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Courtyard by Marriott Richmond Northwest

3.0 star property

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Photo gallery for Courtyard by Marriott Richmond Northwest

Exterior
Breakfast and dinner served, American cuisine
View from property
Lobby
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
3950 Westerre Pkwy, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪4 min drive‬
  • Place, Elk's Lodge
    ‪5 min drive‬
  • Place, Bowlero West End
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(15 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(38 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Richmond Northwest

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Weekly housekeeping is available.
Courtyard by Marriott Richmond Northwest offers 154 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Richmond Northwest. During your stay, you'll be close to Short Pump Town Center. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Short Pump Town Center and 12 minutes from University of Richmond
  • Cats and dogs welcome for a fee
Courtyard by Marriott Richmond Northwest offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1927 square feet (179 square metres) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at Courtyard by Marriott Richmond Northwest. Free self parking is available.

This 3-star Richmond hotel is smoke free.

The Bistro – This bistro specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 1,927 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Northwest Hotel Richmond
Courtyard Marriott Northwest Richmond
Courtyard Marriott Richmond Northwest
Courtyard Northwest
Courtyard Northwest Richmond
Courtyard Richmond Marriott
Courtyard Richmond Northwest
Marriott Richmond Northwest
Courtyard Marriott Richmond Northwest Hotel
Richmond Courtyard Marriott
Courtyard By Marriott Richmond Northwest Hotel Richmond
Courtyard by Marriott Richmond Northwest Hotel
Courtyard by Marriott Richmond Northwest Richmond
Courtyard by Marriott Richmond Northwest Hotel Richmond

Courtyard by Marriott Richmond Northwest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 852 reviews
Rating 8 - Good. 232 out of 852 reviews
Rating 6 - Okay. 78 out of 852 reviews
Rating 4 - Poor. 31 out of 852 reviews
Rating 2 - Terrible. 32 out of 852 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Ariana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night while passing through. Stayed here in 2023 & loved It, however this time around was a completely different experience. I checked in late at night and was leaving early the next day, but I couldn’t sleep. The mattress was terrible. The room and bathroom were extremely outdated and had a broken tub, dirty carpets. The room had a smoke smell. The AC was barely working. Definitely wouldn’t stay here a third time.
Stayed 1 night in Dec 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, especially Minnie at the front desk. Nice clean hotel. Easy in and out.
Stayed 4 nights in Dec 2025

8/10 Good

TaShieka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! They had just renovated the space within a month, but I did not have a phone line nor did I have a remote. The bed wasn’t the most comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Courtyard by Marriott always exceeds my expectations.
Stayed 2 nights in Dec 2025

10/10 Excellent

Felicia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at several Courtyard by Marriott locations and have found them to be far superior to many other high end facilities.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Clean room, super friendly staff—great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy, Evanston

Stayed 5 nights in Nov 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I was very pleased with my room. However if the hotel isn’t going to offer free coffee in the lobby (like every other hotel does) then you better make sure your Bistro is open and fully operational which is wasn’t the entire time Inwas there. And the gal there was RUDE
Stayed 4 nights in Nov 2025

10/10 Excellent

Kirsten

Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Celena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Clark, Henrico

Stayed 2 nights in Nov 2025

10/10 Excellent

Jung-Bum

Stayed 2 nights in Nov 2025

6/10 Okay

Eric Anthony

Stayed 2 nights in Nov 2025

4/10 Poor

Lisa

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
First time i was disappointed with a Marriott hotel, I've stayed at several other Marriott's and this was first time I was charged to park my car in the parking areas of the hotel, and told they were adding $20 on my card, that would be retuned at end of stay. The beds are also very hard, i did not get a very good nights sleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was wonderful!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Xuanle

Stayed 1 night in Nov 2025

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 1 night in Nov 2025

10/10 Excellent

Glenna

Stayed 3 nights in Nov 2025

10/10 Excellent

Zyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice
Stayed 1 night in Oct 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

10/10 Excellent

Sang-Ae

Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice property very clean. Main entrance was under construction and closed. Inadequate signage to direct you where to go to check in when arriving. Needs to be more pronounced with a large (lit up) enter here sign at night. Other than that a very pleasant stay.
Stayed 1 night in Oct 2025

2/10 Terrible

SERITA

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled wet. The shower had roaches.
Stayed 1 night in Oct 2025

8/10 Good

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Savannah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025