2/10 Terrible
Jay
6 Jun 2025
When I entered the office no staff person was present. I used the phone by the swimming area to try and reach someone. I tried calling the 1-800 number. I was shouting "hello" and knocking on the counter. Finally someone came and checked me in. The parking lot did not appear safe with a lot of people milling around and the property appeared to be under construction with beams exposed. When I got to the room it smelled strongly of smoke and mustiness. I called the front desk but no answer. I decided to stay in the room despite all this because I was very tired. The mattress was so thin I could feel the metal supports underneath. In the morning I went to take a shower and there were bugs in my toiletries. They did not come with me! I took a video and photo of one of the bugs. I would like a refund please.
Jay
Stayed 1 night in Jun 2025