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Crystal Springs Lodge

2.5 star property

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Photo gallery for Crystal Springs Lodge

BBQ/picnic Area
Free self-parking
Deluxe Family Room - Main Floor - Not Pet Friendly | Living area | 40-inch flat-screen TV with cable channels, TV
Studio, Kitchenette, Ground Floor (No Pets Allowed) | Private kitchenette | Fridge, microwave, coffee/tea maker
Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed) | 1 bedroom, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
4852 Radium Blvd, Radium Hot Springs, BC, V0A 1M0
  • Sinclair Canyon
    ‪3 min drive‬
  • Radium Resort - The Springs Course
    ‪5 min drive‬
  • Radium Hot Springs Pools
    ‪7 min drive‬

Room options

View all photos for Studio, Kitchenette, Ground Floor (No Pets Allowed)

Studio, Kitchenette, Ground Floor (No Pets Allowed) | 1 bedroom, free WiFi, bed sheets

Studio, Kitchenette, Ground Floor (No Pets Allowed)

9.0 out of 10
Wonderful
(18 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, Kitchenette, Ground Floor (Pets Allowed)

Studio, Kitchenette, Ground Floor (Pets Allowed) | 1 bedroom, free WiFi, bed sheets

Studio, Kitchenette, Ground Floor (Pets Allowed)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Upper Level, No Pets Allowed)

1 bedroom, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking (Upper Level, No Pets Allowed)

9.0 out of 10
Wonderful
(39 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

1 bedroom, free WiFi, bed sheets

Studio, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed)

Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed) | Living room | 40-inch flat-screen TV with cable channels, TV

Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed)

10.0 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Ground Floor (No Pets Allowed)

1 bedroom, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Ground Floor (No Pets Allowed)

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Ground Floor (No Pets Allowed)

1 bedroom, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Ground Floor (No Pets Allowed)

8.4 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed)

Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed) | 1 bedroom, free WiFi, bed sheets

Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed)

7.2 out of 10
Good
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed)

Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed) | 1 bedroom, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed)

8.6 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Room - Main Floor - Not Pet Friendly

Deluxe Family Room - Main Floor - Not Pet Friendly | Living area | 40-inch flat-screen TV with cable channels, TV

Deluxe Family Room - Main Floor - Not Pet Friendly

  • 1 bedroom
  • Sleeps 5
  • 1 Large Single Bunk Bed and 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Kitchenette, Ground Floor (No Pets Allowed)

1 bedroom, free WiFi, bed sheets

Studio, 2 Queen Beds, Kitchenette, Ground Floor (No Pets Allowed)

9.4 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)

Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed) | 1 bedroom, free WiFi, bed sheets

Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

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About this property

Crystal Springs Lodge

Motel in Radium Hot Springs with free parking
This motel features express check-out, a garden and barbecues. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area.
Crystal Springs Lodge offers 29 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a shower.

Guests can surf the web using complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Crystal Springs Lodge. During your stay, you're just a quick walk from Radium Hot Springs Village Office. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a terrace
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Radium Hot Springs Village Office and 5 minutes on foot from Rotary Park
  • Pets welcome for a fee
Crystal Springs Lodge offers its guests a terrace, barbecue grills, and a garden. WiFi is free in public spaces. Crystal Springs Lodge also features a picnic area and express check-out. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not accept prepaid Visa debit cards at check-in for all bookings.

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: CAD 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crystal Springs Motel Radium Hot Springs
Crystal Springs Motel
Crystal Springs Hotel Radium Hot Springs
Crystal Springs Radium Hot Springs
Crystal Springs Raum Hot Spri
Crystal Springs Motel
Crystal Springs Lodge Motel
Crystal Springs Lodge Radium Hot Springs
Crystal Springs Lodge Motel Radium Hot Springs

Crystal Springs Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1018 reviews
Rating 8 - Good. 338 out of 1018 reviews
Rating 6 - Okay. 88 out of 1018 reviews
Rating 4 - Poor. 40 out of 1018 reviews
Rating 2 - Terrible. 26 out of 1018 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Arnel, Edmonton

Liked: Cleanliness, property conditions & facilities
Stayed for one night. Quiet place.
Stayed 1 night in May 2025

10/10 Excellent

kevin

Stayed 1 night in May 2025

10/10 Excellent

Edson

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and nice location
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick, friendly check in. Room obviously upgraded and sufficient. Loved the shower. Would book again if staying in Radium.
Stayed 1 night in May 2025

8/10 Good

Marissa

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean unit
Stayed 1 night in May 2025

10/10 Excellent

Merra

Stayed 1 night in May 2025

10/10 Excellent

Oran

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and with great shower head ： ）
Stayed 1 night in May 2025

10/10 Excellent

Shaleene

Great place to stop on your way through. Front desk staff was super sweet to our little boy.
Stayed 1 night in May 2025

2/10 Terrible

Suzette

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service
The staff was fantastic on an early checkout--they were able to refund us a partial sday when we left early.
Stayed 3 nights in May 2025

10/10 Excellent

carmen

Travelled with family
Liked: Amenities
Great price Great location
Stayed 1 night in May 2025

10/10 Excellent

Brittany, Ottawa

Travelled with partner
Liked: Amenities, property conditions & facilities
Has all the amenities we need
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Needs new beds

The bed was horrible hard as a rock , room was clean,service was great
Stayed 1 night in May 2025

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, well kept property. Nothing to complain.
Stayed 2 nights in May 2025

6/10 Okay

Gary

Liked: Staff & service
Disliked: Property conditions & facilities
Was good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd year in a row staying at this motel when we go to Radium Hot Springs. I always stay in the shoulder season so I can't comment on the A/c but the front staff are always friendly, the rooms are clean and I have never had an issue with noise. It is walking distance to several restaurants and a grocery store. I really enjoy the BBQ area outside, it's also always clean, brightly lit and has a heater to take off the chill. Will stay again!
Stayed 3 nights in Apr 2025

10/10 Excellent

ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2025

10/10 Excellent

Beki

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again :)
Stayed 1 night in Apr 2025

4/10 Poor

Paula

Disliked: Staff & service, property conditions & facilities
It’s good for a night in between getting to other destinations. It would not be a holiday hotel for a week.
Stayed 1 night in Apr 2025

10/10 Excellent

Scotty

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 5 nights in Apr 2025

2/10 Terrible

Verified traveller

Bad experience

Ants in the room and the front desk messed up our reservation.
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good service and clean in the room .we have in -joint the barbecue there
Stayed 2 nights in Apr 2025

6/10 Okay

Lulu

Stayed 1 night in Apr 2025

10/10 Excellent

ju

Liked: Cleanliness, staff & service, property conditions & facilities
We’re happy with accommodation!
Stayed 2 nights in Apr 2025