SureStay Plus Hotel by Best Western Sacramento North

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Sacramento North

Lobby
Standard Room, 2 Queen Beds, Balcony, Garden View | Iron/ironing board, free WiFi, bed sheets
Exterior
Outdoor pool
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
350 Bercut Drive, Sacramento, CA, 95811
  • Place, Discovery Park
    ‪11 min walk‬
  • Place, Golden 1 Center
    ‪2 min drive‬
  • Place, Sacramento Convention Center
    ‪5 min drive‬
  • Airport, Sacramento, CA (SMF-Sacramento Intl.)
    ‪11 min drive‬

Room options

Queen Room

  • Sleeps 2

King Room

  • Sleeps 2

Standard Room, 2 Queen Beds, Balcony, Garden View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • 1 King Bed

King Room with Pool View

  • Sleeps 2

Two Queen Room with Garden View

  • Sleeps 4

King Room with Garden View

  • Sleeps 2

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Non-Smoking, Pool View, Balcony, Microwave And Refrigerator, Full Breakfast

  • Sleeps 4

2 Queen Beds, Non-Smoking, Balcony, Pool View, Microwave And Refrigerator, Flat Screen Television, Desk, Full Breakfast

  • Sleeps 4

Two Queen Room

  • Sleeps 4

Accessible King Room

  • Sleeps 2

Similar properties

About this property

SureStay Plus Hotel by Best Western Sacramento North

Hotel with free breakfast, near Golden 1 Center
This smoke-free hotel features an outdoor pool, Access to hot tub and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area and ATM/banking services are on-site.
SureStay Plus Hotel by Best Western Sacramento North offers 100 accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 43-inch flat-screen televisions come with premium satellite channels and Netflix. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Sacramento North. During your stay, you're just a quick walk from Sacramento River Water Intake Structure. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a computer, an ATM and TV in a common area
  • Just a 2-minute drive from Golden 1 Center and a few minutes from Discovery Park
  • Pets welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Sacramento North offers its guests an outdoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. Free breakfast is available. SureStay Plus Hotel by Best Western Sacramento North also features an ATM and a television in common area. Free self parking is available.

This Sacramento hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (83 centimetre high)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 23.24 per pet, per day
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 23.24 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hub Hotel Sacramento
Hub Sacramento
SureStay Plus Hotel Best Western Sacramento North
SureStay Plus Best Western Sacramento North
SureStay Best Sacramento
Surestay Plus By Sacramento
SureStay Plus Hotel by Best Western Sacramento North Hotel
SureStay Plus Hotel by Best Western Sacramento North Sacramento

Reviews

SureStay Plus Hotel by Best Western Sacramento North Reviews

6.2

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 296 out of 1000 reviews
Rating 8 - Good. 151 out of 1000 reviews
Rating 6 - Okay. 146 out of 1000 reviews
Rating 4 - Poor. 134 out of 1000 reviews
Rating 2 - Terrible. 273 out of 1000 reviews

Reviews

6/10 Okay

samuel

Travelled with family
Alot of homeless
Stayed 1 night in Aug 2025

10/10 Excellent

Mere

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well it was my first time but I love it very spacious room & clean and easy to access.Check in & out is ver efficient.Property is clean
Stayed 1 night in Aug 2025

4/10 Poor

Sergio

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

it's not too bad

The place is not in a very good location. There are homeless people and they make a lot of noise at night and don't let you rest. The rooms are comfortable and the people who work there are very helpful. Only on the outside, the place is dirty.
Stayed 2 nights in Jul 2025

2/10 Terrible

Sami

Stayed 1 night in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Well secured
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

jason

Disliked: Staff & service, property conditions & facilities
Chose to not stay after checking in. Waited over 1-1/2 hrs for towels after noticing there were only 2 bath towels and 1 wash cloth for 4 people. After seeing many loitering around cars in their parking lot, the constant smell of weed being smoked, and homeless individuals camped out just outside the property, felt it would not be safe for my family to stay here especially since I have an asthmatic daughter.
Stayed 2 nights in Aug 2025

4/10 Poor

keagan

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2025

6/10 Okay

Soney

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Varun

Stayed 4 nights in Jul 2025

6/10 Okay

Maximiliano

Stayed 1 night in Jul 2025

10/10 Excellent

Dadhi

Business traveller
Stayed 1 night in Jul 2025

4/10 Poor

Murahary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was not very well maintained can’t say dirty but almost close. Staff were courteous and helpful to the best possible. I wouldn’t stay in this property again.
Stayed 2 nights in Jul 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ahsan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Professional
Stayed 2 nights in Jul 2025

10/10 Excellent

Cesar

Stayed 5 nights in Jul 2025

8/10 Good

Jamal

Stayed 1 night in Jul 2025

10/10 Excellent

Nawel

Stayed 3 nights in Jul 2025

8/10 Good

Josephine

Stayed 2 nights in Apr 2025

8/10 Good

Jose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The night time security guard was so rude for no reason. We were having a hard time opinen the gate, so we asked the security guard for help, and his response was so rude.
Stayed 2 nights in Jul 2025

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They lock the pool at 9 and lots of homeless people in the parking lot
Stayed 2 nights in Jul 2025

2/10 Terrible

Claudia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk young lady was too distracted on her phone upon my arrival. On top of it, she had no professional customer service etiquette. I requested a non smoking room and I received a room whose walls and everything had the lingering smell. The hotel looked decent in photos but was NOT decent and the people who stayed there made me feel very uncomfortable. I didn’t feel safe or comfortable at all. To make things worse I had called the front desk on the second day and was left on hold close to an hour!!! I had to hang up. The pool didnt look as attractive as it did in the photos. Complete disappointment!!! Never again!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jun 2025

8/10 Good

Marcella

Travelled with group
Liked: Staff & service
Stayed 1 night in Jun 2025