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Grand Fiesta Americana Queretaro

5.0 star property
VIP Access

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Photo gallery for Grand Fiesta Americana Queretaro

Bar (on property)
Terrace/patio
Outdoor pool, pool umbrellas, pool loungers
Business centre
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Pet-friendly
  • Parking included
  • Breakfast available

Explore the area

Map
Blvd Bernardo Quintana 4050, Querétaro, QUE, 76010
  • Aqueduct of Santiago de Querétaro
    ‪3 min drive‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪5 min drive‬
  • Corregidora Stadium
    ‪5 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Fiesta Club, 1 King

Premium bedding, down duvets, pillow-top beds, minibar

Fiesta Club, 1 King

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fiesta Club, 2 Double

Premium bedding, down duvets, pillow-top beds, minibar

Fiesta Club, 2 Double

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Master)

Suite (Master) | Living area | 65-inch Smart TV with satellite channels

Suite (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • 67.5 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

2 bars/lounges

Hilton Queretaro

  • Pool
  • Pet-friendly
  • Kids pool
  • Parking included
4.2 out of 5, Very good, (272)
The price is €281
for 1 room
includes taxes & fees
29 Jul - 30 Jul
Hilton Queretaro

About this property

Grand Fiesta Americana Queretaro

Colonial hotel with free valet parking and fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Change of towels is available on request
Grand Fiesta Americana Queretaro offers 173 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 12 years old are not allowed in the fitness facility or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Grand Fiesta Americana Queretaro. During your stay, you're just a quick walk from Plaza del Parque Shopping Mall. Free WiFi in public areas, free valet parking and an outdoor pool are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy a bite to eat at La Distral, a family restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Aqueduct of Santiago de Querétaro and 5 minutes from Puerta la Victoria
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Grand Fiesta Americana Queretaro offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 13 meeting rooms, and coworking spaces. Event space at this hotel measures 7556 square feet (702 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Grand Fiesta Americana Queretaro. Self parking and valet parking are free.

This Colonial Querétaro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to noon.
La Distral – This family restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Stelaris Cocktail Lounge – This bar specialises in local and international cuisine and serves dinner and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 435 to 550 for adults and MXN 218 to 275 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • La Distral
  • Stelaris Cocktail Lounge

Things to do

  • Bicycle storage
  • Games
  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Dining table
  • Free cot
  • In-room babysitting
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (7,556 square foot of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Grab bar in shower (100 centimetre high)
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Colonial architecture
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 1912 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 435 to 550 for adults and MXN 218 to 275 for children
  • Pet fee: MXN 1912 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Americana Hotel Queretaro
Grand Fiesta Americana Queretaro Hotel
Fiesta Queretaro
Queretaro Fiesta Americana
Fiesta Americana Queretaro Hotel Queretaro
Fiesta Americana Queretaro Hotel
Fiesta Americana Queretaro
Fiesta Americana Queretaro
Grand Fiesta Americana Queretaro Hotel
Grand Fiesta Americana Queretaro Querétaro
Grand Fiesta Americana Queretaro Hotel Querétaro

Grand Fiesta Americana Queretaro Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 725 out of 1007 reviews
Rating 8 - Good. 208 out of 1007 reviews
Rating 6 - Okay. 45 out of 1007 reviews
Rating 4 - Poor. 21 out of 1007 reviews
Rating 2 - Terrible. 8 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Octavio, Chula Vista

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent place to stay.
Stayed 2 nights in Mar 2025

8/10 Good

Roman

Travelled with partner
Liked: Amenities
Too noise rooms
Stayed 1 night in Apr 2025

6/10 Okay

Divo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Leticia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great hospitality
Stayed 8 nights in Mar 2025

10/10 Excellent

Jose

Stayed 1 night in Mar 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

JOSE LUIS

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AGUA DE ALBERCA FRIA ESTACIONAMIENTO TOTALMENTE DESATENDIDO PROBLEMAS EN EL CHECK OUT
Stayed 2 nights in Feb 2025

10/10 Excellent

Adolfo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alma

Stayed 2 nights in Feb 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Dec 2024

10/10 Excellent

Ricardo, Newport Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!! Nice decoration & very comfortable!! Staff helpful!!
Stayed 6 nights in Dec 2024

10/10 Excellent

JUAN JOSE

Stayed 1 night in Jan 2025

10/10 Excellent

Enrique

Stayed 1 night in Jan 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Iván

Stayed 1 night in Dec 2024

10/10 Excellent

Iván

Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo, Newport Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Manuel, McKinney

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
There was a strong paint odor coming from the vent. I called the front desk, they said they were painting something in the parking lot in the middle of the night. It could have been fatal if nobody realise that. The staffed apologized, but that didn't fix the issue. Very disappointing.
Stayed 1 night in Nov 2024

4/10 Poor

Hector Alejandro Vivar

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water in the shower.
Stayed 1 night in Nov 2024

8/10 Good

Jose Javier, Leon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location, the hotel is old, and is not the quality of the Grand Fiesta Americana (old rooms, old carpets, old tvs no chance to do streaming)
Stayed 5 nights in Nov 2024

8/10 Good

Marcos, The Woodlands

Travelled with family
Liked: Staff & service, amenities
Dated property
Stayed 3 nights in Nov 2024

10/10 Excellent

Petter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Carli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The valets were drinking whiskey and parking cars
Stayed 2 nights in Oct 2024

4/10 Poor

Norma

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms that face the highly trafficked highway are extremely loud and our sleep was disrupted the whole night.
Stayed 1 night in Oct 2024