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Silver Fern Rotorua Suites & Spa

2.0 star property

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Photo gallery for Silver Fern Rotorua Suites & Spa

Family Suite, 3 Bedrooms, Kitchen | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Honeymoon Suite, Private Pool | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Family Suite, 1 Bedroom, Private Pool | View from room
Exterior
Honeymoon Suite, Private Pool | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Spa
  • Kitchen
  • Laundry
  • Air conditioning

Explore the area

View in a map
326 Fenton Street, Rotorua, 3010
  • Polynesian Spa
    ‪2 min drive‬
  • Tamaki Maori Village
    ‪2 min drive‬
  • Redwoods Whakarewarewa Forest
    ‪4 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Interconnecting Family Suites

Interconnecting Family Suites | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Interconnecting Family Suites

  • 36 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, 3 Bedrooms, Kitchen

Family Suite, 3 Bedrooms, Kitchen | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 3 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Executive Suite, 1 Bedroom, Private Pool

Executive Suite, 1 Bedroom, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Executive Suite, 1 Bedroom, Private Pool

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 1 Bedroom, Private Pool

Family Suite, 1 Bedroom, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 1 Bedroom, Private Pool

9.2 out of 10
Wonderful
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Suite, 2 Bedrooms, Private Pool

Family Suite, 2 Bedrooms, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Family Suite, 2 Bedrooms, Private Pool

9.6 out of 10
Exceptional
(7 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Studio, Private Pool

Superior Studio, Private Pool | Living area | Flat-screen TV, DVD player, iPod dock

Superior Studio, Private Pool

9.6 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite, Private Pool

Executive Studio Suite, Private Pool | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Executive Studio Suite, Private Pool

9.2 out of 10
Wonderful
(29 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Honeymoon Suite, Private Pool

Honeymoon Suite, Private Pool | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Honeymoon Suite, Private Pool

9.0 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Executive Studio

  • Sleeps 2

Family One Bedroom

  • Sleeps 4

View all photos for Executive One Bedroom

Bathroom | Free toiletries, hair dryer, towels, soap

Executive One Bedroom

  • Sleeps 4

Honeymoon Suite

  • Sleeps 2

View all photos for Family Two Bedroom Suite

1 bedroom, in-room safe, iron/ironing board, free WiFi

Family Two Bedroom Suite

  • Sleeps 6

View all photos for Three Bedroom Suite

1 bedroom, in-room safe, iron/ironing board, free WiFi

Three Bedroom Suite

  • Sleeps 6

Superior Studio

  • Sleeps 2

Interconnecting Family Suite

  • Sleeps 6

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  • Pool
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4.1 out of 5, Very good, 1,011 reviews
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About this property

Silver Fern Rotorua Suites & Spa

Motel with a full-service spa, near Tamaki Maori Village
This smoke-free motel features a full-service spa, a snack bar/deli and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, free use of bicycles and concierge services.
Silver Fern Rotorua Suites & Spa offers 25 accommodations with iPod docking stations and DVD players. Rooms open to balconies or patios. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Kitchenettes offer fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Silver Fern Spa Studio has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Silver Fern Rotorua Suites & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Racing Rotorua. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Indulge with aromatherapy, massages or facials at Silver Fern Spa Studio
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 2-minute drive from Tamaki Maori Village and a few minutes from Rotorua Night Market
Silver Fern Rotorua Suites & Spa offers its guests a full-service spa and complimentary bicycles. There's a snack bar/deli on site. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. Spa services, barbecue grills, and tour/ticket assistance are also featured at Silver Fern Rotorua Suites & Spa. Free self parking is available.

