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Hotel Patio Santiago

4.5 star property

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Terrace/patio
Deluxe Double Room | Premium bedding, down duvets, in-room safe, desk
Rooftop terrace
Luxury Room, Courtyard View | Premium bedding, down duvets, in-room safe, desk
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
40 Av. Luis Pasteur Sur Centro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Zenea Garden
    ‪5 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪12 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪49 min drive‬

Room options

View all photos for Room

Premium bedding, down duvets, in-room safe, desk

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, in-room safe, desk

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(43 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Luxury Room, Courtyard View

Luxury Room, Courtyard View | Terrace/patio

Luxury Room, Courtyard View

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Patio Santiago

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace and a coffee shop/cafe are on-site.
Hotel Patio Santiago offers 43 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hotel Patio Santiago. During your stay, you're just a quick walk from Casa de la Zacatecana Museum. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Casa de la Zacatecana Museum and 12 minutes on foot from Aqueduct of Santiago de Querétaro
  • Airport drop-off shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A fitness centre, a rooftop terrace, and a library are also featured at the luxury Hotel Patio Santiago. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

This 4.5-star Querétaro hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:00 AM to noon.
Hotel Patio Santiago has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Hotel Patio Santiago offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Patio Santiago Hotel
Hotel Patio Santiago Querétaro
Hotel Patio Santiago Hotel Querétaro

Hotel Patio Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 410 out of 525 reviews
Rating 8 - Good. 70 out of 525 reviews
Rating 6 - Okay. 20 out of 525 reviews
Rating 4 - Poor. 13 out of 525 reviews
Rating 2 - Terrible. 12 out of 525 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, property conditions & facilities
The place modern, clean was conveniently located near the places I wished to visit.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and hotel, nice sheets and bedding, lovely cafe, wonderful staff, great location!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities
Loved this hotel! I would come back The staff is awesome The facilities are beautiful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Glorylyn

Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel! Spacious and spotless rooms, wonderful staff, central location. We'll definitely be back!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Navid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, beautiful property, great breakfast included, valet offered for those who drive and top notch service from all staff. Highly recommend!!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Everything was great!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nella

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is absolutely beautiful. The rooms are very clean and spacious, and the terrace is lovely and very roomy. Overall, it’s a gorgeous hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

EDWARD

Liked: Amenities
Great location, excellent quiet room.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities
The location is great for walking around. It's clean, spacious and in a safe location. The hotel is beautiful. The breakfast that's included has limited in options (chilaquiles or omelet). I have stayed here a couple of times. It's my favorite out of the 5 hotels I have stayed at in the area.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

IVAN

Liked: Cleanliness, property conditions & facilities
Clean and large rooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Atalie

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located in great area, easy walking distance from center. Staff is very friendly. Rooms are very clean and spacious. Would recommend staying here ☺️
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Sleek, simple, great service, beautiful property
Stayed 1 night in Dec 2025
Verified

8/10 Good

Adriana

Very nice hotel we stayed in the basement I thought it will be little claustrophobic but was very quiet. The breakfast included not many options and not very good. The staff very nice and helpful when needed tech help was sent immediately.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms although it had a funky smell of sewer at times, but tolerable. Front desk could be more welcoming and better information.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Alondra

Liked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant, rooms were clean and modern, and it was in a walkable area. It’s a beautiful and relatively new hotel, and a very relaxed stay,
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Elliot

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room designed with beautiful stone and heavy woods. Great modern lighting. Very gracious and helpful staff.
Double room. Spacious and modern.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Beautiful and comfortable. Staff went out of their way to accommodate every request. Great location.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, amenities
Yes. Very spacious room and very quiet no street noise
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Everybody so nice at this place, excellent on everything, beautyful Hotel and very centric . Thank you
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Esteban G

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is beautiful and in a great location. However having 3 clothing items, two of my black t-shirts and my son’s blue sweater that he was going to wear for Christmas, and my prescription rayban sunglasses stolen makes me not want to comeback to this hotel.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Service was slow, food was good.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff was amazing! Rooms were clean and spacious. The hotel is in a great location near several plazas, restaurants, and shops. We look forward to staying here again in the near future.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
The room was kept very clean. The staff was very nice. The shower was great. The bed is more comfortable than most beds I've slept on in Mexico, as they are generally very firm. There is a nice roof deck. Only disadvantage, which is common in Mexico, is that windows face another room across an opening that allows for fresh air. Window are openable and the heating/cooling system works well. I'd stay there again. Great for a city hotel.
Stayed 6 nights in Feb 2026