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3.7 out of 5

"Pas possible de faire des reserve avec carte de credit " More

By a verified traveller on Thu 21 Mar 2024

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Superior Room, Multiple Beds

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max
€48* Per night/room 12 Jun - 13 Jun

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Multiple Beds

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Sotero Hotel's good location. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests speak favourably about the comfortable guestrooms and the location
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Sotero Hotel ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sotero Hotel

Everyone (2) Couples (1)
3 out of 5
Pas possible de faire des reserve avec carte de credit

Posted by on 21 Mar 2024

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Comment from Hotel Management

31 Mar 2024 by Sotero Hotel By Castelo Itaipava

Prezado Sr. Pascal, Agradecemos por dedicar o seu tempo para nos avaliar!O seu comentário foi encaminhado aos departamentos responsáveis para devidas providências.Esperamos ter a oportunidade de te receber em breve para reafirmar que a sua satisfação é o nosso grande compromisso.Atenciosamente,

4 out of 5
Leider nicht für Familien mit kleinen Kindern Das Hotel ist sehr gut, central Leider mussten wir 4x Zimmer Wechsel ( Klimaanlage Problema) Pool zu tiefe onhe liegenfläche Am dem tag war keine Kelner am pool, Bestellung mussten per Telefon gemacht werden. Super positiv ist das Empfangspersonal : sehr sehr freundlich und hilfsbereit

Posted by on 22 Feb 2019

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4 out of 5

Posted by on 22 Feb 2019

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Comment from Hotel Management

12 Apr 2019 by Sotero Hotel

Agradecemos por ter escolhido o Sotero Hotel e por dedicar o seu tempo para nos avaliar! Esperamos ter a oportunidade de recebê-lo novamente para reafirmar que a sua satisfação é o nosso grande compromisso! Siga o @soterohotel nas redes sociais e fique por dentro das novidades. Cordialmente,

Property Features

  • Buffet breakfast (free)
  • Terrace on the roof
  • Conference rooms
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Food & Drink

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 7
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • Sotero Hotel Nobile
  • Sotero Hotel Nobile Salvador
  • Sotero Nobile
  • Sotero Nobile Salvador
  • Sotero Hotel Salvador
  • Sotero Hotel
  • Sotero Salvador
  • Sotero Hotel Salvador, Bahia, Brazil
  • Sotero Hotel by Nobile
  • Sotero Hotel Hotel
  • Sotero Hotel Salvador
  • Sotero Hotel Hotel Salvador

You should know

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.