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Best Western Pacific Highway Inn

2.5 star property

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Photo gallery for Best Western Pacific Highway Inn

Free daily continental breakfast
Bathroom shower
View from property
Fitness facility
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included

Explore the area

View in a map
4646 Portland Road NE, Salem, OR, 97305
  • Place, Super Bounce
    ‪9 min walk‬
  • Place, Chemeketa Community College
    ‪18 min walk‬
  • Place, Oregon State Fairgrounds Pavilion
    ‪5 min drive‬
  • Airport, Salem, OR (SLE-McNary Field)
    ‪10 min drive‬

Room options

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About this property

Best Western Pacific Highway Inn

Along with an indoor pool, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free continental breakfast, free self parking and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, a hot tub and coffee/tea in a common area.
Best Western Pacific Highway Inn offers 52 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This Salem hotel provides complimentary wireless Internet access. Premium cable televisions are provided. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
During your stay at Best Western Pacific Highway Inn, you'll be within walking distance of Super Bounce. You'll find features such as free breakfast, free self-parking and a free round-trip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 13 minutes on foot from Super Bounce and a 2-minute drive from Chemeketa Community College
  • Free airport shuttle service
Best Western Pacific Highway Inn offers its guests an indoor pool, an outdoor pool, a hot tub, and a 24-hour fitness centre. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Best Western Pacific Highway Inn. Self parking is free.

This Salem hotel is smoke free.

Guests are served a free continental breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free return airport shuttle from 9:00 AM to 8:00 PM on request
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4:00 AM

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Best Western Pacific Highway Inn offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN Pacific

BEST WESTERN Pacific Highway

BEST WESTERN Pacific Highway Inn

BEST WESTERN Pacific Highway Inn Salem

BEST WESTERN Pacific Highway Salem

BEST WESTERN Pacific Highway Inn Salem, Oregon

Best Pacific Highway Salem

Best Western Pacific Highway Inn Hotel

Best Western Pacific Highway Inn Salem

Best Western Pacific Highway Inn Hotel Salem

Best Western Pacific Highway Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 257 out of 724 reviews
Rating 8 - Good. 291 out of 724 reviews
Rating 6 - Okay. 114 out of 724 reviews
Rating 4 - Poor. 33 out of 724 reviews
Rating 2 - Terrible. 29 out of 724 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Finally a motel/hotel that takes covid 19 serious! They go above and beyond with there cleaning measures. I asked at the front desk as i do with every place i stay at about the covid cleaning policy and this place was the best Ive seen. They even offer "pick up" breakfast during this time! Good job BW i would totally stay there again.
Stayed 1 night in Nov 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival I was met with a ridiculous surprise deposit of $300. Once in the room our TV was stuck on the adult channels, had to call the desk and reset the tv multiple times. Property just looked rundown.
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk service, very clean, comfortable bed, and pet friendly...love it all!
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really great, helping me check in with a BW gift card, etc. They did require a $200 refundable deposit, which was not in the hotel write up,. But otherwise it was a clean, comfortable room. The room was a little noisy as it was close to the roadway, but still a pleasant space.
Stayed 2 nights in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from freeway, clean and comfortable. Nothing fancy, but very Covid- aware and they did a nice job with a "touchless" breakfast. I'd stay here again.
Stayed 1 night in Apr 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The property is a little "tired" and in need to updates ... but the rooms were clean, the bed was comfortable, and parking was free. Not bad for an overnight stay.
Stayed 1 night in Apr 2021
Verified

6/10 Okay

Desiree

Disliked: Cleanliness, property conditions & facilities
So had to schedule a 45min window for use of the pool. We called at 7am and scheduled a 9am pool time, but when we were being let into the pool we were informed that the front desk lady said she couldn’t remove the pool cover by herself and there was nobody else on staff to help her. So the spa only was open and the kids could not swi
Stayed 1 night in Apr 2021
Verified

6/10 Okay

Lucinda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Hey charge a $200 deposit to card upon check in.

