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Hotel Acadia

3.0 star property

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Photo gallery for Hotel Acadia

Reception
Property entrance
Superior Room, 1 Queen Bed | Premium bedding, pillow-top beds, laptop workspace, iron/ironing board
Reception
Superior Room, 2 Queen Beds | Premium bedding, pillow-top beds, laptop workspace, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
43 Rue Sainte-ursule, Québec City, QC, G1R4E4
  • Place, Quebec City Town Hall
    ‪5 min walk‬
  • Place, Quebec City Convention Center
    ‪5 min walk‬
  • Place, Château Frontenac
    ‪7 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, pillow-top beds, laptop workspace, iron/ironing board

Junior Suite, 1 Queen Bed

8.6 out of 10
Excellent
(25 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, pillow-top beds, laptop workspace, iron/ironing board

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, pillow-top beds, laptop workspace, iron/ironing board

Superior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(38 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, pillow-top beds, laptop workspace, iron/ironing board

Classic Room, 1 Queen Bed

8.8 out of 10
Excellent
(60 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Studio

Premium bedding, pillow-top beds, laptop workspace, iron/ironing board

Luxury Studio

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite | Premium bedding, pillow-top beds, laptop workspace, iron/ironing board

Family Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Queen Bed

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About this property

Hotel Acadia

Hotel in Québec City, 7-minute walk to Château Frontenac
Self parking, coffee/tea in a common area and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a computer station, express check-out and a TV in a common area. Change of towels is available on request
Hotel Acadia offers 40 accommodations with espresso makers and a hairdryer. Pillowtop beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hotel Acadia's walkable location gets good marks from our customers. During your stay, you're just a quick walk from Château Frontenac. Free WiFi in public areas, concierge services and self-parking (surcharge) are available.
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • Guests speak favourably about the overall condition of the property and the area's walkability
  • Within a 15-minute walk of Château Frontenac and Quebec City Town Hall
As a guest of Hotel Acadia, you'll find multilingual staff, coffee/tea in common area, and concierge services. A computer station is on site and WiFi is free in public spaces. Hotel Acadia also features express check-out, a porter, and a television in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Québec City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 25 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [41 rue Sainte-Ursule]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property has 3 buildings, guests have to go to the Main Pavillon for check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to 41 rue Sainte-Ursule
This property doesn't offer after-hours check-in. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 060524, 2026-08-31
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Acadia Quebec
Hotel Acadia
Hotel Acadia Quebec
Hotel Acadia Quebec/Quebec City
Acadia Quebec City
Acadia Hotel Quebec City
Hotel Acadia Hotel
Hotel Acadia Québec City
Hotel Acadia Hotel Québec City

Hotel Acadia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 393 out of 492 reviews
Rating 8 - Good. 77 out of 492 reviews
Rating 6 - Okay. 15 out of 492 reviews
Rating 4 - Poor. 4 out of 492 reviews
Rating 2 - Terrible. 3 out of 492 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Stayed 4 nights in Oct 2025

8/10 Good

Ronald, Louisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Front desk young man was very polite and did his best to help us . We ended up not being able to stay as we didn’t realize there was no elevator. And I can’t do stairs. Unfortunately they still charged us for the room . It appeared to be in a good walking area to old town as that was one reason we booked . We waited for almost an hour for taxi to leave . They kept cancelling . Finally we got an uber .
Stayed 1 night in Oct 2025

10/10 Excellent

Kim C, McAllen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming. Arrived early, held luggage , and took to our room when ready. Great facility.
Stayed 1 night in Oct 2025

10/10 Excellent

Nora

Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old historic hotel in a wonderful area of old town. When I made my reservation I missed the fact that there is no elevator. We have two large very heavy suitcases packed for a two week cruise vacation. The young man at the front desk said no problem and lugged our two suitcases up the five flights of stairs to our room. Wonderful service at a beautiful hotel in a great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffery

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your front desk staff were very friendly helpful and specifically Romey(sp?) was very kind and went above and beyond to make our stay convenient with luggage storage, accommodations for late arriving guests etc…! Thank you, Romey!
Stayed 1 night in Oct 2025

4/10 Poor

Sam

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
For the price there was no mirror in the room, very small bathroom and no elevators. Needed to carry baggage up 5 floors. Perfect location and very friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Darling hotel. Very friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very helpful staff. Charming room with great amenities!
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location. The room was nicely appointed, but not too large. Parking was down a very tight alley but close to the hotel. The staff was terrific, especially Remy. He recommended great restaurants and helped us on several occasions. Very accommodating. There was no breakfast available but a coffee machine available 24 hours You won’t regret staying there!
Stayed 4 nights in Oct 2025

8/10 Good

William

Stayed 3 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located, maybe a block from the main shopping/ dining street. No elevator, but beautiful room and comfy bed. Excellent service, they opened up a room before 4 when my friend was not feeling well.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and very nice staff under some tough conditions with room availability.
Stayed 1 night in Oct 2025

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very knowledgable about the area and make fantastic restaurant recommendations
Stayed 1 night in Aug 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room were absolutely amazing and my wife and I had the best stay. The staff was helpful and accommodating and delivered a great experience. We had everything we needed around us and more. The shops, restaurants and everything around us was amazing
Stayed 3 nights in Oct 2025

10/10 Excellent

Ed

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reception Area Staff were extremely helpful with our needs (luggage, directions, on-line airport check-in). While making arrangements to come to Quebec and stay at the Hotel I communicated with the staff by email and they were always quick to respond to my questions. We have been to Europe several times and stayed in quaint hotels and Acadia reminded us of times there. The room was well appointed, lobby was neat and clean, and staff were extremely friendly. The Hotel was in a very convenient location to all of the sights in Quebec and within easy walking distance to many great restaurants. Thank you for making our first trip to Quebec a very enjoyable one. We will definitely be coming back to Quebec and staying at Acadia Hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Pei-Yu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, and check-in was smooth. Although only three towels were provided for our family of six, the room was clean, spacious, and the beds were comfortable. The location is extremely convenient. We’d definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia, Martinez

Stayed 4 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable location and nice room. We were on the first floor right next to the stairs so there was a bit of noise with people coming in and out but it was overall good experience. There was also a smart TV with all apps which was nice when we had a rainy day break from touring around.
Stayed 4 nights in Oct 2025

10/10 Excellent

John, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel in a traditional style Quebec old town building. Very convenient location
Stayed 4 nights in Oct 2025

10/10 Excellent

caroline, Stratfors

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little hotel with clean and well appointed rooms. Walking distance to shopping and restaurants. Would definitely go back. Please note there is no elevator.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Friendly staff, comfortable room, exceptional location. Would definitely stay here again. $25CAD/night parking on site.
Stayed 3 nights in Oct 2025