Tru By Hilton San Antonio Downtown Riverwalk

Property class: 2.5

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Photo gallery for Tru By Hilton San Antonio Downtown Riverwalk

Lobby
Creator video
Outdoor pool
Free daily buffet breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
901 E Houston St, San Antonio, TX, 78205
  • Place, Shops at Rivercenter
    ‪2 min walk‬
  • Place, Alamo
    ‪5 min walk‬
  • Place, River Walk
    ‪7 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed

8.4 out of 10
Very good
(85 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

7.6 out of 10
Good
(47 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Hearing)

7.2 out of 10
Good
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton San Antonio Downtown Riverwalk

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area. Weekly housekeeping is available.
Tru By Hilton San Antonio Downtown Riverwalk offers 95 air-conditioned accommodations with a safe and complimentary newspapers. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us that they enjoy the free breakfast at Tru By Hilton San Antonio Downtown Riverwalk. During your stay, you're just a quick walk from River Walk. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Shops at Rivercenter and 6 minutes on foot from Alamo
  • Cats and dogs welcome for a fee
Tru By Hilton San Antonio Downtown Riverwalk offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. An arcade/games room, multilingual staff, and coffee/tea in common area are also featured at the family-friendly Tru By Hilton San Antonio Downtown Riverwalk. For a fee, parking is available.

This San Antonio hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Foosball table
  • Games
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day
  • 0.50 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton San Antonio Downtown Riverwalk Hotel
Tru Hilton Riverwalk Hotel
Tru Hilton San Antonio Downtown Riverwalk
Tru Hilton Riverwalk
Tru By Hilton San Antonio Downtown Riverwalk Hotel
Tru By Hilton San Antonio Downtown Riverwalk San Antonio
Tru By Hilton San Antonio Downtown Riverwalk Hotel San Antonio

Tru By Hilton San Antonio Downtown Riverwalk Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 565 out of 1056 reviews
Rating 8 - Good. 198 out of 1056 reviews
Rating 6 - Okay. 135 out of 1056 reviews
Rating 4 - Poor. 74 out of 1056 reviews
Rating 2 - Terrible. 84 out of 1056 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Maria D

Travelled with family
Liked: Cleanliness, staff & service, amenities
YES
Stayed 4 nights in Dec 2025

10/10 Excellent

Jesse, Houston

Stayed 1 night in Dec 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was decorated very nice for Christmas.
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Friendly staff. Delicious break options
Stayed 1 night in Oct 2025

6/10 Okay

Garry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Inside the hotel is excellent. Outside is not. No designated parking. Had to park on street.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean stay. Convenient walking distance from many attractions.
Stayed 1 night in Dec 2025

6/10 Okay

Perry

Stayed 1 night in Dec 2025

2/10 Terrible

Emmanuel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more space--Didn't get the room i requested--Room door locked from inside
Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and warm!
Stayed 1 night in Dec 2025

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless. Location was wonderful l. Staff very friendly and helpful!
Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
Room was spotless. Staff was friendly and efficient. Breakfast was great.
Stayed 2 nights in Dec 2025

6/10 Okay

andrew

Liked: Cleanliness, property conditions & facilities
Can't says anything impressive.. other than room conditions.
Stayed 1 night in Dec 2025

4/10 Poor

Mayela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Welcoming service was basic. I went with another family which they check in first than us and when i requested to be at the same floor they told me "sorry we are full). Understandable, right? Until... when we went to the room we found 2 cockroaches. We went to front desk and they gave us a second room. We went to the room it was occupied... Third round, front desk gave us a third option room, guess where? THIRD FLOOR 3 door next to our friends room. They have two elevators, although their inspection was in nov. Of this year something was wrong. When you are about to get to the first floor it sound like their is a loose piece between elevator and wall... Overall cleaning was ok. Except the hairdryer looks like it was like sticky (dust and years). Parking: need to pay $3 weekdays and $5weekend. It usually price runs from 6am to mid night. Needs to wake up at 6am to extend time to the parking. The following is not a feedback it is just if you want to know...about BREAKFAST options: Egg, hard egg, sauge or bacon (one option different day) Yogurt, Waffles, cereal, and fruits, coffee, tea, and machine juices.
Stayed 2 nights in Dec 2025

6/10 Okay

johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fresh powder eggs but pretty much the norm at hotels. Beacon extremely greasy. Juice's were good also had waffles but line was too long for us.
Stayed 2 nights in Dec 2025

10/10 Excellent

Fabian

Stayed 2 nights in Dec 2025

10/10 Excellent

Yeimi

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Location was perfect
Stayed 2 nights in Dec 2025

8/10 Good

Caroline, Henderson

Liked: Cleanliness, amenities, property conditions & facilities
We love so much about Tru! Love their ice machines and their water bottle refill station which saves us from having to bring water gallons and assures us ice cold water whenever we need it! We love the lobby with the board games and foosball area. One of the tables needs repairing, but the lobby is great! We love the local board with restaurants and local events and things to do! Wonderful! The staff has always been nice as well. I do prefer a little more professionalism and not vocalizing disapproval of other employees in front of guests, but everyone is still quite friendly! The rooms are nicely maintained, clean, and all are modern and have nice layouts. Fridge did not work this time, but we could have easily asked for assistance or a different one if it had been a big deal! Breakfast is also solid! Coffee is good, and it is a hot breakfast! Eggs are those fake ones so the consistency is a bit off, and the sausage had a thin casein on it I think, but I’ll take a free hot breakfast with waffles and coffee and lots of options for all eaters! Each time we’ve stayed (3X in 2025), it’s been great, and it is a super close/short walk to the mall and the Riverwalk. Definitely would recommend!
Stayed 1 night in Dec 2025

4/10 Poor

Lori

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Not in a good area. Didn’t feel safe. No place to take a dog to go to the bathroom
Stayed 3 nights in Dec 2025

10/10 Excellent

Jesus

Stayed 1 night in Dec 2025

8/10 Good

Cinthya

Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 2 nights in Dec 2025

6/10 Okay

Adrianna

Liked: Cleanliness, staff & service
Staff were curious, tv never worked, never wanted to show any channels.
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 2 nights in Dec 2025