DoubleTree by Hilton San Antonio Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton San Antonio Downtown

Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Exterior
Coffee shop

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
  • Place, Market Square
    ‪7 min walk‬
  • Place, San Antonio River
    ‪15 min walk‬
  • Place, River Walk
    ‪17 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

1 Sweet Dreams King Non-Smoking

  • Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(55 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton San Antonio Downtown

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Other amenities include a bar/lounge, a coffee shop/cafe and WiFi in public areas. Change of bedsheets is available on request
DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit.

This San Antonio hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton San Antonio Downtown. During your stay, you're just a quick walk from Market Square. You'll find features such as an outdoor pool, a restaurant and a 24-hour gym.
  • Enjoy American cuisine and pool views while dining at So Frio
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, 6 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the location and the clean guestrooms
  • 6 minutes by foot from Market Square and a 2-minute drive from San Antonio River
  • Cats and dogs welcome for a fee
DoubleTree by Hilton San Antonio Downtown offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Event space at this hotel measures 9000 square feet (836 square metres) and includes conference space. The business-friendly DoubleTree by Hilton San Antonio Downtown also features a vending machine, a garden, and laundry facilities. For a fee, parking is available.

This 4-star San Antonio hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 10:30 AM.
So Frio – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per stay)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 20 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • So Frio

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)

Business services

  • 6 meeting rooms
  • 9,000 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 20 for adults and from USD 13 for children
  • Fee for in-room wireless Internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered self-parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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DoubleTree by Hilton San Antonio Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 585 out of 1002 reviews
Rating 8 - Good. 165 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 78 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cleantech - Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, nice pool area. Has a full restaurant and bar inside.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, polite staff, and the downtown shuttle is very convenient.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Really friendly staff clean rooms!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Really great place to stay
Stayed 1 night in Oct 2025
Verified

8/10 Good

Alonso

Liked: Cleanliness, amenities, property conditions & facilities
It was good to stay there again
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price, clean and comfortable beds.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
amazing hotel really clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Becky

Liked: Amenities
Clean rooms, great breakfast and service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Idoel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean spot for me. I would definitely stay there agai.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ilse ivonne

Liked: Cleanliness, staff & service, amenities
Great room and staff, I enjoyd some food and drinks at the bar and they were great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always amazing and the location is great for downtown
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Meka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great will stay again
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kassidy Drolette

Liked: Cleanliness, property conditions & facilities
Overall the hotel & room was very clean. Parking is paid per night, just fyi.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Always a clean place to stay in the staff is always amazing
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel very clean! I would stay there again!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff was really friendly and nice! Loved my stay here!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, comfortable bed.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Family-friendly, super clean, safe and quiet.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and in a decent area of town
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

LeTrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the room and location staff was very friendly and helpful
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was great even with the 3 bands that came in
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Allison

Liked: Amenities
As always, I wouldn't stay anywhere else.
Stayed 1 night in Oct 2025