First off they charge your card a $200 deposit the minute you check in, i don't like that at all. It takes 7-10 days to get that money back. If they want to "hold" your card info for incidentals that's one thing but automatically charging your card is ridiculous. Also no parking near our room, had to park clear on the other side of the complex. My daughter is special needs so that made things difficult. I really can't say it was a great experience because we didn't spend the night, my daughter ended up having to be taken to the ER so we didn't even sleep in the beds. We didn't get there till 10:30 and left 15 minutes later, didn't get back from the ER till 8:30 in the morning. We ate the breakfast stayed in the room till check out and checked out. They didn't bother asking if they could discount us or anything. Which is fine but it would have been nice. Overall it was nice i just don't agree with the deposit.
Stayed 1 night in Apr 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very surprised about the deposit we had to pay. That was ever unexpected.
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
the facility was clean.
Stayed 1 night in Apr 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Nice, spacious motel. We had to wait half an hour to check in because rooms were not cleaned at 4pm.
Stayed 1 night in Apr 2021
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Stay was good. Older hotel but clean. Didn’t like the hold of $200 on our card for possibilities.Room smelled musty at first but we had a nice stay.
Stayed 1 night in Apr 2021
Verified

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
The bed was terrible, pillows were like rocks, very misrepresented
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that the Coke machine doesn't take cash. Other than that, a very good stay overall.
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great room value

The rooms are really nice Alot of space. Has all you need with microwave and frig.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stop along I-5 and clean for family.

Great late night stop over, close to the highway, easy to locate and access room. Rooms clean and large enough to move around.
Stayed 1 night in Apr 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made reservations and paid in advance. When I got there at 11am I was told I couldn't check in until 4pm. I understand that they need to clean rooms after checkout but I would have thought since I had driven 7 hours alone with a baby, paid in advance, and nobody else was waiting for a room that they could get to my room first. I asked about the pool and was told it was out of service, I later saw people using it. The room smelled musty but I couldn't keep the window open for fresh air because of the constant noise of people outside all night. I'm pretty sure the room nextdoor was being used to sell drugs. Then for breakfast you have to order ahead. I have Celiacs so I can't eat several of their options and asked for 2 yogurts instead of the breakfast sandwich and was told no. I was also told my card would be charged $20 plus tax for my dog for the 2 night stay and was actually charged double. I expect some inconvenience when traveling but this place was a disaster.
Stayed 2 nights in Mar 2021
Verified

6/10 Okay

Lisa

Liked: Staff & service

Family Weekend Trip

Good: easy access, close to food and shopping and our weekend plans. Bad: Traveling with 5 kids and had to get two rooms, which was fine but we requested adjoining and due to covid we were not allowed which makes no sense since we're a family that traveled in the same car there. We also didn't get rooms next to each other and only 4 people at a time to use pool/hot tub. I understand staying safe with covid but we shouldn't punish large families.
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally friendly and responsive to any questions we had. ..
Stayed 1 night in Mar 2021
Verified

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Road Trip - Salem, OR stay

Clean room, comfortable bed. Very pleased with the accommodations.
Stayed 1 night in Mar 2021
Verified

2/10 Terrible

Theresa

Disliked: Cleanliness, property conditions & facilities, room comfort
When we checked in we were told that there was a $400 deposit required for our dog and $20 a day additional charge. There was nothing about either of these fees when we made the reservation. The room was flea invested and now our dog is having allergic reactions to the fleas she picked up there.
Stayed 7 nights in Mar 2021
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly

Great customer service very clean and sanitized rooms extremely comfortable stay thank you
Stayed 1 night in Mar 2021
Verified

2/10 Terrible

greg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unaccommodating

From the beginning the front desk was not accommodating. Extremely rude, we tried to do everything thing the asked and they still turned our traveler away. they would not except her credit card they would not except mine or a credit card authorization form.
Stayed 1 night in Mar 2021
Verified

6/10 Okay

nick

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not so good.

Missing pillows on bed. No blanket on bed, sheet and thin bedspread. Poor grab and go breakfast. No maid service on second day of stay. At least reduce the price if you are not providing services.
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, rooms clean loved the bathroom / shower
Stayed 1 night in Mar 2021