This Rotorua motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Pool

Family friendly

  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Silver Fern Accommodation
Silver Fern Accommodation Motel
Silver Fern Accommodation Motel Rotorua
Silver Fern Accommodation Rotorua
Silver Fern Rotorua Hotel Rotorua
Silver Fern Rotorua Hotel
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites &
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites Spa
Silver Fern Rotorua Suites & Spa Motel
Silver Fern Rotorua Suites & Spa Rotorua
Silver Fern Rotorua Suites & Spa Motel Rotorua

Silver Fern Rotorua Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 645 out of 953 reviews
Rating 8 - Good. 246 out of 953 reviews
Rating 6 - Okay. 42 out of 953 reviews
Rating 4 - Poor. 11 out of 953 reviews
Rating 2 - Terrible. 9 out of 953 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
Was well appointed and worked for a 2 night stay
Stayed 2 nights in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in May 2025

10/10 Excellent

Bob

Stayed 2 nights in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Sonam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place kept very neat and clean.
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this property for the spa bath situated in the bedroom. I liked the idea of this quirky feature and we certainly made the most of it, having a soak every day of our stay, which was very relaxing. The bath was lovely and big, though it was a little worn and the jets weren't very powerful. My main disappointment with this property was the thin walls. We unfortunately had particulary noisy neighbours and the sound travelled straight through. Overall our stay was pretty comfortable, we enjoyed the spa bath and the owner was very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

H

Check-in was a breeze and host was very nice and accomadating. Room was clean, comfy, and quiet. Exceeded expectations!
Stayed 1 night in Apr 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So dirty condition and bad smell, staff is so unkind.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jean

Loved the size of the rooms, very clean lively comfy bed. Helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a brilliant stay here. Girls in reception are so helpful and want to do as much as they can for you. Though I think one was a bit shocked that on our 25th wedding anniversary we had booked the Honeymoon Suite!! Great room with a spa right in the room! Bathroom was HUGE!! Brilliant and comfy bed. We had a room upstairs so be aware of you have heavy luggage. There was an on-site beautician available to book. Convenient location. Easy to find. Would recommend and happily stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Liked: Staff & service, amenities, property conditions & facilities
Very happy with this little hotel. Very lovely lady checked us in and gave us some good tourist suggestions. Room was nice and big. Beds comfortable. Location was a little away from the centre - so you have to drive in. Hotel was quiet. No complaints at all. Parking was easy and outside our room (although I think the upper rooms are better, as the ground floor rooms could have car headlights shining through their windows at night. Overall a great nights stay!
Stayed 1 night in Mar 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Mar 2025

8/10 Good

James

Travelled with partner
Liked: Amenities
The only real concern was when you showered, much of the bathroom floor flooded! Had to put a bath towel to mop up water.
Stayed 1 night in Mar 2025

10/10 Excellent

Holland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great motel and service

Great motel and great service. She was very nice and made us feel welcome. We only got to stay one night but would stay again if we are in the area.
Stayed 1 night in Mar 2025

8/10 Good

Tracey, Manassas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Excellant place to stay.
Stayed 1 night in Mar 2025

6/10 Okay

Craig

Liked: Staff & service
Very average hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Makoto

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is perfect! Reasonable price, good, quiet location (5 mins from city center), easy parking, very helpful and friendly staff, and spacious rooms! It was exactly what we needed for a girls weekend getaway. They even offer spa services like massages while you’re there, at a good price, too. Antony checked us in, showed us our room, and gave us some great recommendations of must do things in the area. It felt like we were family! Will definitely be staying here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay. Large room, with everything we needed,
Stayed 1 night in Feb 2025

6/10 Okay

Raymond

The facility advertises private pools for suites. This is misleading, there are jetted tubs in the suites, there aren’t any pools in this facility
Stayed 2 nights in Feb 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for what we needed.

Loved the local compostable toiletries provided. Great location since we were mainly visiting the geysers and wood art gallery. The room wasn’t ready when we arrived so we went to eat. It was ready when we got back. We stayed in the honeymoon suite. We used the hot tub which was very relaxing after driving and walking all day. I’d recommend this place.
Stayed 1 night in Dec 2024