pools to the buffet and the different animations. The only bummer is the italian restaurant its a big NO except that Tropical Princess is really giving what it suppose to give Period!!!!
Stayed 6 nights in Aug 2025

10/10 Excellent

rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, everything was perfect great service and food I recommended dominican restaurant it’s very good the mangú has great taste I recommended this place to stay with family and friends.
Stayed 3 nights in Aug 2025

6/10 Okay

Mariela

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The property is really nice and well kept. Rooms are comfortable. However HUGE disappointment with dining options. All restaurants require reservations besides fhe buffet. NOTHING was available to book on the app for another 2-3 days for ALL restaurants. That is terrible. I was unable to dine anywhere else but the buffet with my family for the 3 days we visited. The check in took a really long time also. Staff was talking amongst themselves. Drink were watered down. To travel around you need the golf carts and the wait time was ridiculous since the resort was crowded. I was expecting so much more from this resort.
Stayed 2 nights in Aug 2025

4/10 Poor

Janaliz

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service
Rude Staff, Pool was dirty (All of them) Moldy and garbage at the end of the pools with a lot of stuff floating in them, We even saw a big blob of green spit.Beach was unfortunately full of seaweed that wasn’t their fault but was a let down. Food was good and the shows are entertaining.
Stayed 3 nights in Aug 2025

4/10 Poor

Radoslaw

Travelled with family
Disliked: Staff & service, amenities
If you have any issues with your room good luck !!! We called 3-4 times, spoke to few managers. Finally I had to go and yelled at some manager , still wait a day to fix doors. No water in the room one evening. They gonna try you to buy their membership, but salesmans are rude and pushing hard. They worst off all I met before.
Stayed 7 nights in Aug 2025

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with the amount I paid they assured that I booked a room for 2 adults and 1 baby… but I have the proof that I booked for 2 adults and 12 years old child ….and they overcharged me for my child. We had only one bed, nevertheless I’ve booked a room with 2 double beds. So after the check in they promised to fix the sofa bed at the first night, but they didn’t come so we slept very uncomfortable the first night. The second day the fix the sofa but they forgot the pillows… we had to remind them many times…
Stayed 5 nights in Aug 2025

10/10 Excellent

Jolanta, Brooklyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 6th straycat Tropical Princess Deluxe & Caribe Princess Deluxe Resort and as always the service was great to us. People working there are amaizing and this is the main reason webare always going back. Its a home away from home for us. We see the difference once the "local people" are coming to the resort on the weekend... its the only downside..their behavior.. they will let you feel that you are not important ad them. This year the beach condition was horrible HORRIBLE never seen anything like this in my life but its the nature its the ocean.. tons of seaweed.. hotel crew was working so hard to clean it but it was so much that they were simply not able to clean it. All the Resorts around had the same situation, the whole Punta Cana looked the same from the beach side. We go back to this place because the staff is amazing, the resort and the surroundings are beautiful. We cannot wait to go back next year !
Stayed 12 nights in Aug 2025

8/10 Good

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall good. In August 2025, I noticed it was decently full but not overcrowded. It should be noted that there is a record amount of seaweed in that area, so the beach was disappointing. The seaweed was so bad that no one was cleaning it off, besides a tractor barely making progress at the princess hotel down the beach. I’d recommend checking the condition of the beach before booking.
Stayed 3 nights in Aug 2025

6/10 Okay

Janiene

Disliked: Property conditions & facilities
The gardens/landscaping were well kept and beautiful, however, there were several areas with broken/cracked tiles in the common walkways and by the pools. My family enjoyed the wildlife and walking through the mangroves on our way to and from the lobby area! The room was comfortable with 2 separate sleeping areas including bunk beds and a king bed and 2 bathrooms. Housekeeping did a great job making sure the room was clean, however we had consistent issues getting clean towels and face cloths. The buffet seating is all open air/outdoors and there are a lot of birds that fly around the tables, often leaving behind droppings on the seats and even tables/placemats. We were always very cautious to check and make sure the table and seats were clean of bird poop before sitting. The buffet food was average at best, and the 4 a la cart restaurants we managed to get reservations for were good not great. This is not the resort for you if you're looking for exceptional fine dining, but we always found something to eat, even our picky 12 year old. We did thoroughly enjoy the coffee shop and ice cream shop. The staff was always so welcoming, the pastry selections were delicious, and the coffee drinks were amazing! Overall, we had a relaxing week away and feel it was on point as to what we paid to stay there.
Stayed 7 nights in Aug 2025