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Hotel Patio Santiago

4.5 star property

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Photo gallery for Hotel Patio Santiago

Hallway
Rooftop terrace
Deluxe Double Room | Premium bedding, down duvets, in-room safe, desk
Terrace/patio
Deluxe Double Room | Premium bedding, down duvets, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
40 Av. Luis Pasteur Sur Centro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Alameda Hidalgo Park
    ‪9 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪12 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(36 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, in-room safe, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, Courtyard View

Luxury Room, Courtyard View | Terrace/patio

Luxury Room, Courtyard View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Patio Santiago

Luxury hotel with fitness centre and rooftop terrace
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a coffee shop/cafe are on-site.
Hotel Patio Santiago offers 43 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hotel Patio Santiago. During your stay, you're just a quick walk from Casa de la Zacatecana Museum. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Casa de la Zacatecana Museum and 3 minutes on foot from Plaza de Armas
  • Airport drop-off shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A fitness centre, a rooftop terrace, and a library are also featured at the luxury Hotel Patio Santiago. The hotel can provide concierge services and wedding services.

This 4.5-star Querétaro hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Hotel Patio Santiago has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 220 to 400 for adults and MXN 220 to 400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 220 to 400 for adults and MXN 220 to 400 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Hotel Patio Santiago offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Patio Santiago Hotel
Hotel Patio Santiago Querétaro
Hotel Patio Santiago Hotel Querétaro

Reviews

Hotel Patio Santiago Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 321 out of 396 reviews
Rating 8 - Good. 45 out of 396 reviews
Rating 6 - Okay. 14 out of 396 reviews
Rating 4 - Poor. 9 out of 396 reviews
Rating 2 - Terrible. 7 out of 396 reviews

Reviews

10/10 Excellent

Jose Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Aug 2025

10/10 Excellent

milton

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very nice and clean.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ronald, Sulphur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic property, staff is kind and friendly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Jul 2025

10/10 Excellent

Karla

Liked: Staff & service, amenities, property conditions & facilities
Muy bonito Hite y muy buen servicio!
Stayed 2 nights in Aug 2025

10/10 Excellent

Obii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Rene

Stayed 2 nights in Jul 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Peter Walter

Stayed 6 nights in Jul 2025

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Cristian

Stayed 4 nights in Jun 2025

6/10 Okay

Karla

Business traveller
Liked: Cleanliness, property conditions & facilities
Es un hotel muy bonito pero en los cuarto a se escucha todo. Si quieres ir a descansar no es buena eleccion..
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Penny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Staff was super attentive and almost everyone spoke English. The place was clean and very comfortable. Great aesthetic look, modern.
Stayed 4 nights in Jun 2025

10/10 Excellent

PATTI

Stayed 3 nights in Jun 2025

10/10 Excellent

Sharice, Tampa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, large rooms and excellent location in Centro Queretaro.
Stayed 5 nights in Jun 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, well run hotel with a friendly, helpful staff in an ideal location in Centro Historico. Highly recommended!
Stayed 5 nights in May 2025

10/10 Excellent

Agnieszka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay with very friendly staff
Stayed 4 nights in May 2025

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, very clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Susan Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in May 2025

10/10 Excellent

Yue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located old town and walk distance to most attractions.
Stayed 7 nights in May 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool boutique hotel in Queretaro historic center, very safe and walkable. Good large rain shower, quiet room, delicious breakfast. Staff very helpful.
Stayed 1 night in May 2025

10/10 Excellent

gabriel

Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth, FOOTHILL RANCH

Travelled with partner
Liked: Amenities
Very nice staff, walking distance. Very clean rooms. Suggest some comfortable chairs on rooftop.
Stayed 2 nights in Apr 2025

10/10 Excellent

MARISA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice if facial towels were included during stays.
Stayed 1 night in Apr 2025