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Distinction Rotorua Hotel and Conference Centre

4.0 star property

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Photo gallery for Distinction Rotorua Hotel and Conference Centre

Indoor spa tub
Reception
2 restaurants; breakfast, lunch and dinner served
Exterior
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
390 Fenton Street, Rotorua, 3201
  • Place, Whakarewarewa: The Living Maori Village
    ‪6 min walk‬
  • Place, Te Puia New Zealand Maori Arts and Crafts Institute
    ‪11 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪16 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪15 min drive‬

Room options

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room

In-room safe, desk, laptop workspace, soundproofing

Superior Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | In-room safe, desk, laptop workspace, soundproofing

Superior Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, soundproofing

Junior Suite

  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, soundproofing

Standard Room

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, soundproofing

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,161 reviews
The price is €69
includes taxes & fees
19 Jul - 20 Jul
Rydges Rotorua

About this property

Distinction Rotorua Hotel and Conference Centre

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a steam room and a conference centre are on-site.
Distinction Rotorua Hotel and Conference Centre offers 133 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. 43-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

4 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a steam room and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Distinction Rotorua Hotel and Conference Centre. During your stay, you're just a quick walk from Whakarewarewa: The Living Maori Village. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self-parking
  • Enjoy Japanese cuisine while dining at Mr Yakitori
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 4 hot tubs
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym and a steam room
  • Just a 1-minute drive from Te Puia New Zealand Maori Arts and Crafts Institute and a few minutes from Rotorua i-SITE Visitor Centre
As a guest of Distinction Rotorua Hotel and Conference Centre, you'll find 4 hot tubs, an outdoor pool, a steam room, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 6 meeting rooms available. A children's pool, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Distinction Rotorua Hotel and Conference Centre. Self parking and valet parking are free.

This 4-star Rotorua hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Mr Yakitori – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required.
Pavilion – Overlooking the garden, this café serves lunch and light fare. Open daily.
Kowhai – This restaurant only serves breakfast. Open daily.
D Bar – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Free secured self parking on site
  • Free secured valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 38 for adults and NZD 19 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • D Bar
  • Kowhai
  • Mr Yakitori
  • Pavilion

Things to do

  • 4 hot tubs
  • Bicycle cleaning area
  • Bicycle storage
  • Children's pool
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 12 2026 to August 25 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

DISTINCTION HOTEL
DISTINCTION HOTEL ROTORUA
Distinction Rotorua
DISTINCTION ROTORUA HOTEL
HOTEL DISTINCTION
HOTEL DISTINCTION ROTORUA
ROTORUA DISTINCTION
ROTORUA DISTINCTION HOTEL
Distinction Rotorua Conference
Distinction Rotorua Hotel Conference Centre
Distinction Rotorua Hotel and Conference Centre Hotel
Distinction Rotorua Hotel and Conference Centre Rotorua
Distinction Rotorua Hotel and Conference Centre Hotel Rotorua

Distinction Rotorua Hotel and Conference Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 271 out of 725 reviews
Rating 8 - Good. 288 out of 725 reviews
Rating 6 - Okay. 110 out of 725 reviews
Rating 4 - Poor. 40 out of 725 reviews
Rating 2 - Terrible. 16 out of 725 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay for my family of five. Breakfast and pool were the highlights
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Susanne F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was outstanding and the dinner we ordered at the on site restaurant was absolutely amazing !! Loved our stay :)
Stayed 1 night in Dec 2025
Verified

8/10 Good

Cathy

Liked: Cleanliness, amenities
Breakfast was okay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good, very nice breakfast with many options. Location good. Parking was ok…but a little bit of a hassle with gated lot and not good handicap access to it.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

KEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer service, food was good, amenities are good quality
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room!! Management went out of their way to ensure the room was extra clear of dust to help with my allergies! Very impressed with breakfast and the customer service is outstanding!!!!!!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was delightful.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Thushara

Liked: Cleanliness, amenities
overall is good.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay and the children loved the pool - very friendly staff
Stayed 1 night in May 2024
Verified

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable, great breakfasts, friendly staff
Verified

6/10 Okay

Craig

Liked: Cleanliness, amenities
The room was clean. Air conditioning wasn't working and wasn't looked at when we requested it be looked at. There was a good selection of different pillows, which is good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay - havent been here before.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very comfortable room
Stayed 1 night in Jun 2024
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay, away from the business.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, tidy, nice pool and breakfast was great
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
The morning buffet and outdoor hot tub. Loved the Japanese Restaurant.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Teiva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 2 nights in Jan 2024
Verified

8/10 Good

jing wen

Liked: Cleanliness
good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Samuela

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and room was very nice !
Verified

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool area
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor, room cosy & warm, staff very friendly
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Sidhesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and the breakfast is great. The property is pretty old but very well maintained.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place great staff and the coffee and high tea are one of the best
Stayed 2 nights in May 2023
Verified

6/10 Okay

Kirk

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great price and service. Hotel could use a refresh in the common area but rooms were clean.Hotel is located in a residential area not close to city center. Nice and quite but not convenient for dining and shopping.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Teina

Liked: Cleanliness, staff & service, property conditions & facilities
My family thoroughly enjoyed our time at the hotel, especially the heated pool🤗Loved our time at the hotel.staff were very helpful and pleasant.
Stayed 2 nights in Jul 2023

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