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The Tunbridge Wells Hotel

3.5 star property

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Photo gallery for The Tunbridge Wells Hotel

Front of property
Birthday party area
Suite | Iron/ironing board, free WiFi, bed sheets
Interior entrance
Family Room | Bathroom | Free toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
58 The Pantiles, Royal Tunbridge Wells, England, TN2 5TD
  • Place, Pantiles
    ‪1 min walk‬
  • Place, Assembly Hall Theater
    ‪12 min walk‬
  • Place, Groombridge Place
    ‪8 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪41 min drive‬

Room options

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Iron/ironing board, free WiFi, bed sheets

Economy Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Tunbridge Wells Hotel

Hotel in Royal Tunbridge Wells with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, a meeting room, a 24-hour front desk and a hair salon are on-site.
The Tunbridge Wells Hotel offers 20 accommodations with espresso makers and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Tunbridge Wells Hotel. During your stay, you're just a quick walk from Pantiles. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at The Eating House
  • Self-parking available for a fee
  • Amenities include a meeting room and a terrace
  • Steps from Pantiles and 5 minutes on foot from Spa Valley Railway
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Tunbridge Wells Hotel also features a terrace, room service (during limited hours), and a hair salon. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Royal Tunbridge Wells hotel is smoke free.

The Eating House – This restaurant specialises in British cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 10 per day)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Eating House

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 13 September and 13 September.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10 per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Tunbridge Wells Hotel
The Tunbridge Wells Hotel Royal Kent
The Pantiles Hotel
The Tunbridge Wells Ho

The Tunbridge Wells Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 128 out of 275 reviews
Rating 8 - Good. 93 out of 275 reviews
Rating 6 - Okay. 32 out of 275 reviews
Rating 4 - Poor. 19 out of 275 reviews
Rating 2 - Terrible. 3 out of 275 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lesley

Stayed 1 night in Aug 2025

10/10 Excellent

Jez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Stayed 1 night in Jul 2025

8/10 Good

Rob

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Room was not cleaned
Stayed 2 nights in Jul 2025

8/10 Good

Mick

Liked: Amenities
Good value for the price we paid
Stayed 1 night in Jul 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel in the bustling Pantiles area

The hotel is on the main street accessed via a side alley with steps and parking is available across the road. A warm welcome on arrival. We had room 20 which was spacious and had a view onto the bustling Pantiles street area of TW. If you are like us a couple staying overnight for a nice dinner and a few drinks, this is actually a perfect place to stay. On the Sunday morning because we were up early, we decided to have breakfast at the hotel which is à la carte and I must say the coffee was of an excellent standard, akin with Black Sheep, so well done on that front. My partner’s sausage on sourdough was lovely and I had a light Toast/preserves which was also lovely. Service was understated but good. No air con but the fan was surprisingly effective. Enjoyed the stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

SHAYNE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The cleanliness of our room was non existant.
Stayed 3 nights in Jul 2025

6/10 Okay

Nicholas

Stayed 1 night in Jun 2025

4/10 Poor

Gavin

Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Jescel Mari

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Jenni

Stayed 1 night in Mar 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in an excellent location. The staff make the hotel , their customer service is brilliant.
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay with friendly staff in a great location. Had a really good nights sleep on comfy bed.
Stayed 1 night in May 2025

6/10 Okay

V

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Good location

The staff were great, the restaurant and food was good, the hotel is a little tired, my first room was unbearably hot and noisy being on a main road, but they kindly changed me to a different room with aircon, but I had to leave unexpectedly at 05.30 this morning due to an emergency at home and it was really difficult to exit the hotel because the door release button wouldn't work initially! But all ok in the end
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, as always 💕
Stayed 3 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location - and staff excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Libby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Byrony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, perfect location

Excellent hotel in a perfect location for our visit. We stayed on the 3rd floor at the front of the hotel. Comfortable room. Some noise from passing inebriants, but nothing to keep us awake and to be expected in such a busy area. Fantastic restaurants close by and the Assembly hall just a short walk. Would definitely recommend.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Lovely location in the historic part of Royal Tunbridge Wells known as The Pantiles. Lovely furniture in the room, equipped with tea and coffee facilities. However the nespresso machine, telephone and bed end boards were covered in dust.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only disappointment was just a cup of coffee for breakfast and not a pot! Making breakfast quite an expensive meal.
Stayed 1 night in Apr 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tunbridge Wells Hotel

Old fashioned style hotel, very comfortable and friendly. Good service, food good. Location excellent.
Stayed 1 night in Apr 2025

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room Service WILL Happen!

The hotel is Amazing! I honestly disliked the fact that there's a NO ROOM service card to hang in the door. My interiors and laptop were left folded like nothing had happened. I personally dont like that option to NOT have that option.
Stayed 2 nights in Mar 2025

8/10 Good

Jason

Disliked: Cleanliness

Nice but wont stay again... would eat there again!

Lovely location for a stay in Royal Tunbridge Wells. We were on the top floor, 5 levels of very narrow and winding stairs, no lift. It was manageable but a little annoying. Staff were friendly. The room is quite small but sufficient. It was cold with a draft from the windows, often rattling in the wind. We also discovered a very large wet patch in the wall and floor in one corner, which we did mention upon check out. This is a major issue that needs addressing. We received an apology but nothing else. Be aware, parking is provided by crossing over a busy road. Also, charged at £10 per day! We ate in the restaurant and I can only provide compliments. The food was fantastic, perfectly served and cooked.
Stayed 2 nights in Feb 2025

10/10 Excellent

Simon

Stayed 1 night in Jan 2025