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Crystal Springs Lodge

Property class: 2.5

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Photo gallery for Crystal Springs Lodge

BBQ/picnic Area
Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed) | Free WiFi, bed sheets
Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed) | Free WiFi, bed sheets
Free self-parking
Free self-parking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
4852 Radium Blvd, Radium Hot Springs, BC, V0A 1M0
  • Place, Radium Hot Springs Village Office
    ‪1 min walk‬
  • Place, Spur Valley Golf Resort
    ‪6 min walk‬
  • Place, Kootenay National Park
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Upper Level, No Pets Allowed)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking (Upper Level, No Pets Allowed)

8.8 out of 10
Excellent
(48 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Kitchenette, Ground Floor (No Pets Allowed)

Studio, Kitchenette, Ground Floor (No Pets Allowed) | Free WiFi, bed sheets

Studio, Kitchenette, Ground Floor (No Pets Allowed)

8.8 out of 10
Excellent
(20 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Kitchenette, Ground Floor (No Pets Allowed)

Free WiFi, bed sheets

Studio, 2 Queen Beds, Kitchenette, Ground Floor (No Pets Allowed)

9.4 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed)

Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed) | Free WiFi, bed sheets

Standard Room, 2 Queen Beds (Upper Level, No Pets Allowed)

8.6 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed)

Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed) | Free WiFi, bed sheets

Superior Room, 2 Queen Beds (Upper Floor, No Pets Allowed)

7.4 out of 10
Good
(8 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Family Room - Main Floor - Not Pet Friendly

Deluxe Family Room - Main Floor - Not Pet Friendly | Living area | 40-inch flat-screen TV with cable channels, TV

Deluxe Family Room - Main Floor - Not Pet Friendly

  • 1 bedroom
  • Sleeps 5
  • 1 Large Single Bunk Bed and 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)

Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed) | Free WiFi, bed sheets

Family Suite, 2 Bedrooms, Non Smoking (Upper Level, No Pets Allowed)

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Ground Floor (No Pets Allowed)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Ground Floor (No Pets Allowed)

8.4 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

Free WiFi, bed sheets

Studio, 2 Queen Beds, Kitchenette, Ground Floor (Pet Friendly)

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, Kitchenette, Ground Floor (Pets Allowed)

Studio, Kitchenette, Ground Floor (Pets Allowed) | Free WiFi, bed sheets

Studio, Kitchenette, Ground Floor (Pets Allowed)

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Ground Floor (No Pets Allowed)

Free WiFi, bed sheets

Superior Room, 2 Queen Beds, Ground Floor (No Pets Allowed)

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed)

Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed) | Living room | 40-inch flat-screen TV with cable channels, TV

Economy Suite, 2 Bedrooms, Non Smoking (Upper Floor, No Pets Allowed)

10.0 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crystal Springs Lodge

This motel features express check-out, a garden and barbecues. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area.
Crystal Springs Lodge offers 29 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a shower.

Guests can surf the web using complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Crystal Springs Lodge. During your stay, you're just a quick walk from Radium Hot Springs Village Office. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a terrace
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Radium Hot Springs Village Office and 5 minutes on foot from Rotary Park
  • Pets welcome for a fee
Crystal Springs Lodge offers its guests a terrace, barbecue grills, and a garden. WiFi is free in public spaces. Crystal Springs Lodge also features a picnic area and express check-out. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid Visa debit cards at check-in for all bookings.

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: CAD 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 5 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crystal Springs Motel Radium Hot Springs
Crystal Springs Motel
Crystal Springs Hotel Radium Hot Springs
Crystal Springs Radium Hot Springs
Crystal Springs Raum Hot Spri
Crystal Springs Motel
Crystal Springs Lodge Motel
Crystal Springs Lodge Radium Hot Springs
Crystal Springs Lodge Motel Radium Hot Springs

Crystal Springs Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1009 reviews
Rating 8 - Good. 328 out of 1009 reviews
Rating 6 - Okay. 98 out of 1009 reviews
Rating 4 - Poor. 36 out of 1009 reviews
Rating 2 - Terrible. 25 out of 1009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The couple were very accommodating and helpful. The room was newly renovated which was nice, the shower was awesome. The sheets were clean, one pillow case was pretty yellowed, just didn't use it. The Venetian blind in the bathroom needs to be cleaned. But overall it was a great stay. I would recommend 😊
Stayed 2 nights in Jan 2026

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little motel off the main highway. We had the family room, great updated space, can tell there is care being put into the updates. Budget friendly and will return again for a longer stay at Radium
Stayed 1 night in Jan 2026

2/10 Terrible

Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean 👌
Stayed 1 night in Jan 2026

10/10 Excellent

Negar

Travelled with group
Liked: Cleanliness
Great location, close to Radium Hot Springs(5 minutes drive), polite and friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes easy park in front of our unit. Also love the kitchenette has all utensiles. Very clean. NIce queen beds.
Stayed 2 nights in Dec 2025

8/10 Good

Marcelo

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, except for noise outside. You can still hear it loudly.
Stayed 1 night in Jan 2026

2/10 Terrible

Laurieanne

Disliked: Staff & service, property conditions & facilities, room comfort
Easy parking. Room was so cold we had to sleep in clothes. Turned heat up at 2 at 9 final felt warm enough to take jacket off.
Stayed 1 night in Dec 2025

10/10 Excellent

Gexin

Stayed 1 night in Dec 2025

6/10 Okay

Ethan

Stayed 3 nights in Dec 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of outdoor parking No kitchenette in room selected BBQ available but no propane
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Stayed 1 night in Dec 2025

10/10 Excellent

Younes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice place to stay
Stayed 1 night in Dec 2025

6/10 Okay

sakura

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean but the floor was old and squeaky
Stayed 1 night in Dec 2025

8/10 Good

Amandine

Stayed 1 night in Dec 2025

10/10 Excellent

Dmitry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes.
Stayed 2 nights in Dec 2025

10/10 Excellent

Siyang

Stayed 1 night in Dec 2025

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly. the only thing is that in the last day they forgot to clean the room. They probably forgot. The location is pretty good. They deserve 5 stars I think.
Stayed 5 nights in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
They showed us the room before paying for it, it was clean and quiet. It wasn't fancy, but we needed the kitchen and it served the purpose of our stay. Friendly staff as well.
Stayed 1 night in Nov 2025

8/10 Good

Glen

Stayed 3 nights in Nov 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, wonderful staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Arnold

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!
Stayed 1 night in Jul 2025

10/10 Excellent

Ricky

Business traveller
Liked: Cleanliness, property conditions & facilities
Room was very clean and they put our key in a lock box because we were showing up late. Very kind!
Stayed 1 night in Sep 2025

6/10 Okay

Jordan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We’re glad that the room was soundproof but there was mould in the shower and on the ceiling and the kitchen light needed lightbulbs.
Stayed 1 night in Nov 2025

10/10 Excellent

Ricki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and cost effective
Stayed 1 night in Nov 2025