Things started off a little rough because we arrived and the rental hadn't been cleaned after the previous guests. This was due to a mixup with the cleaners who thought we were owners, and not renters, so they left the linens/trash/etc. After contacting Sarah this was quickly resolved. The owners of the cleaning company drove out personally to bring us clean linens and could not have been nicer. There was damage to the outdoor patio fan which was also repaired during our stay. Sarah was a kind, responsive, and cordial host. Thank you for a relaxing week at your property!