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Hilton Palacio Del Rio

4.0 star property

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Photo gallery for Hilton Palacio Del Rio

Enter a refined space with a grand entrance, ornate archway, and elegant chandeliers.
Enjoy stunning views of the city from your balcony overlooking a sports complex and lush green spaces.
Surrounded by lush tropical plants and a serene water feature, this contemporary building offers a tranquil retreat.
Relax by the pool, surrounded by lounge chairs and a stunning city view.
Dine under the stars with a clear view of the pool from our outdoor patio.

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
200 S Alamo St, San Antonio, TX, 78205
  • River Walk
    ‪2 min walk‬
  • Henry B. González Convention Center
    ‪2 min walk‬
  • Alamo
    ‪5 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, River View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, River View

  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, City View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Doubles

1 bedroom, premium bedding, in-room safe, desk

Standard Two Doubles

9.2 out of 10
Wonderful
(27 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Riverview Two Doubles

1 bedroom, premium bedding, in-room safe, desk

Riverview Two Doubles

9.0 out of 10
Wonderful
(17 reviews)
  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • 42 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, City View, Roll In Shower

1 bedroom, premium bedding, in-room safe, desk

One King Bed, City View, Roll In Shower

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 1 King Bed

  • 63 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor) | 1 bedroom, premium bedding, in-room safe, desk

Room (Parlor)

  • City view
  • Sleeps 7
  • 1 Double Sofa Bed

View all photos for One King Bay View Accessible Bath Tub

1 bedroom, premium bedding, in-room safe, desk

One King Bay View Accessible Bath Tub

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

1 bedroom, premium bedding, in-room safe, desk

Standard King

9.2 out of 10
Wonderful
(32 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Riverview King

1 bedroom, premium bedding, in-room safe, desk

Riverview King

9.4 out of 10
Exceptional
(18 reviews)
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Accessible With Bath Tub

1 bedroom, premium bedding, in-room safe, desk

One King Accessible With Bath Tub

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Palacio Del Rio

Riverwalk hotel with 24-hour fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video game consoles. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Palacio Del Rio. During your stay, you're just a quick walk from River Walk. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Shops at Rivercenter and River Walk
Hilton Palacio Del Rio offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Palacio Del Rio. For a fee, parking is available.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.
Coffee Cupboard – On-site coffee shop.
Rincon Alegre – This lobby lounge serves dinner and light fare. Open daily.
Rivers Edge – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 12 to 25 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coffee Cupboard
  • Rincon Alegre
  • Rivers Edge

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (137 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Built in 1968
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • Pay films
  • Video game console

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 12.00 to 25.00 for adults and USD 12.00 to 25.00 for children
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palacio
Hilton Palacio Rio
Hilton Palacio Rio Hotel
Hilton Palacio Rio Hotel San Antonio
Hilton Palacio Rio San Antonio
Hilton Rio
Palacio Rio
Rio Hilton
Rio Palacio
Hilton Hotel San Antonio
Hilton Palacio Del Rio Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio Hotel
Hilton Palacio Del Rio San Antonio
Hilton Palacio Del Rio Hotel San Antonio

Hilton Palacio Del Rio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 667 out of 1016 reviews
Rating 8 - Good. 171 out of 1016 reviews
Rating 6 - Okay. 88 out of 1016 reviews
Rating 4 - Poor. 52 out of 1016 reviews
Rating 2 - Terrible. 38 out of 1016 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could go to the river from our hotel. Amazing place!!
Stayed 1 night in May 2025

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael Edmundo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location along the riverwalk. Staff was very welcoming and friendly. I would definitely recommend this hotel during FIESTA.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel on the Riverwalk!

We always love staying here. It's conveniently located near all of the fun spots on the Riverwalk and downtown San Antonio. The staff is very friendly and accomodating. They even upgraded us to a riverview room because we always choose to stay there for Fiesta year after year.
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Electrical outlets wore out. Charging phones was extremely challenging. Having tried multiple chargers. The chargers barely stayed in the plug The buffet break pricey but it was excellent. Valet Parking was cost $55 per day but typical for the area
Stayed 3 nights in Apr 2025

8/10 Good

Augustine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert, Seguin

Liked: Cleanliness, staff & service, property conditions & facilities
Great property beautiful views of downtown and the river walk out your balcony. Rooms are beautiful and super clean. Wish they offered free parking or a lower fee to park though.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica, SHEDIAC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. Rooms with balconies are beautiful. Nice restaurants within and around hotel. Staff were very friendly and helpful. Valet parking only but that works since parking is so hard to find around this area.
Stayed 1 night in Apr 2025

8/10 Good

Diana Vanessa

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Bonnie

Very accessible to restaurants and almost downtown attractions. 👍
Stayed 4 nights in Apr 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. The hotel staff was very friendly. I could not give it a 5 star rating based on comparison with properties I believe truly are 5 star. The hotel is clean but rooms are definitely dated. One old chair in the corner and a small rolling desk chair. We sat on the bed so no worries. Also, every time we passed through the lobby we were approached about booking another trip to listen to the two hour "non time share" presentation. While the lady was very kind we found ourselves dreading the lobby and looking for other ways out of the hotel. I would stay here again.
Stayed 4 nights in Apr 2025

8/10 Good

LORENA

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with a beautiful view to the river walk . They have a wonderful restaurant buffet and ala crate great service we loved angel sweetes men waiter there. The hotel is great … no complaints on hotel . One thing that was annoying is There’s construction across the street on city view and that was annoying didn’t let you sleep they started early We had a group of 18 celebrating my niece 40th we booked 9 rooms and all were on same with noise disturbances and also I asked for 1 request a cake to be taken to the birthday girl room it never made it and the front desk assured me it would but it didn’t we were there 6 days…. Enjoyed the stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Stayed 3 nights in Mar 2025

10/10 Excellent

Jacob Maurice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time on the River walk, once I accessed it I was overwhelmed with all of the restaurants and stuff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Amy

Stayed 2 nights in Apr 2025

10/10 Excellent

Bhushan Pravin

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The construction around the area was kinda inconvenience. Other than that its a great place to stay..
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeannie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Adalberto

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Ac did not work properly. Room smell like construction. Lots of noise during the morning time.
Stayed 1 night in Apr 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Clean with friendly and attentive staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Maira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a quiet hotel this is not the place! The construction in front of the hotel is so loud they start 6am and go into the evening. There was terrible loud hammering in the floor above as well that made it hard to sleep. The location is great though right on the riverwalk near so many fun places! The staff is very friendly, rooms are spacious and clean! Hope next time I go the construction is finished.
Stayed 5 nights in Apr 2025

6/10 Okay

Rebecca M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice and centrally located. The only issue was the construction next door which began at 5 am! Wish I knew this ahead of time. 👎
Stayed 4 nights in Apr 2025