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Silver Fern Rotorua Suites & Spa

3.5 star property

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Photo gallery for Silver Fern Rotorua Suites & Spa

Honeymoon Suite, Private Pool | View from room
Executive Studio Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets
Executive Studio Suite, Private Pool | Terrace/patio
Family Suite, 1 Bedroom, Private Pool | View from room
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
326 Fenton Street, Rotorua, 3010
  • Place, Whakarewarewa: The Living Maori Village
    ‪13 min walk‬
  • Place, Rotorua Central Mall
    ‪18 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪19 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

Superior Studio

  • Sleeps 2

Executive Studio

  • Sleeps 2

View all photos for Executive One Bedroom

Bathroom | Free toiletries, hair dryer, towels, soap

Executive One Bedroom

  • Sleeps 4

Honeymoon Suite

  • Sleeps 2

View all photos for Superior Studio, Private Pool

Superior Studio, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Superior Studio, Private Pool

9.8 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite, Private Pool

Executive Studio Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Studio Suite, Private Pool

9.2 out of 10
Wonderful
(35 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Honeymoon Suite, Private Pool

Honeymoon Suite, Private Pool | In-room safe, iron/ironing board, free WiFi, bed sheets

Honeymoon Suite, Private Pool

9.2 out of 10
Wonderful
(9 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Private Pool

Executive Suite, 1 Bedroom, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Executive Suite, 1 Bedroom, Private Pool

9.4 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 1 Bedroom, Private Pool

Family Suite, 1 Bedroom, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 1 Bedroom, Private Pool

9.0 out of 10
Wonderful
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite, 2 Bedrooms, Private Pool

Family Suite, 2 Bedrooms, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 2 Bedrooms, Private Pool

8.4 out of 10
Very good
(11 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Interconnecting Family Suites

Interconnecting Family Suites | In-room safe, iron/ironing board, free WiFi, bed sheets

Interconnecting Family Suites

  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, 3 Bedrooms, Kitchen

Family Suite, 3 Bedrooms, Kitchen | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 3 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Three Bedroom Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Three Bedroom Suite

  • Sleeps 6

View all photos for Family Two Bedroom Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Family Two Bedroom Suite

  • Sleeps 6

Interconnecting Family Suite

  • Sleeps 6

Interconnecting Family Suite

  • Sleeps 6

Family One Bedroom

  • Sleeps 4

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,131 reviews
The price is €87
includes taxes & fees
10 May - 11 May
Rydges Rotorua

About this property

Silver Fern Rotorua Suites & Spa

This smoke-free motel features a full-service spa, a snack bar/deli and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, free use of bicycles and concierge services.
Silver Fern Rotorua Suites & Spa offers 25 accommodations with DVD players and a safe. Rooms open to balconies or patios. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Accommodation at this 3.5-star motel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Silver Fern Spa Studio has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Silver Fern Rotorua Suites & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Racing Rotorua. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Indulge with body scrubs, aromatherapy or facials at Silver Fern Spa Studio
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 2-minute drive from Tamaki Maori Village and a few minutes from Rotorua Night Market
Silver Fern Rotorua Suites & Spa offers its guests a full-service spa and complimentary bicycles. There's a snack bar/deli on site. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. Spa services, barbecue grills, and tour/ticket assistance are also featured at Silver Fern Rotorua Suites & Spa. Free self parking is available.

This 3.5-star Rotorua motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Pool

Family friendly

  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Silver Fern Accommodation
Silver Fern Accommodation Motel
Silver Fern Accommodation Motel Rotorua
Silver Fern Accommodation Rotorua
Silver Fern Rotorua Hotel Rotorua
Silver Fern Rotorua Hotel
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites &
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites Spa
Silver Fern Rotorua Suites & Spa Motel
Silver Fern Rotorua Suites & Spa Rotorua
Silver Fern Rotorua Suites & Spa Motel Rotorua

Silver Fern Rotorua Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 665 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and Helen was so amazing! I loved my stay and the staff support. Will definitely stay again.
Stayed 3 nights in Jan 2026

