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Candlewood Suites Durham by IHG

2.5 star property

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Photo gallery for Candlewood Suites Durham by IHG

1 bedroom, desk, laptop workspace, blackout curtains
Exterior
Point of interest
Fridge, microwave, stovetop, dishwasher
BBQ/picnic Area

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

View in a map
1818 Highway 54, Durham, NC, 27713
  • Research Triangle Park
    ‪18 min walk‬
  • Streets at Southpoint Mall
    ‪3 min drive‬
  • North Carolina Central University
    ‪10 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Comm, Roll Shwr)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible, Non Smoking (Comm, Roll Shwr)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Comm, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Comm, Tub)

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed

7.2 out of 10
Good
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Comm, Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible, Non Smoking (Comm, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Durham by IHG

Hotel in Durham with fitness centre and 24-hour business centre
This smoke-free hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Weekly housekeeping is available.
Candlewood Suites Durham by IHG offers 122 accommodations with coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Durham by IHG. During your stay, you'll be within walking distance of Research Triangle Park. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, convenience store and a computer
  • On-site recreation includes a gym
  • Just a 1-minute drive from Research Triangle Park and 13 minutes from Duke University
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A fitness centre, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Durham by IHG. Free self parking is available.

This Durham hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 22

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay), plus a one-time cleaning fee of USD 150.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay) plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Durham
Candlewood Suites Durham
Candlewood Suites Hotel Durham
Candlewood Suites Durham Hotel
Durham Candlewood Suites

Candlewood Suites Durham by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 223 out of 631 reviews
Rating 8 - Good. 157 out of 631 reviews
Rating 6 - Okay. 102 out of 631 reviews
Rating 4 - Poor. 59 out of 631 reviews
Rating 2 - Terrible. 90 out of 631 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Charles, Lumber Bridge

Travelled with family
Liked: Amenities
Room keys did not work half of the time. Not very clean.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very quiet and clean. Everyone that worked at the property was extremely nice and considerate. The room had everything you needed for the stay. Including a measuring cup!
Stayed 3 nights in May 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for where I need to be and great prices!
Stayed 2 nights in May 2025

8/10 Good

Simiracle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Gym
Stayed 1 night in May 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. This is not a new place but the room was nice and clean. The shower had great water pressure and was very hot. I would stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Egle

Stayed 2 nights in May 2025

2/10 Terrible

Neil

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No shampoo, soap or toilet paper in bathroom stains on walls sticky floors. Smelled terrible. Outdated furniture and appliances mold in bathroom walls and ceilings
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Great for a short trip

The hotel is a bit worn down. The people are friendly and helpful. The rooms are clean and comfortable. I like the full kitchen and coffee pot in the room. Good water pressure. Small TV , no HBO A/C was load but worked well. It’s close to restaurants, grocery store and Starbucks. I would stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean!!
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and accommodating
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t spend much time at the property, but the staff was amazing, honestly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Nancy

Stayed 2 nights in Mar 2025

4/10 Poor

Latravia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Lacks cleaning/ dilapidated furniture

Not a good experience. The staff was great but the facility was bad. Furniture was old, dirty, worn out and damaged. 1 room the toliet did not flush, bad smell, small insects, and microwave hood was broken off. Room 2. Broken oull out, filthy chairs and sofa bed broken . Room 3 ( 1:10 am when we arrive back from the ceremony) no electricity except the bathroom and bedroom. Window was opened, small insects in kitchen area, dry blood or mud (looks like) at bathroom entrance. Bedroom was fine but the rooms need some major TLC. Bathroom grab bar broken. Unsafe for my disabled mom. Smh
Stayed 1 night in Mar 2025

10/10 Excellent

Marcelo

Stayed 1 night in Mar 2025

2/10 Terrible

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel has went down hills complete

Old and smells like mildew!! Will never stay here again!!!
Stayed 1 night in Mar 2025

6/10 Okay

Carolyn

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Indie

Liked: Staff & service, property conditions & facilities
Was clean for the most part, except there was other peoples hair all in the bathroom, in the shower, in the sink, in the washer, and even on the towels.
Stayed 3 nights in Mar 2025

2/10 Terrible

James

Disliked: Cleanliness, amenities, property conditions & facilities
I will never go back they had lice and bedbugs i didn't seem a housekeeper they didn't clean my room
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort

Great stay for the unc/duke game

I was worried because of other reviews but my husband and I have nothing bad to say about our stay! We felt safe for the most part and the lady at the front desk was so nice- I really wish I would have asked her name so she could get recognition!! The hotel is definitely older but you get what you pay for. We were very grateful for the price point and the rooms/lobby matched that (nothing bad just outdated)
Stayed 1 night in Mar 2025

4/10 Poor

Ricki

Liked: Staff & service
I can't say much because I haven't been able to stay yet. Said that all the rooms were taken so I had to drove for many hours finding another place
Stayed 1 night in Feb 2025

6/10 Okay

armando

Stayed 2 nights in Feb 2025