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Crystal Springs Lodge

2.5 star property

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Photo gallery for Crystal Springs Lodge

BBQ/picnic Area
Deluxe Family Room - Main Floor - Not Pet Friendly | Living area | 40-inch flat-screen TV with cable channels, TV
Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed) | 1 bedroom, free WiFi, bed sheets
Free self-parking
Studio, Kitchenette, Ground Floor (No Pets Allowed) | Private kitchenette | Fridge, microwave, coffee/tea maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping

Explore the area

View in a map
4852 Radium Blvd, Radium Hot Springs, BC, V0A 1M0
  • Place, Radium Hot Springs Village Office
    ‪1 min walk‬
  • Place, Spur Valley Golf Resort
    ‪6 min walk‬
  • Place, Kootenay National Park
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Upper Level, No Pets Allowed)

1 bedroom, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking (Upper Level, No Pets Allowed)

9.0 out of 10
Wonderful
(42 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Kitchenette, Ground Floor (No Pets Allowed)

Studio, Kitchenette, Ground Floor (No Pets Allowed) | 1 bedroom, free WiFi, bed sheets

Studio, Kitchenette, Ground Floor (No Pets Allowed)

9.0 out of 10
Wonderful
(19 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Kitchenette, Ground Floor (No Pets Allowed)

1 bedroom, free WiFi, bed sheets

Studio, 2 Queen Beds, Kitchenette, Ground Floor (No Pets Allowed)

9.4 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed)

Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed) | 1 bedroom, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed)

8.6 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed)

Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed) | 1 bedroom, free WiFi, bed sheets

Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed)

7.2 out of 10
Good
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Family Room - Main Floor - Not Pet Friendly

Deluxe Family Room - Main Floor - Not Pet Friendly | Living area | 40-inch flat-screen TV with cable channels, TV

Deluxe Family Room - Main Floor - Not Pet Friendly

  • 1 bedroom
  • Sleeps 5
  • 1 Large Single Bunk Bed and 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)

Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed) | 1 bedroom, free WiFi, bed sheets

Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Ground Floor (No Pets Allowed)

1 bedroom, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Ground Floor (No Pets Allowed)

8.4 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

1 bedroom, free WiFi, bed sheets

Studio, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Kitchenette, Ground Floor (Pets Allowed)

Studio, Kitchenette, Ground Floor (Pets Allowed) | 1 bedroom, free WiFi, bed sheets

Studio, Kitchenette, Ground Floor (Pets Allowed)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Ground Floor (No Pets Allowed)

1 bedroom, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Ground Floor (No Pets Allowed)

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed)

Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed) | Living room | 40-inch flat-screen TV with cable channels, TV

Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed)

10.0 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crystal Springs Lodge

Motel in Radium Hot Springs with free parking
This motel features express check-out, a garden and barbecues. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area.
Crystal Springs Lodge offers 29 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a shower.

Guests can surf the web using complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Crystal Springs Lodge. During your stay, you're just a quick walk from Radium Hot Springs Village Office. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a terrace
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Radium Hot Springs Village Office and 5 minutes on foot from Rotary Park
  • Pets welcome for a fee
Crystal Springs Lodge offers its guests a terrace, barbecue grills, and a garden. WiFi is free in public spaces. Crystal Springs Lodge also features a picnic area and express check-out. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not accept prepaid Visa debit cards at check-in for all bookings.

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: CAD 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crystal Springs Motel Radium Hot Springs
Crystal Springs Motel
Crystal Springs Hotel Radium Hot Springs
Crystal Springs Radium Hot Springs
Crystal Springs Raum Hot Spri
Crystal Springs Motel
Crystal Springs Lodge Motel
Crystal Springs Lodge Radium Hot Springs
Crystal Springs Lodge Motel Radium Hot Springs

Reviews

Crystal Springs Lodge Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 522 out of 1003 reviews
Rating 8 - Good. 329 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

Reviews

10/10 Excellent

Derek

Stayed 3 nights in Aug 2025

8/10 Good

Gregory, Coaldale

Travelled with partner
Liked: Staff & service
Good little hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary Ann Samanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great time staying.

I like the area coz it is close to everything. The room was clean and I like that there are two air-conditioning. One in the living room and the other one in the room.
Stayed 1 night in Aug 2025

4/10 Poor

Jordan R

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Was charming but is now alarming - this was our second stay at this motel. About 5 years ago we stayed here and thought it was charming. Clean, welcoming and with decent amenities. (Free breakfast and outdoor BBQ area) August 2025 was a different experience. Outdoor area is now the smoking area, (think high school smoke pit) cigarette ash on the tables, broken chairs, (the seat of the chairs ripped clean out, unusable) full ashtrays on the tables- that space was unsuitable for anyone much less children. Our room smelled so bad we had to go buy an air freshener. Tub faucet was missing pieces and was difficult to now use. The beds were worn and hard. And many other minor annoyances. (Dirty dishes in the drawers, “dish soap” that was something other than, shampoo dispenser was empty.) I know there are other budget friendly options in the area, we will make use of them next time. We will not be staying here ever again.
Stayed 1 night in Aug 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet clean
Stayed 1 night in Aug 2025

8/10 Good

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an okay place to stay. We were here 3 nights and 2 of them we had to park out on the street. If you aren’t back by supper it seemed, you would not get a parking spot. The room was clean. The shower was awesome. The people upstairs were stompers so kind of annoying. We were gone all day until evening so didn’t spend much time there.
Stayed 3 nights in Aug 2025

4/10 Poor

Chelsey

Travelled with family
Disliked: Cleanliness, staff & service, amenities
When we arrived our bathroom had a strong smell of urine. I sent a message to ask for a different room, however they were full so they could not accommodate, and offered to come clean the bathroom. While I appreciated their quick response, the smell did not go away. The outside was nice and the bbq and tables and chairs were a nice feature, but I would not recommend this place nor would I stay here again.
Stayed 3 nights in Aug 2025

8/10 Good

James

Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again!

Area was perfect, quiet yet close to amenities. Room was comfy. Outside sitting areas were a nice touch.
Stayed 3 nights in Aug 2025

10/10 Excellent

Milton or Diane

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Adrian Aurelian

Liked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Rebecca

Travelled with family and small children
Disliked: Amenities
Everything good except the door didn’t lock properly.
Stayed 1 night in Aug 2025

6/10 Okay

Darren

Liked: Cleanliness
It was just what we paid for dollarwise
Stayed 3 nights in Jul 2025

6/10 Okay

Kent

Stayed 1 night in Aug 2025

10/10 Excellent

Ibolya

Liked: Cleanliness, staff & service, property conditions & facilities
Great property.
Stayed 6 nights in Aug 2025

4/10 Poor

Umesh

Disliked: Cleanliness, staff & service
Place had alot of bugs and some areas uncleaned. Even there was black mold in the washroom.
Stayed 2 nights in Aug 2025

2/10 Terrible

Derek

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brutal!

The hotel is in rough shape! Beds are horrible and the bathroom had mold in the shower!
Stayed 1 night in Aug 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great service. An item was left and I was contacted immediately. Honesty and reliable staff make you want to stay again. Thanks, from Edmonto, Alberta.
Stayed 2 nights in Aug 2025

10/10 Excellent

Derek, Calgary

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Aug 2025

6/10 Okay

Sean

Stayed 8 nights in Jul 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Looked like recent renos
Stayed 1 night in Aug 2025

10/10 Excellent

Jaroslaw

Stayed 1 night in Aug 2025

10/10 Excellent

Trent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place, very clean as well
Stayed 1 night in Aug 2025