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SpringHill Suites Chester

2.5 star property

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Photo gallery for SpringHill Suites Chester

Property amenity
Exterior
Lobby
Lobby
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Housekeeping
  • Gym

Explore the area

View in a map
12301 REDWATER CREEK ROAD, Chester, VA, 23831
  • Place, Parker's Battery Park
    ‪18 min walk‬
  • Place, Greater Richmond Convention Center
    ‪16 min drive‬
  • Place, Short Pump Town Center
    ‪32 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(28 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(35 reviews)
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Lobby
Courtyard by Marriott Richmond Chester
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 507 reviews
The price is €128
includes taxes & fees
21 Dec - 22 Dec
Courtyard by Marriott Richmond Chester

About this property

SpringHill Suites Chester

Art Deco hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities. Housekeeping is available on request.
SpringHill Suites Chester offers 122 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 50-inch LED televisions come with premium cable channels, first-run films and pay-per-view films. This accommodation has kitchenettes with microwaves. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at SpringHill Suites Chester. During your stay, you'll be within walking distance of Parker's Battery Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 4-minute drive from Parker's Battery Park and a few minutes from The Lazy Daisy
SpringHill Suites Chester offers its guests an indoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre, 6 meeting rooms, and coworking spaces. Free breakfast is served daily. The business-friendly SpringHill Suites Chester also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Art Deco Chester hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2022
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:30 AM to 8:30 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SpringHill Suites Chester Hotel
SpringHill Suites Chester Chester
SpringHill Suites by Marriott Chester
SpringHill Suites Chester Hotel Chester

Reviews

SpringHill Suites Chester Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 469 out of 694 reviews
Rating 8 - Good. 121 out of 694 reviews
Rating 6 - Okay. 58 out of 694 reviews
Rating 4 - Poor. 20 out of 694 reviews
Rating 2 - Terrible. 26 out of 694 reviews

Reviews

10/10 Excellent

Tristan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
W
Stayed 1 night in Sep 2025

10/10 Excellent

James-Robert

Stayed 1 night in Sep 2025

8/10 Good

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to where I needed to go. There were a lot of place to eat in the area. Also, the staff was really nice.
Stayed 1 night in Sep 2025

6/10 Okay

Jania, Bear

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Staff not accommodating no sense of urgency in assisting guests. Shower was clearly not cleaned. Dead bugs in the hallway for days- Too many issues to name
Stayed 2 nights in Aug 2025

6/10 Okay

Suchwinder

Liked: Staff & service
Disliked: Cleanliness
Front desk is friendly, but the room isn’t as clean. The sofa was dirty, so was the bed sheets, and lots of hair from other people all over towels. There was a spider as well. Overall it is workable to stay but for the price and being told it was ready hours before our regular check in, but still was dirty was disappointing.
Stayed 1 night in Sep 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Dianna

Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Adriana

Stayed 1 night in Aug 2025

2/10 Terrible

demetria

Liked: Cleanliness
Disliked: Staff & service

Not worth the price

The hotel was new and pricey. I spent the extra dollars because it was newer. Well, new was not great. The pressure on the shower head was weak. I had to take a shower on the 3 head setting to get distance with the water. The heat level was low. I contacted the front desk and no one answered. Mind you I checked in the hotel at 1am. He was in the lobby reading when I walked in. The air conditioner is a wall unit (why) in a newer hotel. I heard the air condition re-loading water all night and it didn't even cool the room. The mirror in the bathroom is modern but gives out low light. Cool features need to be practical. For the price of the hotels compared to others in the area was high for mediocre amenities.
Stayed 1 night in Aug 2025

4/10 Poor

Ebony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed Traveler

I have staryed at several Slring Hill Suites while traveling. This was the worst in terms of cleanliness. There were smeared brown spots that seemed like dried up feces on the couch. Sticky splotches were on the inside barhroom sloding door, wall by the refrigerator, and above ghe dresser by the tv. The blinds looked as if someone clawed them. The shower also had stains that could not be cleaned with soap. Picture's are included. I spoke to the night time associate who said she would let the the housekeeping manager know. They were sold out, but said my room would be deep cleaned the next day. I said we'd be leaving between 9 a.m. and 10 a.m. We returned around 6 and our room had not been touched. No one followed up with us. Upon checkout, no one asked how our stay was either. I usually dont complain, but this was unacceptable as I was teaveling with a toddler. Save your money and stay elsewhere.
Stayed 2 nights in Aug 2025

6/10 Okay

Bernard, Cameron

Liked: Cleanliness, property conditions & facilities
Could not hookup my firestick too the tv
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Not bad. Housekeeping had not wiped down bedside tables, sofa stained, bathroom not top notch clean. Front desk staff helpful, but limited supplies for after hours. Convenient location.
Stayed 1 night in Aug 2025

10/10 Excellent

Leroy

Stayed 1 night in Aug 2025

2/10 Terrible

Tia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’ve given them a couple chances now. The first time all of my sheets were damp when I called the front desk and asked them if they could replace them they told me I could come downstairs and grab new ones versus them bringing them that’s fine i did that. The second time my water was cold in the shower and it also did not drain correctly. This last time really took the cake when I initially walked into my room, there was dried urine on the toilet (a lot of of it) that I had to clean myself like how do you miss that when cleaning a room?? This will be the last time that I stay there.
Stayed 2 nights in Aug 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was nice. The staff were friendly and my room was clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Stayed 4 nights in Aug 2025

8/10 Good

Georgianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, convenient, good Mexican restaurant near hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Colin

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Not as good as the rating. Seems like a typical hotel but the smell of smoke and general blaise-ness about the place makes me wonder why is has such decent rating.
Stayed 1 night in Aug 2025

8/10 Good

Peter

Travelled with family
Liked: Property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Tahja

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Did not receive adequate service; the associate at the front desk was unaccommodating and lacked a hospitable demeanor.
Stayed 1 night in Aug 2025

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and affordable

This hotel was in a very convenient location for us as we travelled from NJ to Myrtle Beach. We stopped here for the night to split our trip in half. The hotel was clean and modern. The staff was very nice. Breakfast was good- not a huge variety but enough. It was hot and tasted good. The hotel had a little bit of a weird smell- which I often encounter in hotels- this was probably the only negative thing about our stay.
Stayed 1 night in Aug 2025

6/10 Okay

Naga

Liked: Property conditions & facilities
Everything was good except some smell in the room
Stayed 1 night in Aug 2025