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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property

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Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Apartment, 2 Bedrooms | View from room
Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with satellite channels, TV
Lobby
Apartment, 2 Bedrooms | Private kitchenette | Mini-fridge, electric kettle
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
88 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪8 min walk‬
  • Place, Queenstown Beach
    ‪10 min walk‬
  • Place, Queenstown Mall
    ‪11 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(37 reviews)
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds

8.2 out of 10
Very good
(36 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed, Lake View

Superior Room, 1 Queen Bed, Lake View | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed, Lake View

8.2 out of 10
Very good
(23 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior 2 Queen Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen Room With Lake View

  • Sleeps 4

View all photos for Superior Queen Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room With Lake View

  • Sleeps 2

View all photos for Superior Accessible 1 King

Superior Accessible 1 King | In-room safe, desk, blackout curtains, iron/ironing board

Superior Accessible 1 King

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Kitchenette, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Kitchenette, Lake View

  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior 2 Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen Room

  • Sleeps 4

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | View from room

Apartment, 2 Bedrooms

8.4 out of 10
Very good
(25 reviews)
  • Lake view
  • 44 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Apartment

  • Sleeps 5

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About this property

Copthorne Hotel & Apartments Queenstown Lakeview

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, 24-hour room service and a meeting room.
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Copthorne Hotel & Apartments Queenstown Lakeview's great location gets high marks from our customers. During your stay, you're just a quick walk from St Josephs Parish. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Hillarys Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of St Josephs Parish and Queenstown Gardens
Copthorne Hotel & Apartments Queenstown Lakeview offers its guests a hot tub and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, ski storage, and tour/ticket assistance are also featured at the business-friendly Copthorne Hotel & Apartments Queenstown Lakeview. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hillarys Restaurant – This restaurant specialises in local cuisine and only serves breakfast.
The Rocks Cafe & Bar – This bar specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 384 out of 1002 reviews
Rating 8 - Good. 402 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Eshan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room, amenities
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Stayed 2 nights in Nov 2025

10/10 Excellent

Grainne

Travelled with family
Liked: Cleanliness
Room tidy, bed. Comfy - bathroom very jaded & bottles would not open easy Staff excellent
Stayed 2 nights in Nov 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Nov 2025

4/10 Poor

Andrew

Travelled with family
Tired room. Comfortable beds. Great views.
Stayed 1 night in Nov 2025

8/10 Good

Adam

.
Stayed 1 night in Nov 2025

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy. The cleaning staff did a wonderful job!!
Stayed 2 nights in Nov 2025

8/10 Good

Lintu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Renee

Stayed 3 nights in Oct 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness
Disliked: Amenities
There was a high pitched scream when the neighbouring rooms put a tap on. The internet was also dropping in and out which was irritating.
Stayed 3 nights in Nov 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Comfy beds and very clean but a bit outdated. Views are amazing. I would stay closer to the city next time for more convenience. Beds and pillows are super comfy. A broken leg on an ottoman was fixed promptly when brought to their attention. No issues with staff who were helpful and friendly at all times.
Stayed 4 nights in Oct 2025

2/10 Terrible

Arianne Krisna

Disliked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Oct 2025

8/10 Good

Avinesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking area
Stayed 2 nights in Oct 2025

6/10 Okay

Jen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wonderfully friendly staff, very close to town, taking about 10-15 min walk and has ample car parking onsite free of charge. I have allergies and brought my own food and was able to use a mini bar, microwave and kettle in my room. The rooms are out dated and starting to look a bit run down. Beds very comfortable and warm rooms. The mountain and lake view is incredible, including on the small balcony area outside the room. Unfortunately there was a sound in the walls that kept us up both nights of our stays, kind of sounded like it was the water pipes being used which is the reason for the three stars.
Stayed 2 nights in Oct 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown Queenstown (short drive, public transport immediately outside hotel) rooms are good size and good facilities provided for coffee/ tea making. Private balconies with great views. Didn’t make use of breakfast restaurant as most recent experience (lukewarm food, poor/limited choices an overpriced) last week meant we didn’t bother going there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Malcolm, Wallan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in an awesome position with excellent views.It maybe a tad dated. but if you don’t mind a little retro feel to your stay then l wouldn’t hesitate to recommend.
Stayed 3 nights in Oct 2025

8/10 Good

Ajay, Scotch Plains

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decent hotel. Convenient and walkable to the town center. Excellent staff, polite and helpful. Great rooms , ckean and well appointed. Common areas - rugs a bit worn and stained but vacuumed regularly. Free convenient part - but spaces a bit tight , so be careful backing in and out. Overall a good stay.
Stayed 6 nights in Oct 2025

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff nice room!
Stayed 2 nights in Oct 2025

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service
The breakfast was simply awful and way overpriced. Only had it once and for the rest of the stay we drove into town. The other dining experience comprised pizzas or sandwiches. Really? Was expecting something more imaginative. Nice location and nice room. But the dining was a major let down.
Stayed 4 nights in Oct 2025

8/10 Good

Trevor

Travelled with family
Liked: Staff & service, amenities
Staff were good, rooms overlooking the lake get a lot of road noise but great view. Maintenance is not high on the priority list, cupboard doors falling apart, window locks hanging by 1 loose screw. On the good side it is just 5 minutes to the centre of town and there is a bus stop out front if you needed it.
Stayed 2 nights in Oct 2025

6/10 Okay

ABILASH

Travelled with family
Liked: Cleanliness, staff & service
Location was good
Stayed 1 night in Sep 2025

10/10 Excellent

Frances, Invercargill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of four adults stayed in the 2 bedroom apartment for 1 night. What a great stay we had. The young lady that served our drinks and dinner was really friendly and we had breakfast there and who was there was the same young lady what a trooper she is, well done gerl. We will be back. Thank you for your hospitality.
Stayed 1 night in Oct 2025

6/10 Okay

Kristen

Travelled with family
Liked: Cleanliness, staff & service
Close to township, very clean. The hotel is tired however the room was very clean and no concerns
Stayed 1 night in Sep 2025

8/10 Good

Umang

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Just my room not have any drinking water facility like jug and glasses.
Stayed 3 nights in Sep 2025