8/10 Good

Keith, SEVENOAKS

Stayed 1 night in Jan 2026

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
Room was clean and tidy but a bit tired. Staff were friendly and helpful and location was good
Stayed 2 nights in Jan 2026

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness
Stayed 2 nights in a spa room on the upper floor. They saved us from a horrible experience at the Copthorne, good rooms but can use an upgrade. Spa is good but a bit dated, lots of mildew in the bathroom. The bedding’s were a bit yellowish, pillows were really old and not fluffy at all. But generally a great location and clean enough room for a couple of nights.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent private spa bath pool
Stayed 1 night in Jan 2026

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was courteous
Stayed 2 nights in Dec 2025

10/10 Excellent

Barak

Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic. All the amenities were really a pleasure. I really enjoyed the staff! They were so helpful, providing whatever we needed. They were also very good in helping with excursions and other fun things to do in town. I highly recommend this place!
Stayed 3 nights in Dec 2025

4/10 Poor

Alex

Booked the "private pool" room, which isn't really a pool. Listing also says a patio area is included, this is not true at least not for this room. Bathroom in dire need of updating- quite a bit of rust and mould throughout and ceiling paint peeling off in the room as well.
Stayed 2 nights in Dec 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Amenities
Boutique accommodation, convenient location needs update and deep cleaning.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I highly recommend this place. The suite was really big and comfortable with a couch and lounge chairs. The bed was firm but super comfortable. It was also amazingly clean and along with the friendly staff. There is nothing I could fault about this place and I would definitely book here again when we go back
Stayed 1 night in Jan 2026

2/10 Terrible

Katherine

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Jumbo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 2 nights in Dec 2025

4/10 Poor

Josh

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rome wasn’t 5 star as advertised. Dirt and rust in bathroom and spar was stained and water marks. Sink tap was loose and not fitted. Needs a good clean and freshen up.
Stayed 1 night in Dec 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Reasonably clean.
Stayed 3 nights in Dec 2025

6/10 Okay

Bruce

Room was over priced and requires updating Mold was on the grout in the shower, carpet very old and dirty. No private pool as per the description just an old spa tub You should think of other options due to the price
Stayed 2 nights in Nov 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Our room did not match up with what we saw online, I don't think it has been updated as recently. Room and bed was the best part, bathroom was outdated but clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria, Norman Park

Stayed 2 nights in Nov 2025

10/10 Excellent

Brenda

Stayed 1 night in Nov 2025

6/10 Okay

Paloma

Stayed 3 nights in Oct 2025

8/10 Good

Kirby

Travelled with partner
Good central location
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay. I highly recommend it. Definitely have a massage
Stayed 4 nights in Nov 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Spacious, clean, and a surprise hot tub in the room. Plenty of other seating and a very cozy blanket to cuddle up in.
Stayed 2 nights in Nov 2025

4/10 Poor

Warren, Reedy Creek

Travelled with partner
Disliked: Amenities, property conditions & facilities
Expedia says 5 stars. Trip Advisor says 3 stars. I would call it 2 stars. "Executive 1 Bedroom". " Garden and BBQ". "Deli". There is no Garden and no BBQ and no deli (it's a fridge in the lobby with sandwiches). TV - the size of PC monitor. Hot tub is the base of the shower, try getting in if you're arthritic. Want a hot tub later, after a shower? Good luck - you'll have to clean it first. Shower leaks everywhere. Coffee capsules tasteless. Sofa is a worn-out sofa bed - no support. Bathroom has rotting wood, matter in ceiling fan not cleaned for a long time.. Microwave has rust inside, Facial tissues - a stingy plastic pack of what - 8 tissues. For Expedia to call it 5 star Executive level is so wrong. How could Expedia get it so wrong? Did the property send wrong information? I've lost faith in Expedia. Hesitant to use Expedia again based on this. I have pics but alas Expedia reviews don't allow uploads.
Stayed 3 nights in Nov 2025

10/10 Excellent

HAOYANG, Angle Park

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very great! Amazing space to stay. Staff friendly and easy to park free! Room is great but no lift if U are in 1st floor.
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, property conditions & facilities
The suite was very clean and the help staff was quick and vey nice!
Stayed 1 night in Nov 2025