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Best Western Plus Richmond Airport Hotel

2.5 star property

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Coffee service
Lobby
Exterior
Business centre
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5300 Airport Square Ln, Sandston, VA, 23150
  • Place, White Oak Village
    ‪1 min drive‬
  • Place, Seven Pines National Cemetery
    ‪4 min drive‬
  • Place, Dorey Park
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(66 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(84 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Richmond Airport Hotel

A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Best Western Plus Richmond Airport Hotel offers 119 accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Richmond Airport Hotel. During your stay, you'll be within walking distance of White Oak Village. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 9 minutes by car from Broad Street and 11 minutes from Greater Richmond Convention Center
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Richmond Airport Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 441 square feet (41 square metres) and includes conference space. An area shuttle within 2 miles and A roundtrip airport shuttle (available on request) are free. The business-friendly Best Western Plus Richmond Airport Hotel also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Sandston hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 miles
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 441 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Plus Richmond Airport Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 29 May and close on 30 September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 520 out of 1417 reviews
Rating 8 - Good. 339 out of 1417 reviews
Rating 6 - Okay. 223 out of 1417 reviews
Rating 4 - Poor. 164 out of 1417 reviews
Rating 2 - Terrible. 171 out of 1417 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ayanna

Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great service and location as always.
Stayed 1 night in Dec 2025

10/10 Excellent

Brent

Stayed 1 night in Dec 2025

10/10 Excellent

Ken SR.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great the location near the airport in Richmond area was excellent l have stayed on broad Street and in laplata md they don't compare to the one near airport in Richmond va.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shay

Stayed 1 night in Dec 2025

2/10 Terrible

John

Stayed 1 night in Dec 2025

10/10 Excellent

Shay

Stayed 1 night in Dec 2025

10/10 Excellent

Robert, Richmond

Stayed 2 nights in Dec 2025

6/10 Okay

Virgil

Liked: Staff & service
Disliked: Cleanliness
Common areas dirty
Stayed 1 night in Dec 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Breakfast was good. The property was close to major thoroughfare and was satisfactorily maintained. I would stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Erica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I stayed one night and was very satisfied. The rooms were clean, and the front desk staff was excellent. Breakfast was well prepared, organized, and very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Virgilio

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Dec 2025

8/10 Good

Jose

Stayed 1 night in Dec 2025

4/10 Poor

Yitzchock

Business traveller
Disliked: Amenities
The room had a roach problem!!
Stayed 5 nights in Dec 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast food offeringswere awful. Poor waffle mix (untasty) and the yogurt machine hadnt been cleaned. no healthy options.
Stayed 1 night in Dec 2025

10/10 Excellent

Devin

Stayed 1 night in Oct 2025

6/10 Okay

Stefan

Business traveller
Disliked: Cleanliness
In the room refrigerator don't work. At breakfast coffee machine was out of
Stayed 1 night in Dec 2025

8/10 Good

Allen

Liked: Cleanliness
Stayed 1 night in Dec 2025

2/10 Terrible

Rachel

Disliked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Devin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Stayed 2 nights in Dec 2025

2/10 Terrible

Raymond, Waynesboro

Stayed 1 night in Dec 2025

10/10 Excellent

Kathleen

Stayed 1 night in Dec 2025

4/10 Poor

Christine

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice upon checking- My room was horrible and worn out. The carpet was old and coming apart from seems, walls and transitional spaces. The breakfast was not much with a dirty dining room. The whole hotel just seemed dirty. Also seemed they allow homeless to warm up inside, which is nice but did not look good with added info from above. People that stay there are not favorable. Loitering outdoors, police, etc. my bed was very basic,and not too comfortable. I will never stay here again but grateful.
Stayed 1 night in Dec 2025

8/10 Good

Ramon

Stayed 1 night in Dec 2025