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Hotel Lagoon

3.5 star property
VIP Access

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Photo gallery for Hotel Lagoon

Superior Double Room, 1 Queen Bed | Down duvets, minibar, in-room safe, desk
Lobby sitting area
Exterior
Restaurant
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Kilometer 13 + 800, Vía JMC - Vereda El Tablazo, Rionegro, Antioquia
  • Place, Zona E
    ‪18 min walk‬
  • Place, Our Lady of Chiquinquirá Parish
    ‪6 min drive‬
  • Place, Complex Llanogrande Shopping Center
    ‪7 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Down duvets, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Double Beds, Lake View (Twin)

Superior Double Room, 2 Double Beds, Lake View (Twin) | Down duvets, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds, Lake View (Twin)

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Queen Bed

Superior Double Room, 1 Queen Bed | Down duvets, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Down duvets, minibar, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(11 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room

Down duvets, minibar, in-room safe, desk

Room

  • 40 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Down duvets, minibar, in-room safe, desk

Room

  • 45 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Down duvets, minibar, in-room safe, desk

Room

  • 70 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Lake View

Suite, 1 King Bed with Sofa bed, Lake View | Down duvets, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 Queen Bed, Lake View

Superior Double Room, 1 Queen Bed, Lake View | Down duvets, minibar, in-room safe, desk

Superior Double Room, 1 Queen Bed, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room, 2 Bathrooms

Family Quadruple Room, 2 Bathrooms | Down duvets, minibar, in-room safe, desk

Family Quadruple Room, 2 Bathrooms

  • Ocean view
  • 71 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Junior Twin Room, Multiple Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Hotel Lagoon

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Hotel Lagoon offers 109 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Lagoon. During your stay, you'll be within walking distance of Zona E. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and a playground
  • Just a 2-minute drive from Zona E and a few minutes from Our Lady of Chiquinquirá Parish
  • Dogs welcome for a fee (restrictions apply)
Hotel Lagoon offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 6 meeting rooms are available. The family-friendly Hotel Lagoon also features a terrace, a garden, and a picnic area. Free self parking is available.

This 3.5-star Rionegro hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Hotel Lagoon has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 79 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 80000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 7:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Lagoon Rionegro

Hotel Lagoon Rionegro

Lagoon Rionegro

Hotel Hotel Lagoon Rionegro

Rionegro Hotel Lagoon Hotel

Lagoon

Hotel Hotel Lagoon

Hotel Lagoon Hotel

Hotel Lagoon Rionegro

Hotel Lagoon Hotel Rionegro

Hotel Lagoon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 247 out of 348 reviews
Rating 8 - Good. 61 out of 348 reviews
Rating 6 - Okay. 20 out of 348 reviews
Rating 4 - Poor. 10 out of 348 reviews
Rating 2 - Terrible. 10 out of 348 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel and breakfast. All they are missing is a separate conditioner for your hair.
Stayed 1 night in Feb 2026

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

Alonso

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2026

10/10 Excellent

MARIA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Delicious food, attentive staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Clara

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and quiet rooms. Friendly staff. I loved the breakfast availability to take on a container if you have an very early departure. I got there at night and left when it was still dark. I missed on enjoying the outdoors areas. I will strongly recommend this place.
Stayed 1 night in Jan 2026

10/10 Excellent

Beth

Stayed 4 nights in Jan 2026

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 1 night in Jan 2026

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great breakfast buffet, beautiful outdoors, quit, and secure.
Stayed 2 nights in Jan 2026

10/10 Excellent

Cristina

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and food service in general is excellent. The property also has a ton of amenities. It was raining the majority of the time I was there, so I couldn't enjoy the services as much as I had hoped. Shower temperature was unreliable, unfortunately and the bathrooms are small, but otherwise it's a great property for travelers.
Stayed 3 nights in Jan 2026

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jan 2026

10/10 Excellent

Merlin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Miguel, Lantana

Stayed 1 night in Dec 2025

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities
>
Stayed 2 nights in Dec 2025

10/10 Excellent

Sherrianty

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you value a hotel that prioritizes cleanliness, service, and genuine atmosphere, Hotel Lagoon is a top-tier choice. It is a reliable, high-quality destination that I wouldn’t hesitate to return to.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2025

10/10 Excellent

ADRIAN

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 3 nights in Nov 2025

10/10 Excellent

Philippe

Stayed 2 nights in Dec 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service
The room was very clean and the bed very comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2025

2/10 Terrible

Shariq

Liked: Cleanliness
There was no hot water to shower with, they mentioned the pool is heated however wasn’t. For an upscale hotel and 300$ a night, it wasn’t the greatest experience. The staff are professional and attempted to resolve it but still didn’t. The shower entrance in room is glass also unsafe. Additionally the experience for what I paid was not worth it. The cold water made it an unpleasant stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness
Every thing is ok
Stayed 3 nights in Nov 2025

10/10 Excellent

Yamille

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nuestra suite bien preparada , espaciosa , con un a vista muy bonita . El personal de recepcion muy agradable y atento.
Stayed 1 night in Nov 2025

6/10 Okay

Laura Carolina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant food was subpar for being way above Colombian prices. You could tell it was frozen. Would not recommend the restaurant! However, the continental breakfast had a variety of choices, even though the food was still subpar.
Stayed 4 nights in Nov 2025

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Nov 2025

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Room was nice, no coffee/tea in rooms, which was the first time in any hotel I have been in not to offer that. You had to go down to the continental breakfast to grab a coffee and walk back up to your room? The continental breakfast was good, but no meat options, but lots of other good choices. Staff where friendly and could speak English. They were very helpful booking the shuttle to the airport, but there was a fee for the shuttle. Overall a good experience.
The lagoon
Grounds play area
The pool
Stayed 3 nights in Nov 2025