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ASURE Cleveland Rotorua

3.0 star property

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Outdoor pool
3 Bedroom Cottage | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
3 Bedroom Cottage | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Deluxe Studio | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker
Deluxe Studio | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010
  • Place, Kuirau Park
    ‪5 min walk‬
  • Place, Lake Rotorua
    ‪8 min walk‬
  • Place, Eat Street
    ‪18 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪15 min drive‬

Room options

View all photos for Budget Studio

Budget Studio | Desk, iron/ironing board, cots/infant beds, free WiFi

Budget Studio

9.0 out of 10
Wonderful
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi

1 Bedroom Apartment

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

2 Bedroom Apartment

9.0 out of 10
Wonderful
(4 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for 3 Bedroom Cottage

3 Bedroom Cottage | Desk, iron/ironing board, cots/infant beds, free WiFi

3 Bedroom Cottage

9.0 out of 10
Wonderful
(2 reviews)
  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Single Bunk Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Family 2 Bedroom Apartment

Family 2 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi

Family 2 Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 4 Single Beds
  • Free Wi-Fi

View all photos for Pool View 2 Bedroom Apartment

Pool View 2 Bedroom Apartment | Desk, iron/ironing board, cots/infant beds, free WiFi

Pool View 2 Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Family Apartment

1 Bedroom Family Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

1 Bedroom Family Apartment

  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Studio

Deluxe Studio | Desk, iron/ironing board, cots/infant beds, free WiFi

Deluxe Studio

9.2 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Room

A bedroom with two beds, a window with curtains, a bedside table with a lamp, and a wall-mounted light.

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a window with sheer curtains, and a small bedside table.

Room

  • Sleeps 8
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a window with sheer curtains, and a small bedside table.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Accessible Deluxe Studio

Accessible Deluxe Studio | Desk, iron/ironing board, cots/infant beds, free WiFi

Accessible Deluxe Studio

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,158 reviews
The price is €69
includes taxes & fees
19 Jul - 20 Jul
Rydges Rotorua

About this property

ASURE Cleveland Rotorua

An outdoor pool, a hot tub and dry cleaning are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Housekeeping is available once per stay.
ASURE Cleveland Rotorua offers 31 air-conditioned accommodations with coffee/tea makers and a hairdryer. Accommodation at this 3-star motel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This Rotorua motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 42-inch flat-screen televisions come with digital channels. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided once per stay.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 2 hot springs open between 7:00 AM and 9:00 PM.
Our customers tell us that they can't get enough of the helpful staff at ASURE Cleveland Rotorua. During your stay, you're just a quick walk from Kuirau Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes hot springs and a playground
  • Just a 3-minute drive from Polynesian Spa and 8 minutes from Redwoods Whakarewarewa Forest
ASURE Cleveland Rotorua offers its guests hot springs, an outdoor pool, and a hot tub. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at ASURE Cleveland Rotorua. Free self parking is available.

This 3-star Rotorua motel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 19.50 for adults and NZD 19.50 for children

Things to do

  • 2 hot springs
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 7:00 AM - 9:00 PM
  • Hot springs water temperature - 40 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 19.50 for adults and from NZD 19.50 for children
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Hot springs access available from 7:00 AM to 9:00 PM.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

ASURE Cleveland Rotorua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 255 out of 469 reviews
Rating 8 - Good. 155 out of 469 reviews
Rating 6 - Okay. 40 out of 469 reviews
Rating 4 - Poor. 13 out of 469 reviews
Rating 2 - Terrible. 6 out of 469 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anna

Liked: Amenities
Great accommodation, would highly recommend staying here!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great facilities. The beds and pillows are the most comfortable I've ever had
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rasmus Astrup

Liked: Cleanliness, staff & service, amenities
Excellent service from the staff that went the extra mile to make our stay comfortable!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shanlin

Liked: Cleanliness, amenities, property conditions & facilities
Love the stay, Nice pool and spa, staff are nice, additional service on bike storage is great, thanks.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and lovely staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Samuel Peter

Liked: Cleanliness, staff & service, amenities
Wonderful staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ann Marie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, geo-thermal pools were awesome
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Joel

Great staff, enjoyed the mineral hot spa.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

ronald

Liked: Cleanliness, property conditions & facilities
Room was spotless and in great condition. The staff we friendly & helpful
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Super friends staff and clean rooms. The outdoor heated pool is just fabulous and so are the thermal spas. Thanks so much
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Nanisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean ans staff was very good wirh theor services. Strongly recommend to others. Location is very convenient to shops and restaurants.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kerenapu

Liked: Staff & service, property conditions & facilities
Amazing stay definitely stay again !!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Motel in secure compound. Rooms with all mod cons and swimming pool and laundry on site. Friendly staff
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, room comfort
Easy check-in. Easy parking. Great facilities for everyone. Kids had a great time and we all enjoyed it. Good location too.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Brian

Liked: Cleanliness
Loved the bed & pillows.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Charles

They had plumbing problems and sent us to a other place
Stayed 1 night in Mar 2026
Verified

6/10 Okay

MATTHEW

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
-receptionist excellent -parking excellent -very clean - MINERAL BATH COLD AND SMALL
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated pool and spa area (there are two spa pools) it was PERFECT for our kids - 3 year old and two 8 month olds. This is definitely family friendly. It is further away from all the main shops in town (I like being able to walk to places for dinner) but it is still very close by car, only 5 mins. When we wanted to just chill after a big day out we took the toddler on one of the two trampolines and also played on the swings. Nigh swims with the kids and then into the spa pool really made the nights fun and an easy way to wind down. Would stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and friendly staff made for a very pleasant stay.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Crispin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools. Quick drive or short walk to the centre. Lovely staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Scotty

Liked: Cleanliness, amenities, property conditions & facilities
Good facilities, very clean and comfortable awesome pool
Stayed 2 nights in May 2025
Verified

8/10 Good

Sharyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazingly friendly and helpful. Room was clean, beds comfy, kitchen well stocked. Laundry available at a small fee. Well located to all main attractions. On busy road as we were in a front room, but traffic settles at night and did not disturb us.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect place for my family of 5. We could have slept 7 in our family unit if we needed to! It was clean, comfy, and affordable!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent motel, we really enjoyed our stay
Stayed 2 nights in Nov 2022