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Delta Hotels by Marriott Richmond Downtown

3.5 star property

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Photo gallery for Delta Hotels by Marriott Richmond Downtown

Room, 2 Double Beds | Property amenity
Exterior
Studio, 1 King Bed with Sofa bed | Premium bedding, Select Comfort beds, in-room safe, desk
Meeting facility
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
555 E Canal Street, Richmond, VA, 23219
  • Place, Broad Street
    ‪6 min walk‬
  • Place, The National
    ‪8 min walk‬
  • Place, Virginia Commonwealth University
    ‪9 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds

9.4 out of 10
Exceptional
(46 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, River View

Executive Suite, 1 King Bed with Sofa bed, River View | Premium bedding, Select Comfort beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, River View

8.0 out of 10
Very good
(5 reviews)
  • River view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, River View

Junior Suite, 1 King Bed with Sofa bed, River View | Premium bedding, Select Comfort beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, River View

8.0 out of 10
Very good
(3 reviews)
  • River view
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • River view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Premium bedding, Select Comfort beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Delta Hotels by Marriott Richmond Downtown

2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Delta Hotels by Marriott Richmond Downtown offers 298 accommodations with a safe and complimentary bottles of water. Select Comfort beds feature premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Delta Hotels by Marriott Richmond Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Broad Street. Enjoy features like free WiFi in public areas and a free area shuttle, plus 2 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of Broad Street and Allianz Amphitheater at Riverfront
  • Free local-area shuttle service
  • Pets welcome for a fee
Delta Hotels by Marriott Richmond Downtown offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 13005 square feet (1208 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Delta Hotels by Marriott Richmond Downtown. A free area shuttle within 2.00 mi is available. For a fee, parking is available.

This 3.5-star Richmond hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9:00 AM.
Delta Hotels by Marriott Richmond Downtown has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 2 mi
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: USD 10 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • 13,005 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 18.00 per person
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Richmond Downtown
Delta Hotels Richmond Downtown Hotel
Crowne Plaza Richmond Downtown Hotel Richmond
Richmond Crowne Plaza
Crowne Plaza Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown
Crowne Plaza Richmond Downtown
Delta Hotels by Marriott Richmond Downtown Hotel
Delta Hotels by Marriott Richmond Downtown Richmond
Delta Hotels by Marriott Richmond Downtown Hotel Richmond

Delta Hotels by Marriott Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 652 out of 1001 reviews
Rating 8 - Good. 197 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Peg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Reception attendant was excellent! She helped me with a problem and did so with kindness and professionalism. I wish I had her name. This was a bit after 9 PM on Thanksgiving Day.
Stayed 1 night in Nov 2025

10/10 Excellent

NIKKI

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Plenty of towels and toiletries. The water pressure was spot on even while parts of the hotel are under construction. Breakfast was fresh and plentiful. The staff was courteous and knowledgeable. Check out was a breeze. Will return and bring others.
Stayed 2 nights in Nov 2025

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities
Stayed 2 nights in Nov 2025

4/10 Poor

David

Business traveller
Liked: Cleanliness, staff & service, amenities
felt like I was closed in
Stayed 1 night in Nov 2025

10/10 Excellent

Henry

Stayed 1 night in Nov 2025

10/10 Excellent

Madison

Stayed 2 nights in Nov 2025

10/10 Excellent

Misha

Stayed 3 nights in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
The room was beautiful and wonderful, entirely. The hotel was also very well appointed. The staff was helpful and friendly, and the restaurant served a wonderful dinner for us the night we arrived. We had a very pleasant, but unfortunately short, stay and look forward to staying with you again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Shaya

Stayed 1 night in Nov 2025

8/10 Good

Younis

Stayed 1 night in Nov 2025

2/10 Terrible

Romel

Stayed 1 night in Nov 2025

10/10 Excellent

Janice

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience of the local shuttle which is available for up to 2 miles in the city. Gary and the morning gentleman drove us to a lovely restaurant for dinner and then suggested where to go for breakfast. Called for a return trip back to hotel and both times they were picking us up in minutes. Both were very personable. Thanks guys again.
Stayed 1 night in Nov 2025

2/10 Terrible

Navish

Disliked: Cleanliness, amenities
I did not appreciate the fact that this hotel treated me as "less" just because I booked through Expedia. The room that I originally booked was not given to me. One of the ladies at the front desk was very unpleasant. I definitely would not stay here again. This is the only hotel off of Expedia in which the hotel did not give me the room I booked (king room). I'm not sure if it was discrimination or what, but I felt very unwelcome.
Stayed 2 nights in Nov 2025

10/10 Excellent

John Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 6 nights in Nov 2025

10/10 Excellent

Gewan

Liked: Cleanliness, staff & service, amenities
Staff was extremely helpful and courteous. The room was absolutely amazing!
Stayed 1 night in Nov 2025

2/10 Terrible

Wilmequa

Stayed 1 night in Oct 2025

10/10 Excellent

Ehren

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth, Alvord

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, very comfortable bed, nice restaurant and bar inside, very friendly staff, safe neighborhood
Stayed 5 nights in Nov 2025

2/10 Terrible

Jake

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
As I was checking in, the van driver for the hotel walked in and yelled that someone was sitting in my truck parked out front. There was no one in my truck..he just wanted me to move. Ridiculous. Later the driver lied to my spouse and I saying that he said “someone was looking in my truck window” not someone was sitting in it.
Stayed 1 night in Nov 2025

8/10 Good

William, Florence

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly. Room was spotless. I would definitely go back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Shiloh

Stayed 1 night in Nov 2025