Mercure Manchester Norton Grange Hotel & Spa

4.0 star property

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Photo gallery for Mercure Manchester Norton Grange Hotel & Spa

Exterior
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Interior entrance
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Manchester Road, Castleton, Rochdale, England, OL11 2XZ
  • Place, Rochdale Canal
    ‪3 min walk‬
  • Place, Team Karting
    ‪3 min drive‬
  • Place, Tandle Hill Country Park
    ‪3 min drive‬
  • Airport, Manchester (MAN)
    ‪29 min drive‬

Room options

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Single Beds

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

Mercure Manchester Norton Grange Hotel & Spa

Victorian hotel with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Mercure Manchester Norton Grange Hotel & Spa offers 81 air-conditioned accommodations with a hairdryer and an iron/ironing board. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Naturel has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Mercure Manchester Norton Grange Hotel & Spa. During your stay, you'll be close to Heaton Park. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy international cuisine while dining at Pickwick Bar & Restaurant
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with facials, massages or body wraps at Spa Naturel
  • Amenities include newspapers, a front desk safe and locker space
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Boundary Park and 12 minutes from Heaton Park
Mercure Manchester Norton Grange Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

9 meeting rooms and coworking spaces are available. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Mercure Manchester Norton Grange Hotel & Spa. Free self parking is available. A complete renovation of Mercure Manchester Norton Grange Hotel & Spa was completed in August 2024.

This Victorian Rochdale hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Pickwick Bar & Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pickwick Bar & Restaurant

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages

Business services

  • 9 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Magnifying mirror
  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1876
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Printer
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12 per person
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • In-room safe fee: GBP 25 per day
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Norton Grange
Mercure Manchester Norton
Mercure Manchester Norton Grange
Mercure Manchester Norton Grange Hotel
Mercure Manchester Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Rochdale
Mercure Norton
Mercure Norton Grange Manchester
Norton Grange Hotel Manchester
Norton Grange Mercure
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel Spa
Mercure Manchester Norton Grange Hotel & Spa Hotel
Mercure Manchester Norton Grange Hotel & Spa Rochdale
Mercure Manchester Norton Grange Hotel & Spa Hotel Rochdale

Mercure Manchester Norton Grange Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 985 reviews
Rating 8 - Good. 308 out of 985 reviews
Rating 6 - Okay. 157 out of 985 reviews
Rating 4 - Poor. 66 out of 985 reviews
Rating 2 - Terrible. 45 out of 985 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chris

Stayed 1 night in Oct 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was top notch except they had only one switched socket in the room which was inconvenient. Will stay there again
Stayed 3 nights in Oct 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding venue L, stayed over for a family wedding
Stayed 1 night in Oct 2025

10/10 Excellent

s

Stayed 1 night in Oct 2025

10/10 Excellent

Emiley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa was great place was brilliant
Stayed 2 nights in Oct 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Anneka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing little gem.

Well what an absolute treat this place was. My son and I travel for his sport and to be honest we tend to just book the cheapest place we can find as we’re hardly there. However, this time he asked for a pool to relax after his race. Norton Grange was only £20 more than the budget hotel I was going to book so I booked it. And I am so glad I did. Not one thing I could complain about. Yes it’s a little tired in places but it’s an older hotel, and to be expected but it’s easily the cleanest hotel I’ve stayed in. The room was absolutely amazing. Spacious and comfortable with everything we could possibly need. The pool was a tad chilly but we stumbled upon the Jacuzzi and WOW!! What an amazing facility. So relaxing and absolutely stunning to be open to the outside. Beautiful. We loved it. I was truly floored by how amazing the facilities are with prices so reasonable. We didn’t eat in the restaurant but could tell that it serves delectable food, it was packed. Staff are so friendly and helpful and when we asked if my son’s race bike could be kept inside for safety they didn’t bat an eyelid. They took it and stored it safely for us. We have since booked 3 more visits and will be our go to hotel when ever we race in Manchester in future. The option to pay for early check-in or even use of the facilities early would be great as what with practice and early starts we were so sad to not have more time to enjoy your beautiful hotel. We will be spreading the word.
Stayed 1 night in Oct 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely night away the hydro pool was so lovely and relaxing.
Stayed 1 night in Oct 2025

6/10 Okay

Julian

Liked: Property conditions & facilities
Stayed for 6 days.It was ok but be warned it is extremely noisy if there is an event on,and that was most nights whilst we were there.We couldn't find the hair drier as it was missing. looked on top of the wardrobe and found it thick with dust.Probably wouldn't visit again.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

From start to finish exceeded expectations

Will 100% stay here again, from the very start the staff were friendly and informative, the room nice and clean and super dark and quite at night: breakfast and spa/ swim facilities absolutely lovely!!!
Stayed 1 night in Oct 2025

6/10 Okay

Klaus

Business traveller
Liked: Cleanliness, property conditions & facilities
The fire alarm woke me up in the middle of the night. There were other loud noises during the night that disturbed my rest. Breakfast was mediocre.
Stayed 1 night in Oct 2025

8/10 Good

Ian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Class.

Lovely hotel, friendly staff. Very clean. Room was lovely, comfy bed, again really clean. TV needs upgrading/fixing though. Alot of old channels as if not been retuned for a long time. Spa was amazing. The Jacuzzi with open air element was spot on for the soul.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely relaxing stay

Spa amenities were lovely. Very clean and relaxing. Love the sauna pool that opens outside, was lovely just relaxing with the view and the other sauna and steam rooms were very well presented and clean.
Stayed 1 night in Sep 2025

6/10 Okay

chris

Travelled with family
Liked: Room comfort
Looking rather in need of a decent refurb, but for a very basic night away for a place to sleep this is ok. Breakfast is open late on Saturdays so not ideal for an early start
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Martin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Desperate in need of refurbishment.

Room was worn out. Floorboards creaked so badly we just laughed every time we had to move. Every aspect of the room needs a refurbishment. Couldn’t change the temp on the shower which is set at lukewarm and the pressure from it was like a watering can.
Stayed 1 night in Sep 2025

6/10 Okay

Huw

Stayed 1 night in Sep 2025

8/10 Good

Adam

Stayed 1 night in Sep 2025

4/10 Poor

Louis

Stayed 1 night in Sep 2025

6/10 Okay

Afra

Liked: Cleanliness, staff & service, amenities
Breakfast was ok. No wide selection of spreads and there was no lactose free milk. Very old building needs some refurbishing. Rooms not sound proof. Waken up by early check outs. Will not be returning
Stayed 1 night in Sep 2025

8/10 Good

Mo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Om
Stayed 2 nights in Jun 2025

6/10 Okay

Chloe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel itself has seen better days. All of the furniture in the room was worn, scratched
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel with great facilities
Stayed 2 nights in Aug 2025