Tru by Hilton San Antonio North

2.5 star property

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Photo gallery for Tru by Hilton San Antonio North

Terrace/patio
Lobby sitting area
Lobby sitting area
Lobby sitting area
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
2214 TPC PARKWAY, San Antonio, TX, 78259
  • Methodist Hospital Stone Oak
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪16 min drive‬
  • Natural Bridge Caverns
    ‪26 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mob/Hear Acc Ri-Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.8 out of 10
Excellent
(57 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru by Hilton San Antonio North

Hotel in San Antonio with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Housekeeping is available on request.
Tru by Hilton San Antonio North offers 98 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton San Antonio North. During your stay, you're just a quick walk from Village at Stone Oak. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from North Star Mall and 15 minutes from The Rim Shopping Center
  • Pets welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. The business-friendly Tru by Hilton San Antonio North also features a fitness centre, express check-in, and express check-out. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • High chair
  • In-room cot
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per week
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Antonio Antonio
Tru by Hilton San Antonio North Hotel
Tru by Hilton San Antonio North SAN ANTONIO
Tru by Hilton San Antonio North Hotel SAN ANTONIO

Tru by Hilton San Antonio North Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 350 out of 554 reviews
Rating 8 - Good. 109 out of 554 reviews
Rating 6 - Okay. 44 out of 554 reviews
Rating 4 - Poor. 17 out of 554 reviews
Rating 2 - Terrible. 34 out of 554 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Xin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay overall. Conveniently located.
Stayed 1 night in Apr 2025

2/10 Terrible

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Octavio Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Lorey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in May 2025

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

LINDSEY

Stayed 3 nights in Apr 2025

8/10 Good

thomas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Brenda

Stayed 3 nights in May 2025

6/10 Okay

Valentina, Tucson

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Anastacia

Stayed 1 night in May 2025

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, very clean facilities, and a great location.
Stayed 1 night in May 2025

2/10 Terrible

Megan

Travelled with family and small children
Disliked: Staff & service, amenities
Poor communication. Started initially when trying to get in contact regarding the room phone. Kept getting a busy dial tone. Upon arrival was told there would be a fire drill the following day. Simple as that. The next day fire alarms began at 6:30am and continued through out the day. That also included no use of elevators and loss of all water in the building. When I confronted the desk that answer was that it was just for the day which was the only day I was staying. Tried to check out the following morning and there was no one at the front desk to speak to. Definitely should have provided a more honest answer as to what to expect with the drill. Would have changed where we booked for sure.
Stayed 2 nights in May 2025

10/10 Excellent

Abraham Alejandro

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a great option to stay if you have an appointment at USCIS San Antonio. Very convenient and close to the mentioned facility.
Stayed 1 night in May 2025

8/10 Good

chunlai

Stayed 3 nights in May 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel
Stayed 1 night in Apr 2025

2/10 Terrible

Cole

Disliked: Cleanliness
The towels and bed sheets were not cleaned properly and the channels for the tv is very limited.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service

Let Down.

This hotel has staffing issues, room not clean, refrigerator did not work. Ants on the floor. I expected more from Hilton.
Stayed 4 nights in Apr 2025

8/10 Good

Gabriela

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and it’s a nice place to stay. Employees are friendly
Stayed 1 night in May 2025

8/10 Good

Cloyce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good with two quirks

Overall good. Issues: shower hot water strange: turn water barely on and wait. No marking H or C just two blue dots. Also wish location had a pool and a bar as most tru locations do.
Stayed 4 nights in May 2025

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 1 night in May 2025

10/10 Excellent

Samuel, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and quiet.
Stayed 2 nights in May 2025