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Holiday Inn Express & Suites Queenstown by IHG

4.0 star property

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Photo gallery for Holiday Inn Express & Suites Queenstown by IHG

Exterior
Suite, 1 Bedroom, Mountain View (with Free Breakfast) | Premium bedding, in-room safe, blackout curtains, soundproofing
Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | Premium bedding, in-room safe, blackout curtains, soundproofing
Exterior
Premium bedding, in-room safe, blackout curtains, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Gym

Explore the area

View in a map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪2 min walk‬
  • Place, Queenstown Mall
    ‪5 min walk‬
  • Place, Queenstown Beach
    ‪5 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

9.8 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room (with Free Breakfast)

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room (with View with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room (with View with Free Breakfast)

8.8 out of 10
Excellent
(16 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed (with Free Breakfast)

8.6 out of 10
Excellent
(58 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

8.0 out of 10
Very good
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom (with Free Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (with Free Breakfast)

9.0 out of 10
Wonderful
(48 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

View from room

Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

8.2 out of 10
Very good
(10 reviews)
  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Gondola View with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 Queen Bed (Gondola View with Free Breakfast)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

Standard Room, 1 King Bed (with Free Breakfast) | View from room

Standard Room, 1 King Bed (with Free Breakfast)

8.8 out of 10
Excellent
(28 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Gondola View with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed (Gondola View with Free Breakfast)

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

9.6 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

9.6 out of 10
Exceptional
(4 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View) | Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom (Forest View)

  • 4 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View (with Free Breakfast)

Suite, 1 Bedroom, Mountain View (with Free Breakfast) | Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom, Mountain View (with Free Breakfast)

8.0 out of 10
Very good
(6 reviews)
  • 4 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast) | Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • 4 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express & Suites Queenstown by IHG

Hotel in Queenstown with free breakfast and 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site.
Holiday Inn Express & Suites Queenstown by IHG offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Queenstown by IHG. During your stay, you're just a quick walk from St Josephs Parish. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a sauna and helicopter/aeroplane tours
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from St Josephs Parish and 3 minutes on foot from Queenstown Gardens
Holiday Inn Express & Suites Queenstown by IHG offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at Holiday Inn Express & Suites Queenstown by IHG. Parking is available for a fee.

This 4-star Queenstown hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Great Room Restaurant – On-site restaurant.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Ski shuttle nearby
  • Parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/aeroplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites Queenstown by IHG
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express Suites Queenstown an IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Queenstown

Holiday Inn Express & Suites Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1007 reviews
Rating 8 - Good. 227 out of 1007 reviews
Rating 6 - Okay. 63 out of 1007 reviews
Rating 4 - Poor. 15 out of 1007 reviews
Rating 2 - Terrible. 18 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Maxine

Travelled with partner
Liked: Staff & service, property conditions & facilities
Found an item of clothing in room not ours on arrival and open sugar satchet on floor under bins which we didnt use. Buffet breakfast pretty much same each day and often not hot .
Stayed 4 nights in Aug 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights in Queenstown. Great for us as was close enough to town to walk. Easy check in and was a great base for our skiing days.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't need to hire a car, you can walk to Queenstown and the skylift to the luge. The food at the restaurant was really good. The staff were so helpful and friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property with wonderfully warm and welcoming staff, loved it!
Stayed 2 nights in Aug 2025

10/10 Excellent

Xu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

AGNESS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great all round!

Great weekend stay - love the reception/restaurant/common area, so many different inviting spaces to hangout and chill with friends! Love the vibe, free breakfast is always a good idea too, room was modern and just what i needed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Larissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel in Queenstown

Brilliant hotel would deffo recommend. Central location, very friendly and helpful staff amd lovely breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

lorland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Aug 2025

8/10 Good

Denise Angela

Travelled with partner
Liked: Amenities
Clean, comfortable and easy walk into town centre. Complimentary breakfast basic, but okay.
Stayed 8 nights in Aug 2025

10/10 Excellent

Melanie Francis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely particularly the front desk girls. Very casual and well set out. Both hot and cold breakfast included. Our room was really lovely. So close to the Orbus stop off. Easy walk to town though hill on the way back a little harder
Stayed 6 nights in Aug 2025

10/10 Excellent

Teilha

Stayed 3 nights in Aug 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here - great both private and common facilities, super clean and super helpful staff. I recommend staying here whether alone or with family. Nice common area to chill with nice view of the mountains.
Stayed 3 nights in Aug 2025

10/10 Excellent

Darren Andrew, Cedar Vale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Nivedita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodation. Friendly staff
Stayed 9 nights in Aug 2025

8/10 Good

Thomas

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 7 nights in Aug 2025

10/10 Excellent

Hanghang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed here for ski season. I am happy to be back again next year!
Stayed 4 nights in Aug 2025

8/10 Good

BALDEEP SINGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to town. Ski bus to Remarkables right outside the hotel. Friendly staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

David, Auckland

Stayed 2 nights in Aug 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to town, Queenstown gardens, and the skyline. Bus stops right outside. Friendly staff and the buffet daily breakfast is fantastic. The beds weren't very comfortable but the rooms were practical. Nice big lobby with plenty of different seating areas. Would have liked the bar to stay open till 11pm.
Stayed 3 nights in Aug 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included big lobby warm.lots of seats.goood customer service
Stayed 4 nights in Jul 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Queenstown ski trip

Fantastic families
Stayed 1 night in Jul 2025

10/10 Excellent

Ashwini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed every minute of the stay .
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
skiing
Stayed 5 nights in Jul 2025