Sheraton Chapel Hill Hotel

3.5 star property

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Lounge
Property video
Bar (on property)
Lobby
Lobby

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Bar

Explore the area

Map
One Europa Dr, Chapel Hill, NC, 27517
  • University of North Carolina
    ‪4 min drive‬
  • Franklin Street
    ‪6 min drive‬
  • UNC Medical Center
    ‪9 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪22 min drive‬

Room options

Club Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(44 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(33 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Non Smoking, Balcony (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Chapel Hill Hotel

Hotel in Chapel Hill with free local area shuttle and 24-hour fitness centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. Housekeeping is available on request.
Sheraton Chapel Hill Hotel offers 168 accommodations with a safe and free newspapers. Beds feature premium bedding. Televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Chapel Hill Hotel. During your stay, you'll be within walking distance of University Mall. You'll find features such as free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from Duke University and 6 minutes from University of North Carolina
  • Free local-area shuttle service
Sheraton Chapel Hill Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 9 meeting rooms are available. Event space at this hotel measures 16000 square feet (1486 square metres) and includes a conference centre. The business-friendly Sheraton Chapel Hill Hotel also features a terrace, a garden, and a picnic area. A free area shuttle within 5 mi is available. For a fee, parking is available.

This 3.5-star Chapel Hill hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Carolina 1663 Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Onsite parking available only on request
  • Parking on site (USD 6 per day)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 12.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carolina 1663 Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,000 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Hulu
  • Netflix
  • Pay films
  • Streaming services
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Self-parking fee: USD 6.00 per day
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chapel Hill Sheraton
Sheraton Chapel Hill
Sheraton Chapel Hill Hotel
Sheraton Hotel Chapel Hill
Sheraton Chapel Hill
Sheraton Chapel Hill Hotel Hotel
Sheraton Chapel Hill Hotel Chapel Hill
Sheraton Chapel Hill Hotel Hotel Chapel Hill

Sheraton Chapel Hill Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 252 out of 384 reviews
Rating 8 - Good. 69 out of 384 reviews
Rating 6 - Okay. 35 out of 384 reviews
Rating 4 - Poor. 12 out of 384 reviews
Rating 2 - Terrible. 16 out of 384 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprise

Room was small but adequate. Cleanliness was impeccable. Bed linens were nice but a king bed should have four pillows of the same density. The shower control knob was missing and there was no control to change between overhead and handheld heads. A huge surprise was a charge for parking in the hotel parking lot. I was there less than 12 hours and at the minimum, you are required to pay for 24 hours. Worst of all, this charge was not advertised. We’re told if you don’t pay, you will be ticketed. This is a separate charge from the room. I’ve paid for parking in big cities before and it is always advertised up front and paid to the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael, Wilmington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean 3 elevators so don't need to wait at all. No daily chambermaid. Plenty of parking and not near any school or other venue so charging $7 a day is absurd money grab. The hotel experience itself was wonderful . Clean new rooms comfortable. VERY soundproofed and quiet though on a main artery.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms and easy check in
Stayed 3 nights in Apr 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, spotless, lovely room, friendly staff, lovely open lobby, great gym with all new equipment.
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine And Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Underwhelming

Hotel was overall fine. Check in was slow. The receptionist who welcomed us picked up a phone call a minute into our check-in and for the next 10 minutes, kept on talking over the phone without handling our check-in until we had to move to another receptionist. We asked for a quiet room and while the room itself was nice. It had a rumbling noise of either water, pipes or something similar. On the day of departure, although departure was supposed to be at noon we got woken up early in the morning by housekeeping who were surprised that we were still in the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Joyce

Stayed 2 nights in Mar 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything…..
Stayed 1 night in Mar 2025

10/10 Excellent

CarolynAnne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and new
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Very nice and clean hotel.
Stayed 4 nights in Mar 2025

8/10 Good

Stephanie, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay . Friendly staff made stay quite pleasant New process of NOT having daily housekeeping is not to my liking and wouldn’t stay again because of that.
Stayed 3 nights in Mar 2025

8/10 Good

Dionne

Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
This hotel is fantastic. It is hands down the best we have ever stayed in. Everything is first rate.
Stayed 1 night in Feb 2025

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Why did the guy checking me in put me in the furthest room from the elevator?? And handed me a map when I asked for a restaurant suggestion.
Stayed 1 night in Feb 2025

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean !!
Stayed 1 night in Jan 2025

6/10 Okay

Steve

Travelled with partner
Had to change room after first night. Large HVAC units right outside made first room too noisy. Second room quieter but tub did not drain, phone did not work and several electrical outlets did not work.
Stayed 4 nights in Jan 2025

8/10 Good

Kwadwo

Stayed 3 nights in Jan 2025