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Aparthotel

Caples Court

3.0 star property

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Photo gallery for Caples Court

Executive Studio | Iron/ironing board, free WiFi, bed sheets
Front of property – evening/night
Studio, Bay View | Mountain view
Superior Studio with Lakeview | Iron/ironing board, free WiFi, bed sheets
Studio, Bay View | Iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Outdoor space
  • Housekeeping

Explore the area

View in a map
20 Stanley Street, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪2 min walk‬
  • Place, Queenstown Mall
    ‪5 min walk‬
  • Place, Queenstown Beach
    ‪5 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Studio, Garden View

Studio, Garden View | Garden view

Studio, Garden View

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Studio

Executive Studio | Mountain view

Executive Studio

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Bay View

Studio, Bay View | Living area | Flat-screen TV

Studio, Bay View

  • Bay view
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Apartment, 1 Bedroom, Bay View

Apartment, 1 Bedroom, Bay View | Mountain view

Apartment, 1 Bedroom, Bay View

  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Apartment, 1 Bedroom, Bay View

Executive Apartment, 1 Bedroom, Bay View | Mountain view

Executive Apartment, 1 Bedroom, Bay View

  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Apartment, 2 Bedrooms, Bay View

Apartment, 2 Bedrooms, Bay View | Balcony

Apartment, 2 Bedrooms, Bay View

  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Basement Budget Studio, No View

Basement Budget Studio, No View | Iron/ironing board, free WiFi, bed sheets

Basement Budget Studio, No View

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Caples Court

Aparthotel in Queenstown with free parking
Laundry facilities, tour/ticket assistance and a garden are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a porter/bellboy, a front desk safe and multilingual staff assistance are on-site. Each apartment provides a fridge and a microwave, plus free WiFi and a flat-screen TV with satellite channels. Additional amenities include a coffee/tea maker, a hairdryer and a shower.
Caples Court offers 10 accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a shower.

This Queenstown aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Caples Court, you're just a quick walk from Queenstown Arts Centre. Features include free WiFi in public areas and free self-parking, plus laundry facilities. This comfortable aparthotel has 10 apartments over 3 floors. Each apartment includes amenities such as free WiFi and a flat-screen TV.
  • Each apartment offers a flat-screen TV, a fridge and a microwave
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance, a porter and luggage storage
  • Steps from St Josephs Parish and 3 minutes on foot from Queenstown Arts Centre
Caples Court offers its guests multilingual staff, tour/ticket assistance, and a garden. WiFi is free in public spaces. Caples Court also features laundry facilities, a front desk safe, and a porter. Limited free parking is available on a first-come, first-served basis.

This 3-star Queenstown aparthotel is smoke free.

Property amenities

Beach

  • Beach nearby

Ski

  • Close to skiing
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Garden

Laundry

  • Laundry detergent
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 10 units
  • 3 floors
  • Garden

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The front desk is open from 8 AM-6:30 PM on December 24 and closed on December 25.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Caples Court
Caples Court Apartment
Caples Court Apartment Queenstown
Caples Court Queenstown
Caples Court Hotel Queenstown
Caples Court Aparthotel
Caples Court Queenstown
Caples Court Aparthotel Queenstown

Caples Court Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 167 out of 362 reviews
Rating 8 - Good. 140 out of 362 reviews
Rating 6 - Okay. 44 out of 362 reviews
Rating 4 - Poor. 7 out of 362 reviews
Rating 2 - Terrible. 4 out of 362 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Zanyin

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Rebecca

Business traveller
Stayed 2 nights in Aug 2025

6/10 Okay

Noralma

Business traveller
Liked: Cleanliness, room comfort
Clean room although I could smell some cigarette smoking from previous guests. Great location with good access to town and off street parking. Friendly staff. Good for a short stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff. Within 10 minute walk to shops and restaurants.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Agathon

Liked: Cleanliness, room comfort

3 night stay

We stayed 3 nights recently. The location is convenient, walking distance to town which is great especially with the traffic and parking issues in Queenstown. Rooms are old and could use a renovation. Due to age, cleanliness can be a challenge but it was as good as it could be. All things considered we were happy with the rooms considering the location and price in comparison
Stayed 3 nights in Aug 2025

8/10 Good

Trish

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The room had lovely views and a good location. The room was clean, but the bathroom needed a spring clean with mould in the bathroom and it was dirty in corners and around taps and in the edges of the shower. Als the motel could invest in some decent pillows. It was a good price.
Stayed 3 nights in Aug 2025

2/10 Terrible

Christopher

Business traveller
Disliked: Amenities, property conditions & facilities
Room was nothing like picture on Expedia. Underneath building next to laundry room which was very loud. Parking was very limited. Toilet seat was falling off. Shower had no pressure and very hard to get hot water through. No natural light into room at all. Not what I thought I had booked. Very disappointed.
Stayed 3 nights in Aug 2025

6/10 Okay

Danielle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Was tidy and good location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, room comfort
Great value and location for a family of 4. So convenient to have a kitchenette and refrigerator in the room
Stayed 4 nights in Jul 2025

6/10 Okay

K A

Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here for a week on a visit to Queenstown for both skiing shopping and adrenaline and activities and leisure and I found its proximity to the town and the easy couple of minute walk into town for Lyft tickets gear hire groceries and entertainment dining and nightlife was great
Stayed 6 nights in Jul 2025

8/10 Good

david

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Really helpful staff ,very good
Stayed 2 nights in Jul 2025

8/10 Good

Kirsti

Stayed 2 nights in Jul 2025

10/10 Excellent

Alyx

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Caples Court. The rooms were basic, but clean and well-stocked with everything we needed. The room was nice and warm, which was perfect for the cool winter nights. It's within walking distance to the town, and close to the bus line (super helpful!). I would gladly stay here again :)
Stayed 2 nights in Jun 2025

10/10 Excellent

Anderson

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was perfect
Stayed 3 nights in May 2025

6/10 Okay

Sue

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property is in an excellent location. Our room was adequate for our needs although it could do with some updating as things were a little scruffy and there was small areas of mould in bathroom. Nice grass area outside room however lawns were not mowed and lots of weeds. Outside table provided was in poor condition.
Stayed 3 nights in Apr 2025

8/10 Good

Susan

Great location and view from room
Stayed 2 nights in Apr 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As it says on the tin - we booked a small, almost windowless room and got exactly that. Site was clean and provided what we needed for a short stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, room comfort

Great plav

Excellent stay at a hotel with great location!
Stayed 2 nights in Mar 2025

8/10 Good

Sean

Liked: Cleanliness, amenities
This was a great position in Queenstown. Our unit was a fantastic size but was very dated and had some issues. We did consider coming back for one night but didn't. We a glad we stayed here even though it had some issues.
Stayed 3 nights in Apr 2025

6/10 Okay

John

Liked: Room comfort
Disliked: Cleanliness
Overall it was fine as a room with a bed in it. But the couch in the room had a lot of long black hair on it that showed they could do a better job cleaning between guests. The water in the shower was also temperamental and not reliably warm. Parking under the motel was free and very convenient though.
Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Latrice

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, room comfort

Good value

Recently stayed 4 nights. Manager and staff were very friendly and helpful. Building is a bit old, but our room was, nice, large and furnished with all we needed to prepare food and be comfortable. Bathroom was especially clean and bright and bed was comfortable. Everything was very quiet during our stay. Nice views of the downtown area and the Skyline Gondola.
Stayed 4 nights in Feb 2025