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Hotel St Moritz, Queenstown - MGallery

5.0 star property

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Photo gallery for Hotel St Moritz, Queenstown - MGallery

Daily buffet breakfast (NZD 40 per person)
Exterior
Exterior
Suite, 1 Bedroom (Alpine) | 1 bedroom, premium bedding, down duvets, in-room safe
Miscellaneous

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot tub
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View in a map
10-18 Brunswick Street, Queenstown, 9348
  • TSS Earnslaw Steamship
    ‪5 min walk‬
  • Skyline Queenstown
    ‪10 min walk‬
  • Queenstown Gardens
    ‪18 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View (St Moritz)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Lake View (St Moritz)

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (St Moritz)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed (St Moritz)

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View (Alpine)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Garden View (Alpine)

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Lake View

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 2 Bedrooms, Lake View

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Lake View (Alpine)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Lake View (Alpine)

9.0 out of 10
Wonderful
(2 reviews)
  • 54 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Alpine)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom (Alpine)

8.0 out of 10
Very good
(9 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Lake View (St Moritz)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Balcony, Lake View (St Moritz)

8.0 out of 10
Very good
(6 reviews)
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Lake View (Alpine)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Balcony, Lake View (Alpine)

9.2 out of 10
Wonderful
(11 reviews)
  • 54 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (St Moritz)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Garden View (St Moritz)

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel St Moritz, Queenstown - MGallery

Luxury hotel with 2 hot tubs and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
Hotel St Moritz, Queenstown - MGallery offers 142 accommodations with espresso makers and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel St Moritz, Queenstown - MGallery. During your stay, you're just a quick walk from Lake Wakatipu. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, 2 hot tubs - and bicycles to rent
  • Just a 4-minute walk from Lake Wakatipu and 4 minutes on foot from SKYCITY Wharf Casino
Hotel St Moritz, Queenstown - MGallery offers its guests 2 hot tubs and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A library, multilingual staff, and ski storage are also featured at the luxury Hotel St Moritz, Queenstown - MGallery. For a fee, parking is available.

This 5-star Queenstown hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.
Hotel St Moritz, Queenstown - MGallery has a restaurant serving breakfast, lunch and dinner.
Lombardi Bar – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Secured, covered parking on site (NZD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Lombardi Bar
  • Lombardi Restaurant

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Library
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 40 for adults and from NZD 20 for children
  • Covered self-parking fee: NZD 40 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Hotel St Moritz, Queenstown - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Aileen

Stayed 3 nights in Jun 2025

10/10 Excellent

Lisa-Ann, Cronulla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and beautiful hotel! Walk to everything Queenstown has to offer, close to all the bars, restaurants and activities. The hotel has a lovely restaurant, breakfast was great, open fire in the lounge/lobby and awesome hot tub outside.
Stayed 2 nights in May 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited the St Moritz for a special family occasion and we rated our entire experience 10/10! Lovely friendly and helpful staff, gorgeous alpine suite, beautiful breakfast, clean and tidy, warm and welcoming! Thanks for having us! We will definitely be back again soon!
Stayed 4 nights in May 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, great location.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

May 2025 visit

This was our second stay at Hotel St. Moritz. All of the staff are excellent - everyone from the front desk to the bartenders to the folks in the dining room. The Alpine Suite had plenty of room for 3 of us. We would highly recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Philip

Stayed 1 night in May 2025

10/10 Excellent

Robert, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive, clean, polished facility. Hotel bar and restaurant is really good.
Stayed 4 nights in Apr 2025

10/10 Excellent

R

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

It was amazing, beautiful and excellent customer service. Absolutely no issues at all, and a very comfortable experience.
Stayed 2 nights in Jan 2025

8/10 Good

Angela

Stayed 2 nights in Mar 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy, HOLLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and is in walking distance of the main shopping & dining of Queenstown. The staff is wonderful and was very helpful with a tv glitch in our room and with parking.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michelle

Travelled with partner
Location and staff were great. Building/roadworks and road outside made it hard to access sometimes
Stayed 2 nights in Mar 2025

8/10 Good

Deepthi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 3 nights and I asked the room to be cleaned one of those days. The room was cleaned but not replenished the soap and other basics. Air condition is set to a higher temperature than my preference not able to adjust.
Stayed 3 nights in Mar 2025

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were lovely, especially Maddy and Arina at reception. Our flight was cancelled due to Cyclone Alfred so we had to extend our stay, during a stressful time the staff gave great assistance.
Stayed 3 nights in Mar 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are lovely! Rooms are beautiful.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and views

Location - easy walk to town Beautiful view of lake from restaurant and bar
Stayed 3 nights in Feb 2025

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay! Everyone was friendly, the room was spacious, the vibes were good.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Stayed 2 nights in Feb 2025

8/10 Good

Michael

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice hotel and a good location. We only stayed one night, however the room was a bit dusty and set off my allergies, so we could tell it had not been cleaned properly. Overall, a decent hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Feb 2025

8/10 Good

dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff. Ok room.

Stayed 5 nights in Feb 2025

6/10 Okay

karen

Travelled with family
Disliked: Property conditions & facilities

Not 5 star…very disappointing

Booked a suite with lake views and got a view of backpackers and roofs. The staff were sloppy and the restaurant was slow and then incorrectly added drinks to our bill. The entrance is really poor and not a great sense of arrival. The hotel is located on a street that has poor footpaths and is a very steep walk up to the hotel..beware of this. Not on the Main Street. This is not a 5 star hotel and the suites are not up to a standard of the best in a hotel. Poor amenities. Overpriced for a less than acceptable room
Stayed 4 nights in Feb 2025