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Courtyard by Marriott Richmond Northwest

3.0 star property

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Lobby lounge
Property amenity
View from property
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Parking included
  • Laundry

Explore the area

View in a map
3950 Westerre Pkwy, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Henrico Doctors' Hospital
    ‪7 min drive‬
  • Place, University of Richmond
    ‪11 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(14 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(36 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Richmond Northwest

Suburban hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Weekly housekeeping is available.
Courtyard by Marriott Richmond Northwest offers 154 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Richmond Northwest. During your stay, you'll be close to Short Pump Town Center. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Virginia Hospital & Health and a few minutes from Elk's Lodge
  • Cats and dogs welcome for a fee
Courtyard by Marriott Richmond Northwest offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1927 square feet (179 square metres) and includes conference space. Courtyard by Marriott Richmond Northwest also features a terrace, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 3-star Richmond hotel is smoke free.

The Bistro – This bistro specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,927 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Northwest Hotel Richmond
Courtyard Marriott Northwest Richmond
Courtyard Marriott Richmond Northwest
Courtyard Northwest
Courtyard Northwest Richmond
Courtyard Richmond Marriott
Courtyard Richmond Northwest
Marriott Richmond Northwest
Courtyard Marriott Richmond Northwest Hotel
Richmond Courtyard Marriott
Courtyard By Marriott Richmond Northwest Hotel Richmond
Courtyard by Marriott Richmond Northwest Hotel
Courtyard by Marriott Richmond Northwest Richmond
Courtyard by Marriott Richmond Northwest Hotel Richmond

Courtyard by Marriott Richmond Northwest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 466 out of 828 reviews
Rating 8 - Good. 228 out of 828 reviews
Rating 6 - Okay. 74 out of 828 reviews
Rating 4 - Poor. 29 out of 828 reviews
Rating 2 - Terrible. 31 out of 828 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Stayed 1 night in Aug 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Stayed 1 night in Aug 2025

10/10 Excellent

Delita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing !!!! Very relaxing and clean !!
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updates
Stayed 1 night in Jul 2025

8/10 Good

Homer

Stayed 2 nights in Jul 2025

6/10 Okay

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Generally ok

Stayed 1 night in Jul 2025

4/10 Poor

Jacqueline

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the fact of remodeling of the hotel. laundry just terrible
Stayed 3 nights in Jul 2025

8/10 Good

walter

Stayed 2 nights in Jul 2025

8/10 Good

harold

Stayed 4 nights in Jul 2025

8/10 Good

Shawn, Chandler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite older but renovated property. Priced accordingly. Easy shopping and dining nearby if needed, not walking distance but within a mile or two.
Stayed 1 night in Jul 2025

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
You can tell the staff genuinely cares about creating a great guest experience. The service was outstanding. My room was very comfortable, and I loved the glassed-in shower and thoughtful layout. The hotel is also in a great location, with plenty of dining and entertainment options nearby. The price was very reasonable for the quality. Well done, and thank you for making my stay so enjoyable. – Fritz Alders
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

10/10 Excellent

Gabrielle

Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relaxing, SLEPT WELL
Stayed 1 night in Jun 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 days to spend family time in richmond. Worked out well with having a suite, and walk out patio! Room was modern and comfortable. Beds are good, a little softer would be good.
Sunset from 302
Stayed 4 nights in Jun 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, amenities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

LORELEI, Florence

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location, nice staff
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Jun 2025

10/10 Excellent

mark

Stayed 1 night in Jun 2025

8/10 Good

LORELEI, Florence

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very kind, helpful, courteous staff.
Stayed 1 night in Jun 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

maitree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Sheila

Disliked: Cleanliness, amenities, property conditions & facilities
The stall shower was ridiculously made; one door doesn’t open at all; other is narrow plus shower stall dirty. The pillows and mattress awfully soft. Marriott Courtyard doesn’t give u fresh towels until your 5th day! Truly unacceptable for a high end courtyard. Would not recommend.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness

New management needed

Had the unexpected rude interaction with the floor manager been normal oppose to aggressively belligerent i would have given 4 stars. Everyone was nice and acoomadating there. I asked one simple question for clarification and maybe she was having a bad day but she went into a ghetto unprofessional rant til i still calmly explained i was a gold member and began recording then she understood my simple question and became sooo nice. Never experienced that ay any Marriot or other hotel for that matter. Especially since it wasn't a question that even warrented any sort of offense to be taken...🤔
Stayed 14 nights in May 2025