Atria Inn & Suites

2.0 star property

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Photo gallery for Atria Inn & Suites

Front of property
2 Queen Deluxe Suites | Bathroom | Combined shower/bathtub, free toiletries, towels, soap
Front of property
1 King Deluxe Suite | Desk, iron/ironing board, free WiFi, bed sheets
1 King Deluxe Suite | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
9727 Fredericksburg Rd, San Antonio, TX, 78240
  • Place, USAA Corporate Office Headquarters
    ‪15 min walk‬
  • Place, Methodist Healthcare
    ‪2 min drive‬
  • Place, South Texas Medical Center
    ‪4 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

2 Queen Deluxe Suites

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

1 King Deluxe Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Atria Inn & Suites

This smoke-free motel features dry cleaning, a 24-hour front desk and express check-out. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Atria Inn & Suites offers 34 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. 27-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Antonio motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Atria Inn & Suites. During your stay, you'll be within walking distance of USAA Corporate Office Headquarters. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from The Rim Shopping Center and 8 minutes from The Shops of La Cantera
  • Pets welcome for a fee
As a guest of Atria Inn & Suites, you'll find dry cleaning/laundry services and express check-out. Public spaces have free WiFi. Free self parking is available.

This San Antonio motel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

9727 Fredericksburg Rd
Atria Inn & Suites Motel
Atria Inn & Suites San Antonio
Atria Inn & Suites Motel San Antonio

Atria Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 125 out of 289 reviews
Rating 8 - Good. 57 out of 289 reviews
Rating 6 - Okay. 41 out of 289 reviews
Rating 4 - Poor. 30 out of 289 reviews
Rating 2 - Terrible. 36 out of 289 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 4 nights in Nov 2025

4/10 Poor

Eugene

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A c was not working correctly
Stayed 1 night in Jan 2026

2/10 Terrible

Courtney

Stayed 5 nights in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Room was good standings, staff was friendly
Stayed 1 night in Dec 2025

4/10 Poor

Guy

Travelled with family
Disliked: Cleanliness
The room was smelling so bad and the bathroom was broken. And they new a plastic bath curtain
Stayed 2 nights in Dec 2025

8/10 Good

Melinda

Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, comfortable space for a reasonable price.
Stayed 1 night in Dec 2025

2/10 Terrible

Tahrim

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room reeked of smoke, the bathtub had rust all over it, no toilet paper was provided, needed to get a new key everyday. Overall terrible experience, will never comeback.
Stayed 3 nights in Dec 2025

8/10 Good

Rachel

Business traveller
Liked: Cleanliness
Check-in was smooth, and the room was clean. It needs some repairs and the blanket was as thin as the sheet, but no complaints otherwise.
Stayed 1 night in Dec 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, room comfort
Yes
Stayed 1 night in Dec 2025

8/10 Good

Tamy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Victoria

Stayed 2 nights in Nov 2025

6/10 Okay

John Paul

😊
Stayed 1 night in Nov 2025

10/10 Excellent

rodolfo

Liked: Cleanliness, staff & service, amenities
Lovely
Stayed 1 night in Nov 2025

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great and really clean loved it
Stayed 3 nights in Nov 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Jesus

Liked: Amenities
Clean
Stayed 1 night in Oct 2025

6/10 Okay

Teresa

Stayed 1 night in Oct 2025

2/10 Terrible

Sophy

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

2/10 Terrible

Perry

Disliked: Staff & service, property conditions & facilities
Worst experience at a hotel ever! The surface of the tub was coming off. The sealant for the sink applied incorrectly. There was a hole in the curtain so someone could look in the room at us! The sealant on the back of the sink counter dripping down. When you walk into the bathroom area the tile was sticking up and could cause an injury if someone hit their foot or toe on it. The smoke detector was missing! The towel that you used for the bathroom floor had holes eaten almost through them. The person that checked me in was not friendly at all. When I checked out the person I spoke to about ALL the problems said “The room was clean wasn’t it?”
Tub
Hole in curtain
Back of counter on sink
Top of sink
Stayed 1 night in Oct 2025

10/10 Excellent

Payton

Stayed 2 nights in Sep 2025

4/10 Poor

Felix

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This was a very decent property once, hence the traditionally high ratings. The rooms are large and the neighborhood decent. There seems to be no avoidable maintenance made at this building ever. In two of the three rooms we rented, the lights didn't work, on one the door handle came right off, and my microwave stopped working. The ceiling lights have been removed but the opens shells are still there. The shower is uncontrollably hot before 6am and steady cold after 9am. All dealings with the management are through a small crack armored glass window that make communication virtually impossible. The vending machines are still labeled but have long been removed. But by far the worst are the guests staying there - every night they shouted and screamed on the walkways in front of the property. Every night and all night long. And with management holed up in their mini-fortress no one could address the issue. Despite the good price, the large rooms, and the decent location, I would not stay there anymore.
Stayed 5 nights in Sep 2025