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Tru By Hilton Roanoke Hollins

2.5 star property

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Photo gallery for Tru By Hilton Roanoke Hollins

Reception
Exterior
Room, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, in-room safe, blackout curtains, iron/ironing board
Fitness facility
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
8161 Gander Way, Roanoke, VA, 24019
  • Place, Hollins University
    ‪19 min walk‬
  • Place, Carvins Cove
    ‪4 min drive‬
  • Place, Valley View Mall
    ‪9 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(63 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, in-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Roanoke Hollins

Hotel with free breakfast, near Hollins University
This smoke-free hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
Tru By Hilton Roanoke Hollins offers 82 accommodations with a safe and a hairdryer. LED televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Roanoke Hollins. During your stay, you'll be close to Hollins University. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Hollins University and 8 minutes from Carvins Cove
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business centre. Tru By Hilton Roanoke Hollins also features a fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Roanoke hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Roanoke Hollins Hotel
Tru Hilton Hollins Hotel
Tru Hilton Roanoke Hollins
Tru Hilton Hollins
Tru By Hilton Roanoke Hollins Hotel
Tru By Hilton Roanoke Hollins Roanoke
Tru By Hilton Roanoke Hollins Hotel Roanoke

Reviews

Tru By Hilton Roanoke Hollins Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 617 out of 1022 reviews
Rating 8 - Good. 253 out of 1022 reviews
Rating 6 - Okay. 73 out of 1022 reviews
Rating 4 - Poor. 32 out of 1022 reviews
Rating 2 - Terrible. 47 out of 1022 reviews

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was a very pleasant experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and newish furniture. Great staff, great open lobby and fun games to play.
Stayed 1 night in Jul 2025

8/10 Good

Meganne

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Simon

Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Jun 2025

10/10 Excellent

Mary, Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice staff
Stayed 1 night in Jul 2025

6/10 Okay

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, the room, the staff were all great. Unfortunately, someone in one of the rooms next to us disregarded the hotel rules about being quiet between 10pm and 9am. Some guy @ 1:30am was talking VERY loud and obnoxious. He went for 20 minutes till had to call the front desk and ask them to come up and locate the guy and ask him to be quiet. It was the room right next to us. It was quiet until 3:20 when we heard a woman loudly saying in fear, "I'm sorry, I'm sorry!" We both jumped out of bed not knowing what was happening next door. Two minutes passed and we heard nothing. I have to believe other guests heard this woman also. We couldn't back to sleep for an hour after that, we were so shook up. It was a miserable night. We did tell the front desk staff about it the next morning and how disappointed we were. She said we could have changed rooms but who wants to go to another room at 3:30 in the morning? The front desk person said they would watch the video to see any activity on our floor or near our room and let us know. We asked about getting a reduction in our bill for all the inconvenience. She said the hotel would contact us but we had to go through Expedia to lodge a complaint since we booked through your company. Still would like a credit or a refund after a bad experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, room was very clean and friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and very clean place! :)
Stayed 1 night in Jun 2025

4/10 Poor

Kenneth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Noisy, poor breakfast, very limited space and staff too busy to be helpful. Will not stay at Tru Hilton again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and amazing. Loved breakfast
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Travelled with pets, Travelled with partner
The staff were very nice & friendly. For some unknown reason, all the hotels in the area were way overpriced. This hotel was $200+ which is much higher priced than what we would expect for its caliber.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All areas of the hotel were clean and front desk staff were friendly/helpful.
Stayed 2 nights in Jun 2025

2/10 Terrible

Brittany, Chester Springs

Stayed 1 night in Jun 2025

6/10 Okay

Christina

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the comfy chairs, colors, uplifting vibes of the hotel. I also loved easy the access to water& eco friendly vibes. What a great hotel! The staff was friendly and helpful too.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Stayed 1 night in Feb 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick checkin. Comfortable, quiet rooms. Would stay there again.
Stayed 1 night in May 2025

8/10 Good

Paul

Stayed 1 night in May 2025

10/10 Excellent

Patty, ASHEVILLE

Stayed 1 night in May 2025

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2025

2/10 Terrible

APRIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personable staff, great location right off the interstate. Easy drive to Roanoke.
Stayed 2 nights in May 2025