Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

3.0 star property

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Photo gallery for Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

Terrace/patio
Hypo-allergenic bedding, individually furnished, desk, laptop workspace
Fitness facility
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9911 Ingram Road Bldg B, San Antonio, TX, 78245
  • Place, Baptist Emergency Hospital - Westover Hills
    ‪3 min drive‬
  • Place, Ingram Park Mall
    ‪4 min drive‬
  • Place, Joint Base San Antonio
    ‪4 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

Studio Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(67 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

Home2 Suites by Hilton San Antonio Lackland/Sea World, TX

This hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and a business centre.
Home2 Suites by Hilton San Antonio Lackland/Sea World, TX offers 110 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. 55-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton San Antonio Lackland/Sea World, TX. During your stay, you'll be close to Lackland Air Force Base. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Lackland Air Force Base and 8 minutes from Lackland Air Force Base Visitor Center
  • Cats and dogs welcome for a fee (restrictions apply)
Home2 Suites by Hilton San Antonio Lackland/Sea World, TX offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. Barbecue grills, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Home2 Suites by Hilton San Antonio Lackland/Sea World, TX. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star San Antonio hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5.41 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Foosball table
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Hand-held showerhead
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2019
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.78 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.41 per day (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton San Antonio Lackland/Sea World TX
Home2 Suites by Hilton San Antonio Lackland/Sea World, TX Hotel

Home2 Suites by Hilton San Antonio Lackland/Sea World, TX Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 500 out of 785 reviews
Rating 8 - Good. 160 out of 785 reviews
Rating 6 - Okay. 64 out of 785 reviews
Rating 4 - Poor. 24 out of 785 reviews
Rating 2 - Terrible. 37 out of 785 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Tanya

Travelled with family
Disliked: Staff & service, room comfort
Our stay would have been amazing if it was not for the people below us. They complained of noice just by us walking in our room, even when it was not quiet hours. Not to mention the staff gave us attitude over their complaint without actually listening to us or acknowledging our side of the story. I felt like we could not even walk to the restroom without getting a call from the front desk.!
Stayed 2 nights in Nov 2025

10/10 Excellent

Mitzi

Stayed 2 nights in Nov 2025

8/10 Good

Chela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, the staff was friendly. We took advantage of breakfast, and the location was perfect.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cheryl

Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

10/10 Excellent

Jialing

Stayed 1 night in Nov 2025

10/10 Excellent

Kaleena

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Nov 2025

10/10 Excellent

Esmeralda

Stayed 1 night in Oct 2025

10/10 Excellent

Adam, Smoky Lake

Liked: Cleanliness, amenities, property conditions & facilities
The best breakfast I had in a long time !!! The staff was very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom n room was very clean . Kitchen area was clean and had dishes, bowls n silverware. Cups n glasses too. Had a coffee maker n microwave. Great size TV with built in apps. Shower was walk in which was nice.Air conditioner worked great. Lots of drawers n storage. Curtain between beds n couch was a good idea. My used it because he stayed up later than me watching tv. We all decided this will be our go to hotel on our next SA visit. Breakfast was a nice surprise how much there was to choose from. Something for everyone.
Breakfast area
Shower in our room
Kitchen in our room
Coffee bar downstairs
Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved it breakfast good
Stayed 1 night in Nov 2025

8/10 Good

Yeovana

Travelled with family
Liked: Cleanliness, property conditions & facilities
The breakfast was really basic and no good. The personal kitchen was so rude, the room is okay and the personal clean only if you need it the hotel give this services, if you no requested never clean your room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Crisler

Stayed 1 night in Nov 2025

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
staff very polite
Stayed 2 nights in Oct 2025

10/10 Excellent

Pamela

Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We always stay here when we go to SeaWorld

We love this hotel. The staff is friendly and helpful. The rooms are clean. We love the convenience of the location. The suites are comfortable and feel spacious.
Stayed 1 night in Oct 2025

2/10 Terrible

Rodney

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean and very friendly staff. But it looks like that they are on a very straight budge on the breakfast. They after 9:10 am, they only bring out the food when you ask for it. If you eat after 9:30 you won't know do they serve sausage or something else.
Stayed 2 nights in Oct 2025

4/10 Poor

Wanette

Stayed 2 nights in Oct 2025

8/10 Good

Tonia

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was clean. However, the carpet was stinking from a dog going bathroom on it. They clean it up right away. My last 2 nights they place children over me. At 12 pm midnight they ran from one end of room to another. Called the noise stop. the next day was awakened at 3:00 am. For children running and stomping on the floor. Could not get those nights refunded. The manager wanted to give Hilton points.
Stayed 7 nights in Oct 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Other option for breakfast
Stayed 2 nights in Oct 2025

2/10 Terrible

Nidia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The housekeeping service is horrible. In five nights they didn’t clean our room. We had to go to the front desk in several occasions to request them to take out the trash of our room. The shower was dirty.
Stayed 5 nights in Oct 2025

6/10 Okay

Mariela

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Indoor pool is HOT, mix that heat with the over chlorinated chlorine pool and it’s unbearable; suffocating really.
Stayed 2 nights in Sep 2025

10/10 Excellent

Justin

Stayed 2 nights in Oct 2025

8/10 Good

Christy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a late check in because our room was ready yet I was pleasantly surprised how great the room was. My girls and I enjoyed the pool; the beds, and breakfast. Highly recommend.
Stayed 1 night in Oct 2025