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Hotel Criol

3.5 star property

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Photo gallery for Hotel Criol

Terrace/patio
Estándar 1 cama King | 1 bedroom, premium bedding, in-room safe, individually decorated
Exterior detail
Exterior detail
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000
  • Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪17 min walk‬
  • Corregidora Stadium
    ‪4 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪28 min drive‬

Room options

View all photos for Estándar 1 cama queen

Estándar 1 cama queen | 1 bedroom, premium bedding, in-room safe, individually decorated

Estándar 1 cama queen

9.4 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite con tapanco y jacuzzi interior

Suite con tapanco y jacuzzi interior | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite con tapanco y jacuzzi interior

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite con jacuzzi (interior o exterior)

Suite con jacuzzi (interior o exterior) | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite con jacuzzi (interior o exterior)

9.6 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Doble superior

Doble superior | 1 bedroom, premium bedding, in-room safe, individually decorated

Doble superior

9.2 out of 10
Wonderful
(22 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar 1 cama King

Estándar 1 cama King | 1 bedroom, premium bedding, in-room safe, individually decorated

Estándar 1 cama King

9.6 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Criol

Hotel with an outdoor pool, near Josefa Ortiz de Domínguez Auditorium
Along with an outdoor pool, this hotel has a restaurant and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Criol offers 24 air-conditioned accommodations with laptop-compatible safes and free toiletries. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Hotel Criol's great location gets high marks from our customers. During your stay, you're just a quick walk from Ignacio Mena Rosales House of Culture. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • 14 minutes by foot from Aqueduct of Santiago de Querétaro and a 2-minute drive from Josefa Ortiz de Domínguez Auditorium
  • Airport drop-off shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. There's an onsite business centre. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. An outdoor pool, a library, and a terrace are also featured at Hotel Criol.

Smoking is allowed in designated areas at this 3.5-star Querétaro hotel.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to noon and at the weekend from 9:00 AM to 1:00 PM.
Hotel Criol has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 10:00 PM (MXN 290 per day)
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 225 to 450 for adults and MXN 225 to 450 for children
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Criol

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 225 to 450 for adults and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 290 per day (2907 ft away; open 7:00 AM to 10:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Hotel Criol offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Criol Queretaro
Criol Queretaro
Criol
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Hotel Criol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1006 reviews
Rating 8 - Good. 174 out of 1006 reviews
Rating 6 - Okay. 39 out of 1006 reviews
Rating 4 - Poor. 17 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jean Francois, St Eustache

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, well located, walking distance from old city center . Nice area
Stayed 1 night in Apr 2025

10/10 Excellent

Jose Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Huseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazingly beautiful property.

Amazingly beautiful property. The people are very nice and kind. Personally, I had two issues: When we went for breakfast; we were informed that it was brunch only for around MXN$ 400 per person. On a Thursday. No smoking even outdoors far from the rooms... The hotel needs to put forward more transparency about rules and regulations.
Stayed 1 night in Apr 2025

10/10 Excellent

Monica Graciela

Stayed 1 night in Jan 2025

10/10 Excellent

HUEMAC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

6/10 Okay

William

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Like the location. The owners have spent a great deal of money on the areas surrounding the rooms, but the bathrooms have been neglected. The lavatory in our room could not be used without washing down the counter and floor. The sinks are far too small and the faucet too large and oddly hangs over most of the sink. Hot water and water pressure were poor.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ana, HOUSTON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service,Family friendly, clean, comfortable and would recommend to family.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms had A/C which is necessary for me to sleep well in the heat (though it did cool down at night). Great shower. Great staff--kind & helpful. Awesome Sunday brunch too!
Stayed 3 nights in Apr 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Gran ubicación, bien limpio y decorado
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful, confortable and fresh. I loved the library and the swimming pool. There is not an included valet parking so you would need to be lucky to find a spot in the block or pay for a parking lot 1 block away (there is a discount for Hotel guests)

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

graham, Westtown

The details and architecture of this hotel are spectacular. The rooms are large lean and well appointed
Stayed 1 night in Mar 2025

2/10 Terrible

Alfredo

Stayed 1 night in Mar 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Mar 2025

10/10 Excellent

Anabel

Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and excellent staff
Stayed 1 night in Mar 2025

10/10 Excellent

Liz, Washington, DC

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern design, classic comfort and lovely common areas.
Stayed 2 nights in Mar 2025

8/10 Good

Betty

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Frederick

Travelled with family
It’s a very nice hotel, highly recommended. That said, two comments: sone of the floor tiles were completely loose. I cut my toe on one. Some of the tiles on the bathroom floor were shattered, and all were heavily stained. The management needs to replace them all. Second, the hotel has an amazing library, and excellent spaces to sit outside your room and work on a laptop. The location is excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Feb 2025

10/10 Excellent

JUAN

Travelled with family
Liked: Amenities
It gave me peace and privacy.
Stayed 3 nights in Feb 2025

8/10 Good

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice place. Area ia great. Perfect area to go shopping, drinking, and lots of historical places near by. Only thing that would change is to have trashcan in the room. Overall very comfortable place.
Stayed 1 night in Feb 2025

8/10 Good

José Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables todos.
Stayed 1 night in Feb 2025