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Aparthotel

The West End Flats

4.5 star property

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Brewpub
Deluxe Apartment | Living area | 65-inch Smart TV with digital channels, Netflix, Hulu
BBQ/picnic Area
Front of property
Full-sized fridge, microwave, oven, stovetop

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
515 8th St SW, Roanoke, VA, 24016
  • Place, Jefferson Center
    ‪5 min walk‬
  • Place, Virginia Museum of Transportation
    ‪11 min walk‬
  • Place, Center in the Square
    ‪19 min walk‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪11 min drive‬

Room options

View all photos for Standard Apartment

1 bedroom, memory-foam beds, individually decorated

Standard Apartment

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Living area | 65-inch Smart TV with digital channels, Netflix, Hulu

Deluxe Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Apartment

Premium Apartment | Living area | 65-inch Smart TV with digital channels, Netflix, Hulu

Premium Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

The West End Flats

Along with a bar/lounge, this smoke-free aparthotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, gas grills and a vending machine are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a sitting area, while a Smart TV with digital channels and Netflix provide a bit of entertainment.
The West End Flats offers 24 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature memory foam mattresses. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Roanoke aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 65-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and a ceiling fan.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The West End Flats, you're just a quick walk from Shaftman Performance Hall. Free WiFi in public areas, free self-parking and a bar are available. Built in 1906, this luxury aparthotel has 24 apartments over 2 floors. This property offers pet-friendly amenities, such as an off-lead area. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a furnished balcony/patio
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Relax with a drink at the brewpub
  • Services include a concierge, luggage storage and a virtual front desk
  • Within a 10-minute walk of Shaftman Performance Hall and Jefferson Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
The West End Flats offers its guests barbecue grills, a vending machine, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The luxury The West End Flats also features laundry facilities, express check-out, and discounted use of a nearby fitness facility. Self parking is free.

This 4.5-star Roanoke aparthotel is smoke free.

A Few Old Goats Brewing – On-site brewpub.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Restaurants on site

  • A Few Old Goats Brewing

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Spices
  • Toaster

Dining

  • A bar/lounge

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • 65-inch Smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Outdoor areas

  • Fenced yard
  • Firepit
  • Fully-fenced
  • Furnished balcony/patio
  • Gas grill
  • Outdoor furniture

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 50 per pet per night (maximum USD 100 per stay)
  • Service animals exempt from fees
  • Off-leash area

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Front entrance ramp
  • No lift (single-level property)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Electrical adapters
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Mobile key entry
  • Restaurant dining guides
  • Vending machine
  • Virtual front desk

Location highlights

  • In a historical district
  • In an entertainment district
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near the airport

Things to do

  • Bicycle parking
  • Bicycle storage
  • Bicycle tours
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 24 units
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle storage
  • Built in 1906
  • Cleaning products are eco-friendly
  • Electric car charging station
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: USD 50 per pet, per night (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The West End Flats Roanoke
The West End Flats Aparthotel
The West End Flats Aparthotel Roanoke

The West End Flats Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 84 out of 109 reviews
Rating 8 - Good. 18 out of 109 reviews
Rating 6 - Okay. 2 out of 109 reviews
Rating 4 - Poor. 2 out of 109 reviews
Rating 2 - Terrible. 3 out of 109 reviews

9.6/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Masako

Stayed 2 nights in Jan 2026

10/10 Excellent

Elissa

Stayed 3 nights in Jan 2026

10/10 Excellent

Gail, Avon

Stayed 6 nights in Dec 2025

10/10 Excellent

Rick

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect and actually more than what we expected. We had been in the area had booked a room at a hotel but then we heard about West End Flats, we checked it out and we were very impressed. On the other hand, we had booked a hotel online and not really satisfied with it. We are, ordinary people, but we still like a room that is clean and does not have a horrible smell.It's just we had booked it in already checked in. It was too late to get reimbursement. It was worth the one time loss. You cannot compare the two places.We decided to stay and plan to go back in the future. Since our stay was only one night they probably had way more than we actually needed. Full kitchen, bathroom, living room and bedroom. We hope that will be available for us in the future. Please don't take our spot.Thank you very much. I was only allowed a five star rating, but this place is 10+++.
Stayed 1 night in Dec 2025

10/10 Excellent

Darriel

Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Stayed 1 night in Dec 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities
Rooms were quite large with nice amenities. Comfortable bed and very clean. Nice location and close to Jefferson Center. Will return there next time I stay in Roanoke.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

John, Roanoke

Liked: Cleanliness, property conditions & facilities
Room was exactly as described. Great location - fit my needs as needed
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities
Easy check in and check out. Great security. Huge tvs. Very clean.
Stayed 2 nights in Dec 2025

2/10 Terrible

Lois

Stayed 2 nights in Nov 2025

2/10 Terrible

Joseph

Booked for a single night while on a business trip to Roanoke. Spent less than 2 hours in the room listening to the neighbors party and have
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2025

8/10 Good

Corey

Stayed 2 nights in Nov 2025

10/10 Excellent

Heather

Stayed 1 night in Nov 2025

10/10 Excellent

Allison

Liked: Cleanliness, amenities
Clean room & spacious layout
Stayed 1 night in Nov 2025

10/10 Excellent

RONALD, Dandridge

Stayed 1 night in Nov 2025

8/10 Good

Joseph

Liked: Cleanliness, room comfort
I had a great experience here. Check-in was quick and easy through my phone, and parking was simple with a charging station available. The room was very clean and well-maintained, with a fully equipped kitchen and an in-unit laundry room. The bed was extremely comfortable, the sheets were soft, and the mix of firm and soft pillows made for a great night’s sleep. Temperature control worked perfectly, heating and cooling quickly when needed. The location was also convenient, with several stores and restaurants within walking distance. The building felt secure and quiet, and the staff were very responsive through text and checking in to make sure everything was going well. My only complaint was the bathroom. There was little to no body wash left, and it looked like an extra bottle from a previous guest had been left behind, so I bought my own. The towels were also on the cheaper side. I also noticed the vending machine only had beverages and needed a restock. Overall, the stay was absolutely worth the price. Better quality than other similar places I’ve stayed at. I’d definitely book again... Just bringing my own towels next time 😉.
Stayed 3 nights in Nov 2025

6/10 Okay

Tricia, Winston salem

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Safe but we were in basement room. Dark. Had to take bedroom lamp into living room to see. Overhead light extra bright .
Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, room comfort
Very nice and was very clean. !
Stayed 1 night in Nov 2025

10/10 Excellent

robert

Liked: Cleanliness, amenities
Clean. Spacious. Great stay! Brewery in same building!!
Stayed 1 night in Nov 2025

8/10 Good

Gabrielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I thought the unit was nice however there were some cleanliness issues, staining/what looked like mold on the shower curtain, and the towels were really flimsy and kinda cheap. I feel like with a few updates it could be even nicer but it was a fine place for a few days. Definitely a good location and was quiet.
Stayed 3 nights in Oct 2025

8/10 Good

Lori

Stayed 1 night in Oct 2025

10/10 Excellent

Lauren

Stayed 1 night in Oct 2025