5 Feb 2019 by Shirley
Thank you for your review. Safe travels Shirley & Allan
Silver Fern Rotorua Suites & Spa offers its guests a full-service spa and complimentary bicycles. There's a snack bar/deli on site. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. Spa services, barbecue grills, and tour/ticket assistance are also featured at the eco-certified Silver Fern Rotorua Suites & Spa. Free self parking is available. This 5-star Rotorua motel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Silver Fern Rotorua Suites & Spa offers 25 accommodations with iPod docking stations and DVD players. Rooms open to balconies or patios. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Accommodation at this 5-star motel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Housekeeping is provided on a daily basis.
Recreational amenities at the motel include complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Silver Fern Spa Studio has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and high chair
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, cash and mobile payments.
Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Qualmark® assigns an official star rating for accommodation in New Zealand. This Motel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®
