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Copthorne Hotel and Apartments Queenstown Lakeview

4.0 star property

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Photo gallery for Copthorne Hotel and Apartments Queenstown Lakeview

Apartment, 2 Bedrooms | View from room
Superior Room, 1 Queen Bed, Lake View | In-room safe, desk, blackout curtains, iron/ironing board
Breakfast served
Exterior
Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
88 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪8 min walk‬
  • Place, Queenstown Beach
    ‪10 min walk‬
  • Place, Queenstown Mall
    ‪13 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Lake View

8.2 out of 10
Very good
(38 reviews)
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(39 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Lake View

Superior Room, 1 Queen Bed, Lake View | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed, Lake View

8.2 out of 10
Very good
(24 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior 2 Queen Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen Room With Lake View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Queen Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room With Lake View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Accessible 1 King

Superior Accessible 1 King | In-room safe, desk, blackout curtains, iron/ironing board

Superior Accessible 1 King

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds, Kitchenette, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Kitchenette, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior 2 Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | View from room

Apartment, 2 Bedrooms

8.4 out of 10
Very good
(25 reviews)
  • Lake view
  • 44 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Copthorne Hotel and Apartments Queenstown Lakeview

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, 24-hour room service and a meeting room.
Copthorne Hotel and Apartments Queenstown Lakeview offers 85 accommodations with laptop-compatible safes and a hairdryer. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Copthorne Hotel and Apartments Queenstown Lakeview's great location gets high marks from our customers. During your stay, you're just a quick walk from St Josephs Parish. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Hillarys Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of St Josephs Parish and Queenstown Gardens
Copthorne Hotel and Apartments Queenstown Lakeview offers its guests a hot tub and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, ski storage, and tour/ticket assistance are also featured at the business-friendly Copthorne Hotel and Apartments Queenstown Lakeview. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hillarys Restaurant – This restaurant specialises in local cuisine and only serves breakfast.
The Rocks Cafe & Bar – This bar specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Copthorne Hotel and Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 392 out of 1007 reviews
Rating 8 - Good. 398 out of 1007 reviews
Rating 6 - Okay. 151 out of 1007 reviews
Rating 4 - Poor. 46 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, enjoyable stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Janish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect staff, clean property easy access to town.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and view!!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely walk to main shops great location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Teodora

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ramya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, efficient staff and wonderful breakfast!! The very best part was the lake view from our room!!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing and the rooms were clean with comfortable beds. It was easy walking distance to the city center which made it a good location.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

LAKSHMI

Liked: Cleanliness, property conditions & facilities
Great views , amenities standard .
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mohammed Ismail Manzur Ali

Liked: Cleanliness, staff & service, amenities
Great location and a nice room with good amenities
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Melanie

Liked: Amenities
Disliked: Property conditions & facilities
Staff were great really friendly, great views from room and plenty of space for 5 of us.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rebecca Anne

Liked: Cleanliness, amenities, property conditions & facilities
Rooms bed was very comfortable staff were helpful and accommodating.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Wonderful view and very friendly staff! Highly recommended, we’d stay here again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lynsey

Liked: Cleanliness, staff & service, amenities
The location is fantastic, staff were friendly. Bedding and towels were clean but afew stains
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Peta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shagufta

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and spotless condo with absolutely everything you need to make your stay comfortable and convenient. Great location too!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean. Great views of the mountains and lake.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Geoff

Thankyou , enjoyed the stay. Staff were friendly and welcoming . Only thing is the place is looking tired , so hopefully there are plans to upgrade the hotel
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Alison

Liked: Cleanliness, amenities, property conditions & facilities
2 bed apartment with 2 levels was spacious and clean with stunning views and lovely balcony. Staff were lovely and very helpful. Hotel is an older one - but kept well.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Nick

Liked: Staff & service, amenities
Great view of the lake, good to have balconies on both floors (living & bedrooms), good free parking, lots of room. Apartment was a bit dark & dingy, tired-looking, not overly clean & fresh, restaurant was terrible - poor food, no atmosphere.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Meryl

Liked: Cleanliness, staff & service, amenities
Conveniently close to town with complimentary parking was great. Room was very clean, spacious and promptly serviced. Nice view of the lake from the balcony. Male reception staff member gave up his parking space when car park was full on our late entry after dinner on Saturday night. Beds were comfortable. Overall the property could probably due with a bit of an upgrade but it did have all we needed for our 2 night stay.
Superior Room, 2 Queen beds, kitchenette, Lake view
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Graham

Liked: Cleanliness, amenities
Value for money, the view and proximity to town are the main benefits with this hotel. The hotel itself is old and tired, but not terrible. Beds were comfortable and room was clean.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Yalda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It Was a nice experience, staffs were so polite Rooms size was great close to everywhere. Highly recommend
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff nice room!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Andrew

Did not have breakfast but parking was on the same level as our room. Really safe and easy to use
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Avinesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking area
Stayed 2 nights in Oct 2025