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Tru by Hilton San Antonio North

2.5 star property

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Photo gallery for Tru by Hilton San Antonio North

Terrace/patio
Reception
Lobby sitting area
Lobby sitting area
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
2214 TPC PARKWAY, San Antonio, TX, 78259
  • Place, Village at Stone Oak
    ‪3 min walk‬
  • Place, Stone Ridge Market
    ‪7 min walk‬
  • Place, Stone Oak Park
    ‪2 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub)

Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mob/Hear Acc W/Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.8 out of 10
Excellent
(48 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mob/Hear Acc W/Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mob/Hear Acc Ri-Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mob/Hear Acc Ri-Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

1 King Bed Room-Mobility / Hearing Accessible With Tub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room, 2 Queen Beds, Accessible (Mob/Hear Acc Ri-Shwr)

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

  • Sleeps 4

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Exterior
Holiday Inn San Antonio N - Stone Oak Area by IHG
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, 1,007 reviews
The price is €73
includes taxes & fees
16 Dec - 17 Dec
Holiday Inn San Antonio N - Stone Oak Area by IHG

About this property

Tru by Hilton San Antonio North

Family-friendly hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Housekeeping is available on request.
Tru by Hilton San Antonio North offers 98 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton San Antonio North. During your stay, you're just a quick walk from Village at Stone Oak. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes on foot from Village at Stone Oak and a 2-minute drive from Stone Ridge Market
  • Pets welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. The family-friendly Tru by Hilton San Antonio North also features a fitness centre, express check-in, and express check-out. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • High chair
  • In-room cot
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per week
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Antonio Antonio
Tru by Hilton San Antonio North Hotel
Tru by Hilton San Antonio North SAN ANTONIO
Tru by Hilton San Antonio North Hotel SAN ANTONIO

Reviews

Tru by Hilton San Antonio North Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 390 out of 616 reviews
Rating 8 - Good. 125 out of 616 reviews
Rating 6 - Okay. 46 out of 616 reviews
Rating 4 - Poor. 21 out of 616 reviews
Rating 2 - Terrible. 34 out of 616 reviews

Reviews

10/10 Excellent

Marina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a business trip

Super friendly and professional staff, clean premises, unbeatable location
Stayed 5 nights in Aug 2025

6/10 Okay

Noreli

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2025

8/10 Good

Grecia, San Antonio

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff!
Stayed 15 nights in Aug 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, amenities
Jj
Stayed 1 night in Aug 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Garth

Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Quick check in. Breakfast options were fresh and readily available. Very clean hotel, rooms are nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Victor Guzman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front deskstaff evening was every polite she gave us a lot places to visit we did and enjoyed it thanks to the lady at the front desk who iwish i had gotten her name.
Stayed 3 nights in Aug 2025

8/10 Good

Brienne, Midlothian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We found our stay here for business to be acceptable. We did find a few stray hairs on our sheets and are hoping that they were accidently left by the housekeeper. Breakfast was nicely laid out and had enough options. The driveway to get back to the hotel is a hard to miss if you are not looking for it. All in all this is a decent place to stay with lots of options for food in the area. There is also a Target half a mile away so if you forget to bring something it's an easy stop.
Stayed 1 night in Aug 2025

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. One complaint dog owners need to pick up after their doggies. I can’t believe I saw poop bags available but not being used by the dog owners.
Stayed 5 nights in Aug 2025

10/10 Excellent

Armando

Stayed 1 night in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience, could’ve been a little better

Everything went well aside from our shower being out of soap upon arrival. No other complaints.
Stayed 1 night in Aug 2025

10/10 Excellent

Gwen

Stayed 4 nights in Jul 2025

2/10 Terrible

Joe

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed

The elevators were out of service, and unfortunately, management did not notify me. When I inquired at the front desk, they asked if management had contacted me about the issue, to which I replied in the negative. This was a disappointing experience, especially considering that this location is one of my favorites.
Stayed 2 nights in Aug 2025

2/10 Terrible

Emma

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The elevators weren’t working the 2 days that we stayed there. The phones weren’t working either, they said it was an issue with AT&T. The thermostat for the AC was broken, you couldn’t know what temperature you were setting for your room. The floor in the room was sticky, and has a bad smell (like they used a dirty mop).
Stayed 1 night in Aug 2025

8/10 Good

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Aug 2025

2/10 Terrible

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Do Not Book- They Do Not Honor Hotels.com Res

Do not book this hotel through Hotels.com. I paid for my reservation and when I showed up at 11:30 pm, they did not have a room for me. I had to scramble and find another hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Asif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good short stay
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Saber

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The receptionist was not attentive
Stayed 1 night in Aug 2025

2/10 Terrible

GUILLERMINA

Disliked: Cleanliness, staff & service, property conditions & facilities
No room available even if the room was paid for
Stayed 1 night in Aug 2025

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall!
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Stayed 6 nights in Jul 2025