2/10 Terrible
Lori
Travelled with family
21 Sept 2025
I booked a non-smoking room and was out in a smoking room (ashtrays were still dirty even), desk assistant was pleasant and switched the room. 2nd room: ac wouldn’t work. I pushed reset on the plugged and plugged it back in and it sparked a bit and instantly stopped again. Desk assistant was apologetic and offered a room on the 2nd floor. Stairs are very hard for me but it’s late, we’re tired, I accepted. 3rd room: DIRTY! A wad of hair under the sheet in my bed (looked like it went through the laundry but was obvious and housekeeping should have handled it not made the bed with it). Daughter’s bed had pubic hair in it and a stain on the blanket! That’s enough but in case you want the list (things I found BEFORE the hair because we then left immediately!):
1. I always check for bedbugs - no real signs of them but piles of old crusty bugs up against the bed and the mattress and box springs were stained filthy!
2. Empty Kleenex box - no replacement to be found
3. No soap at sink but did find some near the tub
4. Hairdryer covered in some dried on crud
5. Floor so dirty my daughter threw away the socks she had walked on it with.
At this point we left and I drove the 3 hrs home in the middle of the night.
The desk assistant DID offer for me to try a 4th room. I declined.
Lori
Stayed 1 night in Sep 2025
