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Holiday Inn Express & Suites Queenstown by IHG

4.0 star property

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Photo gallery for Holiday Inn Express & Suites Queenstown by IHG

Exterior
Restaurant
A modern room with a large window overlooking a mountainous landscape.
Exterior
A hotel room with a large window offering a mountain view, a sofa, a chair, and a small table.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪2 min walk‬
  • Place, Queenstown Beach
    ‪5 min walk‬
  • Place, Queenstown Mall
    ‪7 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

9.8 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room (with Free Breakfast)

9.6 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room (with View with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room (with View with Free Breakfast)

8.8 out of 10
Excellent
(16 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

A modern hotel room with a large bed, a TV mounted on the wall, and a wardrobe with a mirror.

Standard Room, 1 Queen Bed (with Free Breakfast)

8.6 out of 10
Excellent
(64 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

8.0 out of 10
Very good
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (with Free Breakfast)

A modern living room with a green sofa, a wooden coffee table, and a light-colored armchair.

Suite, 1 Bedroom (with Free Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

A bathroom with a modern design, featuring a wall with a mountain pattern, a round mirror, and a white sink.

Standard Room, 2 Queen Beds (with Free Breakfast)

8.8 out of 10
Excellent
(53 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

A mountainous landscape with dense forests and a small town at the base.

Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

8.0 out of 10
Very good
(12 reviews)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Gondola View with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Room, 1 Queen Bed (Gondola View with Free Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

A hotel room with a large bed, a chair, a small table, a lamp, and a view of mountains.

Standard Room, 1 King Bed (with Free Breakfast)

8.8 out of 10
Excellent
(29 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Gondola View with Free Breakfast)

A hotel room with a bed, a sofa, a chair, a small table, a lamp, and a window with a mountain view.

Standard Room, 1 King Bed (Gondola View with Free Breakfast)

8.6 out of 10
Excellent
(7 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

9.4 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Forest View)

A modern living room with a grey sectional sofa, a round wooden coffee table, a yellow armchair, and a large window offering a mountain view.

Suite, 1 Bedroom (Forest View)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Mountain View (with Free Breakfast)

A modern living room with a green sofa, a wooden coffee table, and a view of a lake and mountains through a large window.

Suite, 1 Bedroom, Mountain View (with Free Breakfast)

8.4 out of 10
Very good
(7 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

A hotel room with a large bed, a desk, a chair, a nightstand, and a view of mountains through a window.

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Family Suite, 2 Bedrooms (Free Breakfast)

  • Sleeps 6
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Queenstown by IHG

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site.
Holiday Inn Express & Suites Queenstown by IHG offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Queenstown by IHG. During your stay, you're just a quick walk from St Josephs Parish. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a sauna and helicopter/aeroplane tours
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from St Josephs Parish and 15 minutes on foot from Skyline Queenstown
Holiday Inn Express & Suites Queenstown by IHG offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at Holiday Inn Express & Suites Queenstown by IHG. Parking is available for a fee.

This 4-star Queenstown hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Great Room Restaurant – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Ski shuttle nearby
  • Parking on site (NZD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/aeroplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites Queenstown by IHG
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express Suites Queenstown an IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Queenstown

Holiday Inn Express & Suites Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1007 reviews
Rating 8 - Good. 228 out of 1007 reviews
Rating 6 - Okay. 58 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT breakfast, nice clean and milers rooms, staff was super helpful and the location was superb!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and excellent location
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, lovely people and GREAT breakfast buffet!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central to Queenstown CBD, breakfast was great, friendly staff, clean room.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hal

Liked: Cleanliness, amenities
Very clean, great staff, great breakfast buffet, great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jeanne

Liked: Cleanliness, amenities, property conditions & facilities
All round excellent hotel, staff, location, amenities & cleanliness
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff friendly and helpful, good breakfast
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient location. Generous breakfast buffet. Nicely remodeled.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Friendly staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Facilities are exceptional, As is the view. .
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
Location and hotel amenities were perfect! Staff amazing!
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Linda

Other than housekeeping and the very limited breakfast options. I was quite pleased with my visit
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Aria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff breakfast great atmosphere good
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with friendly staff. Well located near the center of town. I do wish they’d leave the coffee machines on past 10:00am, though!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Lovely amenities and location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located in central Queenstown. The reception desk personnel were very helpful. Delighted with the breakfast which opened at 6 am every morning
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gliceria Ramos

Liked: Cleanliness, staff & service, amenities
Very good breakfast buffet, close to some attractions, nice and quiet place.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very comfortable, plenty of amenities, excellent food and service.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Diven

Liked: Cleanliness, amenities, property conditions & facilities
Our family really enjoyed the stay at this Holiday Inn, the staff and service are amazing. The rooms were clean, modern and intuitive. We will definitely be staying again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is new and close to the town centre albeit a short uphill walk coming back. We loved the two queen bed setup which is perfect for 2A+2C. Good buffet breakfast selection. Will stay here again when we come back to Queenstown.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Tracy Allen

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and staff were welcoming. Daily cleaning of our hotel room was excellent.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Michele

Liked: Amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful property, friendly staff
Stayed 6 nights in Jul 2025