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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property

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Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Local cuisine
Exterior
Lobby
1 bedroom, in-room safe, desk, blackout curtains
Apartment, 2 Bedrooms | 1 bedroom, in-room safe, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
88 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪8 min walk‬
  • Queenstown Mall
    ‪11 min walk‬
  • Skyline Queenstown
    ‪20 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Lake View

1 bedroom, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds, Lake View

  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed, Lake View

1 bedroom, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Lake View

  • 34 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, in-room safe, desk, blackout curtains

Apartment, 2 Bedrooms

  • 44 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Accessible 1 King

Superior Accessible 1 King | 1 bedroom, in-room safe, desk, blackout curtains

Superior Accessible 1 King

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

1 bedroom, in-room safe, desk, blackout curtains

Apartment

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior 2 Queen Room With Lake View

1 bedroom, in-room safe, desk, blackout curtains

Superior 2 Queen Room With Lake View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior 2 Queen Room

1 bedroom, in-room safe, desk, blackout curtains

Superior 2 Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen Room With Lake View

1 bedroom, in-room safe, desk, blackout curtains

Superior Queen Room With Lake View

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Rendezvous Heritage Hotel Queenstown

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1004)
The price is €161
for 1 room
includes taxes & fees
22 Jun - 23 Jun
Rendezvous Heritage Hotel Queenstown

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Eco-certified hotel with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, 24-hour room service and a meeting room.
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Copthorne Hotel & Apartments Queenstown Lakeview's great location gets high marks from our customers. During your stay, you're just a quick walk from St Josephs Parish. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Hillarys Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Skyline Queenstown and 10 minutes from Onsen Hot Pools
Copthorne Hotel & Apartments Queenstown Lakeview offers its guests Access to hot tub and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, ski storage, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel & Apartments Queenstown Lakeview. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hillarys Restaurant – This restaurant specialises in local cuisine and only serves breakfast.
The Rocks Cafe & Bar – This bar specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 382 out of 1001 reviews
Rating 8 - Good. 407 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
We appreciated the easy access to covered parking. They offered laundry facilities that we took advantage of as well.
Stayed 2 nights in Feb 2025

6/10 Okay

Paul

Disliked: Staff & service, property conditions & facilities
Very tired Hotel for the $$
Stayed 3 nights in Mar 2025

4/10 Poor

Norma

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel badly needs refurbishment. Rooms are dated with old furnishings, old fashioned shower over bath and external courtyard area was dank wirh peeling paint. Restaurant wasnt open and its a 20 mim walk into town for food. Very budget hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Small rooms dates bathroom very noisy from traffic
Stayed 3 nights in Feb 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from balcony. Very nice rooms. Slight hike to town, however, it is all uphill upon return. Staff helpful snd friendly.
Stayed 1 night in Feb 2025

6/10 Okay

Sarah

Stayed 2 nights in Feb 2025

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice lakeside view, within walking distance to city centre.
Stayed 3 nights in Dec 2024

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location on lake and really appreciated the parking
Stayed 1 night in Feb 2025

8/10 Good

Yun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very accommodating, we were able to check in around noon; stored our luggages on the check out day, even arranged a taxi for our 10 people group.
Stayed 3 nights in Feb 2025

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find in Queenstown

Clean, spacious hotel. Close to town, 15 minute walk. Parking , well equipped, pleasant Staff. Great view from our room. It is slightly dated but that part of it's charm.
Stayed 1 night in Feb 2025

6/10 Okay

Jennifer

Travelled with partner
Buffet breakfast was poor. Not good value for room
Stayed 4 nights in Feb 2025

10/10 Excellent

Coleman

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Not a bad option

Hotel is a bit aged Room size is very good very spacious compared to others 15 mins walk to the town centre but you have to be fit to walk up hills on the way back Everything in Queenstown is expensive So the price is not bad
Stayed 2 nights in Feb 2025

8/10 Good

Hermejune

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from the City
Stayed 1 night in Feb 2025

8/10 Good

Lahnz

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, easy walking distance into Queenstown great hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, lovely bed. Spacious. Easy parking. Walkable to town. Beautiful views
Stayed 1 night in Feb 2025

10/10 Excellent

Che

Stayed 1 night in Jan 2025

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Strongly recommend.
Stayed 2 nights in Jan 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

Ros

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a 4 star hotel, at best I would give it a 2. Why? Room Cleaning: ignored a request (hanging on door) twice. I then had to 'front' to cleaning staff for towels and rubblish removal. I was embarrassed. Twice. Food/Breakfast: Donuts were tough and chewie. Scrambled eggs had dark patches in them. Food/ Dinner: Steak was inedible. I had battered fish and chips. The fish was not battered. It was crumbed and then deep fried. It was terrible, dry and tasted awful. Bathroom: black marks on the floor; poor water pressure . Balcony: peeling paint and black mould in the concrete wall blocks. The balastrades between each room in front of balcony had black moss all along the tops. Room: when we arrived the room smelt damp and mouly. We bought a room freshner to improve being in it. Room kitchen: only instant coffee. No bodum. The hotel was dated and tired. The restaurant was closed apparently due to staff shortages, but according to other reviews, it was also closed at least a month ago. Had to eat in the bar. We stayed 6 days because we were unable to move elsewhere. Add to this we are a couple in our 70s. So everything was that much harder.
Stayed 6 nights in Jan 2025

10/10 Excellent

Woo Kyung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking speace
Stayed 4 nights in Jan 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to downtown Queenstown, and nice patio overlooking the lake!
Stayed 2 nights in Jan 2025