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SpringHill Suites by Marriott San Antonio Medical Center/NW

3.0 star property

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Photo gallery for SpringHill Suites by Marriott San Antonio Medical Center/NW

Lobby
Flat-screen TV, video game console, pay films
Front of property
Premium bedding, pillow-top beds, in-room safe, desk
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3636 NW Loop 410, San Antonio, TX, 78201
  • Place, Wonderland of the Americas Mall
    ‪2 min walk‬
  • Place, Methodist Hospital Texsan
    ‪10 min walk‬
  • Place, Oak Hills Country Club
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Bathtub (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Queen Bed, Bathtub (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Queen Bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Flat-screen TV, video game console, pay films

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(22 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds

9.2 out of 10
Wonderful
(43 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Double Beds

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About this property

SpringHill Suites by Marriott San Antonio Medical Center/NW

This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available once per stay.
SpringHill Suites by Marriott San Antonio Medical Center/NW offers 112 accommodations with video game consoles and a safe. This accommodation is furnished with twin sofa beds. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott San Antonio Medical Center/NW. During your stay, you're just a quick walk from Wonderland of the Americas Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • Steps from Wonderland of the Americas Mall and 12 minutes by car from San Antonio Botanical Gardens
SpringHill Suites by Marriott San Antonio Medical Center/NW offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 390 square feet (35 square metres) and includes conference space. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly SpringHill Suites by Marriott San Antonio Medical Center/NW. Self parking is free.

This 3-star San Antonio hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 390 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott NW Hotel San Antonio
SpringHill Suites Marriott San Antonio NW
Springhill Suites San Antonio /Northwest Hotel
Springhill Suites San Antonio /Northwest
SpringHill Suites Marriott San Antonio /NW
SpringHill Suites Marriott San Antonio /NW Hotel
SpringHill Suites Marriott San Antonio /NW
SpringHill Suites by Marriott San Antonio Medical Center NW
SpringHill Suites Marriott /NW Hotel
SpringHill Suites Marriott /NW
Springhill Suites San Antonio Medical Center/Northwest
Springhill Suites Marriott Nw

SpringHill Suites by Marriott San Antonio Medical Center/NW Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

laura

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Para hacer el check in no puedes hacerlo ni 5 minutos antes yo fui si podía hacer el check in un poco antes porque venía de un viaje largo me dijeron que hablara como a las 2:30 y me dijeron que no se podía que eran polizas del hotel entonces porque me dijeron que hablara a pero para el check out íbamos sacando nuestras cosas a las 10 de la mañana y ya estaban preguntado que cuarto era nosotros dijimos que todavía no nos íbamos a mi esposo le preguntaron tres veces eran como las 10:45 y le fueron a tocar a mi esposo y le abrieron el cuarto y todavía no era hora del check out muy mal que te estén apurando si el check out era hasta las 12 y a las 10 ya estaban molestando
Stayed 1 night in Nov 2025

10/10 Excellent

Divya, katy

Travelled with family and small children
Liked: Cleanliness, amenities
good staff. good stay
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2025

10/10 Excellent

Nelso

Stayed 1 night in Nov 2025

8/10 Good

Fernando

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

6/10 Okay

JoEllen

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Staff were amazing but the Tim was not. Sinks kept backing up. No pressure to the water in the shower. And I had no washcloths and called multiple times. Didn’t get them so I had to teach them down. One of the elevators was broke so it took awhile to get up or downstairs. Poor upkeep.
Stayed 2 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Staff courteous, room was clean and enjoyable.
Stayed 2 nights in Nov 2025

8/10 Good

Marianela

Travelled with family
Liked: Cleanliness, staff & service
El hotel tiene muy buena ubicación, limpieza buena y en general el personal es amable
Stayed 4 nights in Nov 2025

6/10 Okay

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room description said it was queen size beds but they felt like full size. The breakfast did not meet our expectations.
Stayed 1 night in Nov 2025

10/10 Excellent

Kieran Tilak

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Mostly just fine. The toilet in room
Stayed 2 nights in Nov 2025

10/10 Excellent

Elena

Stayed 1 night in Nov 2025

10/10 Excellent

Timothy, Knoxville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was a bit older but shoot it was clean, pretty decent breakfast. Money well spent.
Stayed 3 nights in Nov 2025

4/10 Poor

Kelly

Business traveller
Disliked: Property conditions & facilities
The room was ok, the noise was awful. Was woken up to screaming in halls and banging on doors at 2 am. Won’t stay here again
Stayed 2 nights in Nov 2025

10/10 Excellent

Isidro

Bien
Stayed 1 night in Nov 2025

10/10 Excellent

Gabriel

Stayed 1 night in Nov 2025

10/10 Excellent

Kaylee

Stayed 4 nights in Oct 2025

2/10 Terrible

Martha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

cody

Liked: Cleanliness, staff & service, property conditions & facilities
Manager was extremely helpful. Willing to help out with delays from flights as well as early check-in. Definitely would stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Andy

Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room; internet was promptly fixed
Stayed 4 nights in Oct 2025

10/10 Excellent

Shelbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025