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SureStay Hotel by Best Western Rockdale

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Rockdale

Exterior
Pool
Exterior
Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast

Popular amenities

  • Room service
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
381 North U.S. Highway 77, Rockdale, TX, 76567
  • Kay Theatre
    ‪3 min drive‬
  • Rockdale International and Great Northern Railroad Depot and Museum
    ‪3 min drive‬
  • Granger Lake
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Rockdale

Hotel in Rockdale with free breakfast and 24-hour front desk
This hotel features a restaurant, coffee/tea in a common area and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
SureStay Hotel by Best Western Rockdale offers 41 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Cable televisions are provided. Fridges and microwaves are provided.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at SureStay Hotel by Best Western Rockdale, you'll be close to Kay Theatre. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes mini golf
  • Just a 3-minute drive from Rockdale International and Great Northern Railroad Depot and Museum and a few minutes from Kay Theatre
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Rockdale. Self parking is free. You'll have access to the outdoor pool at a partner property. A complete renovation of SureStay Hotel by Best Western Rockdale was completed in November 2021.

Smoking is allowed in designated areas at this Rockdale hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.
SureStay Hotel by Best Western Rockdale has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Mini golf
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Renovated entire property - November 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during April, May and June:
  • Business centre
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 176 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Rockdale
Americas Best Value Inn Rockdale
Americas Best Value Rockdale
Americas Best Value Inn Rockdale Motel
Surestay By Rockdale Rockdale
Americas Best Value Inn Rockdale
SureStay Hotel by Best Western Rockdale Hotel
SureStay Hotel by Best Western Rockdale Rockdale
SureStay Hotel by Best Western Rockdale Hotel Rockdale

SureStay Hotel by Best Western Rockdale Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 84 out of 243 reviews
Rating 8 - Good. 75 out of 243 reviews
Rating 6 - Okay. 38 out of 243 reviews
Rating 4 - Poor. 23 out of 243 reviews
Rating 2 - Terrible. 23 out of 243 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Gre5
Stayed 1 night in Apr 2025

8/10 Good

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean quiet offered the standard amenities. Staff at desk friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Cody

Stayed 10 nights in Mar 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay!

We came upon this place on a quick decision weekend trip and it turned out better than we expected. Everything and everyone was delightful! Clean, comfortable room, yummy breakfast and no issues.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Damarcus

Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Koby

Stayed 3 nights in Nov 2024

4/10 Poor

James

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Property conditions & facilities

Comfortable

Room was clean and bed comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Cierra

Liked: Staff & service
There was a dead cricket In the fold out bed when I first opened it up
Stayed 2 nights in Oct 2024

2/10 Terrible

Carlos

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Outdated

Hotel is dated. Hair dryer was old AF and seemed like it would catch the place on fire if used. The breakfast is very basic. Dried cereal and waffle maker. No peanut butter options for your waffle. The bathroom had a huge crack in the pan of the shower.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiajuana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The check-in was easy and the attendants were very nice and helpful. The room was comfortable and clean.
Stayed 2 nights in Oct 2024

2/10 Terrible

Texas

Business traveller
Disliked: Staff & service, amenities
Staff has no clue about ADA laws
Stayed 2 nights in Sep 2024

10/10 Excellent

Bonita

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Donna, Longview

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Ok for a pass through stop. Lots of big trucks. Kind of off the main Hwy, guy at desk not too helpful, and don’t expect much for breakfast.
Stayed 1 night in Jun 2024

8/10 Good

Forrest

Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Earlene

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ERIC

Stayed 1 night in Jul 2024

8/10 Good

Zurulian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No problems, staff was friendly and funny. No problems checking in or out.
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was not a fancy hotel, but the room was clean, the complex was quiet, the staff was friendly and the bed/pillows were comfortable. I’d definitely recommend it!
Stayed 2 nights in Jul 2024

4/10 Poor

Katie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very unimpressed. Had to ask front desk for a shower curtain and towels. Picked up bottle caps and cigarette butts by the pool. Breakfast was fruit loops and a few rotten apples. Would not recommend.
Stayed 2 nights in Jun 2024