See all properties

SureStay Plus Hotel by Best Western Reno Airport

2.5 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Reno Airport

Lobby
BBQ/picnic Area
Lobby
Breakfast and dinner served
Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed) | Bathroom | Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1981 Terminal Way, Reno, NV, 89502
  • Place, Grand Sierra Resort Casino
    ‪3 min drive‬
  • Place, Truckee River
    ‪3 min drive‬
  • Place, Peppermill
    ‪4 min drive‬
  • Airport, Reno, NV (RNO-Reno-Tahoe Intl.)
    ‪8 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | Premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessibility - 1 King, Roll-in Shower, Nonsmoking

Premium bedding, blackout curtains, iron/ironing board

Accessibility - 1 King, Roll-in Shower, Nonsmoking

  • Sleeps 2

View all photos for 2 queen beds, nonsmoking

Premium bedding, blackout curtains, iron/ironing board

2 queen beds, nonsmoking

  • Sleeps 4

View all photos for Accessibility - 2 Queen, Roll-in Shower, Nonsmoking

Premium bedding, blackout curtains, iron/ironing board

Accessibility - 2 Queen, Roll-in Shower, Nonsmoking

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed) | Premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Premium bedding, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Comfort Inn & Suites Airport
Reno/Tahoe Airport
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,014 reviews
The price is €101
includes taxes & fees
7 Jun - 8 Jun
Comfort Inn & Suites Airport

About this property

SureStay Plus Hotel by Best Western Reno Airport

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a conference centre and a seasonal outdoor pool. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Reno Airport offers 265 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

39-inch flat-screen televisions come with cable channels and pay-per-view films. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of SureStay Plus Hotel by Best Western Reno Airport's great location. During your stay, you'll be within walking distance of Grand Sierra Resort Casino. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Plaza Court
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include 9 meeting rooms, a conference centre and a computer
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 4-minute drive from Reno-Sparks Convention Center and a few minutes from National Automobile Museum
  • Free airport shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
SureStay Plus Hotel by Best Western Reno Airport offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4400 square feet (409 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Reno Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This Reno hotel is smoke free.

Plaza Court – This restaurant specialises in American cuisine and serves breakfast and dinner.
Crosswinds – On-site bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 18 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crosswinds
  • Plaza Court

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 9 meeting rooms
  • Computer station
  • Conference centre (4,400 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 18.00 per day
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

SureStay Plus Reno Airport

SureStay Plus Hotel Best Western Reno Airport

SureStay Plus Best Western Reno Airport

SureStay Plus Reno Airport Plaza Hotel

SureStay Plus Hotel

SureStay Plus Reno Airport Plaza

SureStay Plus

Airport Plaza Hotel Reno

Airport Plaza Reno

SureStay Plus Hotel Reno Airport

Airport Plaza Hotel

SureStay Plus Hotel by Best Western Reno Airport

Best Western Plus Airport Plaza Hotel

SureStay Plus Hotel Reno Airport by Best Western

Best Western Airport Plaza Hotel

Surestay Plus By Reno Reno

SureStay Plus Reno Airport Plaza Hotel

SureStay Plus Hotel by Best Western Reno Airport Reno

SureStay Plus Hotel by Best Western Reno Airport Hotel

SureStay Plus Hotel by Best Western Reno Airport Hotel Reno

SureStay Plus Hotel by Best Western Reno Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 655 out of 1522 reviews
Rating 8 - Good. 430 out of 1522 reviews
Rating 6 - Okay. 255 out of 1522 reviews
Rating 4 - Poor. 103 out of 1522 reviews
Rating 2 - Terrible. 79 out of 1522 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Shaun

Stayed 1 night in Mar 2026

8/10 Good

Jeffrey

Stayed 1 night in Feb 2026

4/10 Poor

Kelli

Liked: Cleanliness, staff & service
Leaking roof, outdated rooms and bedding
Stayed 1 night in Feb 2026

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Clean room, great shuttle service friendly staff
Stayed 1 night in Feb 2026

4/10 Poor

Scot

Stayed 1 night in Feb 2026

10/10 Excellent

Jill

Stayed 1 night in Feb 2026

6/10 Okay

Dan

the piloows were horrible. They were too rounded when they need to be flatter .
Stayed 1 night in Feb 2026

6/10 Okay

Marc

Travelled with group
Liked: Amenities
Room under construction
Stayed 1 night in Feb 2026

6/10 Okay

Dave, Prescott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. This was our second stay at this hotel. The first stay was not so bad but this will be our last stay. The bed was very lumpy and worn out , as was the carpet. The whole place could use an update.
Stayed 1 night in Feb 2026

8/10 Good

james

Stayed 1 night in Feb 2026

8/10 Good

Barnett

Stayed 1 night in Feb 2026

6/10 Okay

michael

Stayed 1 night in Feb 2026

10/10 Excellent

Jana

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was comfortable and service was great
Stayed 1 night in Feb 2026

10/10 Excellent

Darin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean
Stayed 5 nights in Feb 2026

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service
Friendly, helpful staff; easy, on demand shuttle to RNO, and clean rooms. Great option for a very inexpensive stay near the airport
Stayed 2 nights in Feb 2026

10/10 Excellent

Sylvia

Stayed 1 night in Feb 2026

4/10 Poor

Oliver

Travelled with partner
Disliked: Amenities, property conditions & facilities
tv didn’t work, internet didn’t work, meth heads hanging out and smoking in the hallway. Don’t bring your kids here. They also claim pet friendly without any mention of an additional fee. So when I had that dropped on me on arrival it felt a bit sleazy. I understand there being a fee, but not mentioning it until arrival is pretty annoying.
Stayed 2 nights in Feb 2026

6/10 Okay

Dana

Stayed 1 night in Feb 2026

6/10 Okay

Tiffany

Disliked: Property conditions & facilities
Fine hotel. Internet did not work.
Stayed 1 night in Feb 2026

10/10 Excellent

Heather

Stayed 1 night in Feb 2026

10/10 Excellent

Alberto

Stayed 1 night in Feb 2026

6/10 Okay

Christy

Liked: Cleanliness, amenities
There was a major snowstorm so most of the staff did not show up, I do understand that was beyond their control. The shower in my room did not function the staff did not seem to care.
Stayed 1 night in Feb 2026

10/10 Excellent

Eric

Stayed 3 nights in Feb 2026

6/10 Okay

Sara

It could use
Stayed 1 night in Feb 2026

6/10 Okay

Mariusz

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Room was ok for a price. HVAC unit was running all night long, unable to adjust to run well. Front desk staff was running around like in emergency. They called us at 10:00pm (we were already asleep, since we had early flight) and asked to come to them to sign the paperwork that I already signed (they apparently lost it). Consider piling more experienced crew for night shift)
Stayed 1 night in Feb 2026