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Pistachio Hotel Sapa

4.0 star property

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Photo gallery for Pistachio Hotel Sapa

Exterior
Front of property
Breakfast, lunch, dinner served; local and international cuisine
Exterior
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service
  • Parking included

Explore the area

View in a map
Thac Bac Street, Group 10, Sa Pa, Lao Cai
  • Cable Car Station Sapa
    ‪7 min walk‬
  • Sapa Catholic Church
    ‪8 min walk‬
  • Sapa Lake
    ‪12 min walk‬

Room options

View all photos for Executive Suite, Balcony, Valley View

Executive Suite, Balcony, Valley View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Executive Suite, Balcony, Valley View

  • 52 sq m
  • 1 bedroom
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe Room, Valley View

Premium Deluxe Room, Valley View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Deluxe Room, Valley View

  • 38 sq m
  • Valley view
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

View all photos for Superior Double or Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Superior Double or Twin Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Deluxe Double or Twin Room, Valley View

Deluxe Double or Twin Room, Valley View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Double or Twin Room, Valley View

  • 38 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Presidential Suite, Mountain View

Presidential Suite, Mountain View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Presidential Suite, Mountain View

  • 127 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, City View

Family Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Family Room, City View

  • 55 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

Similar properties

Reception

KK Sapa Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 294 reviews
The price is €41
includes taxes & fees
26 Aug - 27 Aug
KK Sapa Hotel

About this property

Pistachio Hotel Sapa

Hotel with a full-service spa, near Sapa Lake
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Pistachio Hotel Sapa offers 95 accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 24 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. The spa is open daily.
During your stay at Pistachio Hotel Sapa, you're just a quick walk from Sapa Museum. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, facials or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Sapa Museum and Cable Car Station Sapa
  • Airport shuttle service available for a fee
Pistachio Hotel Sapa offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at the business-friendly Pistachio Hotel Sapa. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Sa Pa hotel is smoke free.

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Reservations are required.
On-site venue No. 2 – rooftop bar. Open daily.
On-site venue No. 3 – lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 24 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch smart TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 700000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 300000
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 700000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit
Pistachio Hotel Sapa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 9:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Pistachio Hotel Sapa Sa Pa
Pistachio Sapa Sa Pa
Pistachio Hotel Sapa Hotel
Pistachio Hotel Sapa Sa Pa
Pistachio Hotel Sapa Hotel Sa Pa

Pistachio Hotel Sapa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 17 out of 21 reviews
Rating 8 - Good. 2 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

CB

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

Very comfortable room, location 400m away from town square. Quiet & Shielded away from city noise. Breakfast is also very good.
Stayed 2 nights in Dec 2019

10/10 Excellent

Mee Kah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highlights - The highlight was our upgrade to an executive room with a balcony that overlooks the mountain. The view was awesome. The staff spoke very good English, they were attentive each time we made a request eg extra pillows, extended check outs,immediately made our room when we returned after we forgot to turn off the dnd switch The small touches also counts, each time we sat at the lobby we were served tea, the concierge was quick to pick up our luggage even without asking and not expecting anything in return. Another highlight would be the free drinks and tapas to celebrate new year's eve. We thoroughly enjoyed our stay here. Suggestions - Breakfast has a sufficient spread but the tidiness and selection can be improved as they cooked exactly the the same food for the four days stayed. Coffee was a small pot and always empty. It is probably not a good idea for another hotel supervisor to also be eating and chatting with the service staff while the other guests tables needed some attention to clear up.
View from my room
Stayed 4 nights in Dec 2019

10/10 Excellent

Jann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view from the room, execllent service from staff and convenient location to Fansipan train station, breakfast was delightful. Couldn't ask for more!
View from room
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay in Sapa

Hotel is in a great location just away from the main hustle and bustle of town, but close enough to walk to (such as the Fansipan cable car). Upon check in they were extremely helpful and welcoming. We booked a room with a balcony and it did not disappoint, beautiful views over the mountains to wake up to - would recommend upgrading. Room amenities were great, kettle, hairdryer, safe, fridge and stocked toiletries. Breakfast was great with all sorts of Asian choices, just seemed cold if you got there later. Evening meal was so-so, reminded us of what we could have got for breakfast. Had a slight issue with the service at the spa when getting a massage, however when this was raised with hotel management they were extremely apologetic and stated they had spoken to the spa staff so hopefully the next customers that go will have a better experience. Overall would recommend choosing this hotel for your stay in Sapa!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Pistacchio is 4 stars hotel, I expected good service but I little upset. When I came, I was tired because of the fight and long drive, but no welcome drink, and when I finished check in, the guy told me that I could go to the room now, no bellman to help me to carry my luggage, I had to did it by myself, I and my mom had to carry 3 luggage to the room. So upset about it, the staff, some is friendly, some not
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff were fantastic...highly recommended
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I came for a 4 day get away and we absolutely loved the Pistachio Hotel. We will definitely stay there again on our next visit.
Stayed 4 nights in Aug 2019

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk manager helped us so much because she was very knowledgeable about the tourist attractions we wanted to do.
Stayed 2 nights in Jul 2019

8/10 Good

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful staff Good location great view from room
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was nice... staff hotel condition... food... buffet... bathroom clean... nice living room... jus the water it was so hard to get it to warm so we can shower... sometimes its hot sometime its cold... we couldnt get it to warm....
Stayed 2 nights in Dec 2018

10/10 Excellent

MINHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to downtown
Stayed 1 night in Nov 2023

8/10 Good

ATSUSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Insub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

아주 훌륭합니다.

적극 추천합니다. 호텔 1층 후문을 통하면 사파광장으로의 접근도 편합니다. 전반적인 룸컨디션이나 뷰 도 매운 좋습니다. 특히 조식에 제대로된 "김치"가 나옵니다. ^^ 직원들도 친절하고, 얼리체크인도 가능한 범위내에서 친절하게 도와줍니다.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
El edificio muy bien pero el servicio no muy organizado
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワーの温度調整が難しく、排水が中々流れない。
Stayed 3 nights in Aug 2019

10/10 Excellent

Yong Hwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 숙박

관광지와 가깝고 적당히 거리가 있어 조용하며, 깨끗하고 분위기있고 넓은 실내 . 적극 추천드립니다. 가성비도 좋음. 방음도 어느 정도 됩니다 저는 항상 여행가면 새벽까지 음악틀고 술한잔 하는데 문틀 바닥을 직접 막은 다음 체크 해보니 소리도 새어나가지 안더군요
Stayed 1 night in Aug 2019

10/10 Excellent

LesParisiens, Paris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etablissement d'une excellente propreté, chambre très grande et bien agencée avec une magnifique vue sur la montagne. Quartier calme où il est facile de trouver de très bons restaurants. Personnel toujours à l'écoute Petit déjeuner excellent avec beaucoup de choix Restaurant de l'hôtel très bon. Equipements parfaits (piscine, SPA,etc.) C'est le meilleur hôtel où j'ai logé au Vietnam et qui m'a fait un excellent cadeau de départ. Si vous allez à Sapa, allez à Pistachio Hotel Sapa : c'est le meilleur choix.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔식당은 마치 비싼 레쓰토랑에 있을정도의 착칵이 들정도 직원들의 서비스태도에 대단히 만족합니더. 추천을 해주고싶은 호텔입나다.
Stayed 2 nights in Feb 2019