Casa Serafin Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Casa Serafin Hotel

Terrace/patio
Terrace/patio
Reception
Comfort Quadruple Room | 1 bedroom, free WiFi
Comfort Triple Room, Balcony, City View | 1 bedroom, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
CARRERA 6, NUMERO 3 39, Salento, Quindío, 631020
  • Calle Real
    ‪1 min walk‬
  • Main Square
    ‪2 min walk‬
  • Cocora Valley
    ‪18 min walk‬
  • Armenia (AXM-El Eden)
    ‪52 min drive‬

Room options

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Comfort Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Family Shared Dormitory

  • Sleeps 6
  • 2 Single Beds and 2 Double Beds

Comfort Triple Room, Balcony, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Family Room

  • Sleeps 6
  • 3 Double Beds

Similar properties

About this property

Casa Serafin Hotel

Hotel with free breakfast, near Cocora Valley
Laundry facilities, free breakfast and free Wi-Fi in public areas are available at this smoke-free hotel. Change of towels is available on request
Casa Serafin Hotel offers 8 accommodations. This Salento hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Casa Serafin Hotel, you're just a quick walk from Calle Real. Free breakfast, free WiFi in public areas and laundry facilities are available.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include luggage storage
  • Steps from Calle Real and Main Square
  • Dogs welcome for a fee
Free breakfast is available daily. Public spaces have free WiFi.

This 3-star Salento hotel is smoke free.

Guests are served a free full breakfast daily from 7:30 AM to 10:00 AM.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

This property is closed from 10 September 2025 to 15 September 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • Pets: COP 30000 per pet, per stay
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 30000 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number 131985
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Casa Serafin Hotel Hotel
Casa Serafin Hotel Salento
Casa Serafin Hotel Hotel Salento

Casa Serafin Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decoration, the authenticity of the building and the excellent location!
Stayed 5 nights in Jul 2025

2/10 Terrible

sanjeeban

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and prepaid for the property via Expedia 2 months back but upon arrival they didn’t accepted the booking at night. This was insane as I had to wiggle around to find a place to stay at night. Next day after lot of back and forth they gave me a small room to stay. Very bad experience
Stayed 2 nights in Aug 2025

6/10 Okay

Nia

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Perfect location! It was easy to come and go which was perfect when we wanted to drop off shopping bags. You must bring wash cloths with you as they only provide towels. If you're planning on getting rest, this isn't the place for you as it is extremely loud all hours of the night. Although the room didn't get too hot, there is no fans or air control in the room. You have to ask to use an iron and it is shared with everyone staying at the hotel. If you need more toilet paper or fresh towels, you must ask for them. My son was really disappointed that he was unable to sleep on the top bunks because of there being many dead bugs up there. The shower floor was pretty gross and the room floor needed a good mopping. House keeping did come by but unfortunately the shower floor remained the same so I'd advise packing shower shoes. The "front desk" is almost non existent. Once you find someone who works there, be sure to get their number for WhatsApp in case you need anything. Breakfast was good. The staff were so kind and resourceful. They were very helpful. The rooms do look like the photos.
Stayed 2 nights in Jul 2025

10/10 Excellent

Priscilla

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful newly remodeled with wonderful details. Staff is very nice and accommodating. It is located right on the main street in Salento: Calle Real. You have shopping and restaurants for several blocks.
Front of hotel on Calle Real
View of Calle Real from balcony of our room
Stayed 2 nights in Jul 2025

8/10 Good

Kristen

Stayed 2 nights in Jul 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Little to no sleep

Sometimes, it’s the little things that count. Like offering shampoo, and a second cup of coffee without being charged. This was sold as a full breakfast. Also, word of advice, do not book the rooms with the balcony unless noise does not bother you. The local people literally party ALL NIGHT LONG, and they are loud.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located. The customer service was great. Try not to stay in the room nearby the street am because it’s hard to sleep at night with the noise from outside.
Stayed 2 nights in May 2025

10/10 Excellent

Carolina

Liked: Cleanliness, property conditions & facilities
Muy buena ubicación e instalaciones. Las habitaciones son amplias y cómodas. Check in y check out fácil y excelente atención y servicio.
Stayed 1 night in Jun 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo Hotel, limpio y personal muy amable. Es en la calle principal entonces hay ruido. Muy recomendado.
Stayed 3 nights in Mar 2025

10/10 Excellent

Johani

Stayed 2 nights in Feb 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Court séjour à Salento. Décoration hotel magnifique, literie très confortable. L’hôtel est placé dans la plus belle rue de Salento, tout près de TOUT (restaurants, boutiques de souvenirs, place principale où se trouvent les jeeps Willis. Le personnel est aux petits soins. Petits bémols : hôtel au coeur du centre ville donc ça peut être très bruyant jusqu’à tard en fonction de là où se trouve votre chambre. Nous en avions une qui donnait sur la rue. Si vous voulez du calme demandez les chambres au fond du jardin. Le petit déjeuner est le même tous les matins et n’est pas servi sous forme de buffet. Il y a des œufs à la demande (brouillés, au plat ou omelette), 1 tranche de fromage, boisson chaude, 1 coupole de fruits, 1 tartine de pain ou arepa avec beurre et confiture. Vous pouvez demander des portions en plus si vous avez une grande faim.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness
Location was amazin!! Everything was super clean!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bonito y limpio
Stayed 2 nights in Jun 2025

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESPECTACULAR SITIO

Fue un experiencia inolvidable, la atención super amable, el hotel super cuidado parece nuevo, pareciera que lo estábamos estrenando Las habitaciónes, ropa de cama y baños, toallas, todo extremadamente limpio Volvería y lo recomendaría 100% Para mí es el mejor hotel de Salento Super ubicado en la calle principal
Stayed 1 night in May 2025